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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Missouri
1 review
0 helpful votes
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Valentines day fun!
February 22, 2017

I had a blast making the Jabs and my wife got a kick out of them and made all her friends jelly.!

Date of experience: February 20, 2017
Mexico
1 review
0 helpful votes
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Very funny
February 22, 2017

Just some clicks and Voila!, My video ready to give a lot a laughts, Thans JibJab, I have to put 100 charactes to send this mensage. Bla bla bla bla

Date of experience: February 20, 2017
Hawaii
1 review
0 helpful votes
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Great cards
February 22, 2017

Loved it. Very funny animations that were easy to create. Left me with sore cheeks and tears in my eyes.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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So much fun!
February 22, 2017

Not only are they really cool, you can't help but laugh while you are creating your e-card video. Very easy to use.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Took 4 attempts to send the link
February 22, 2017

Almost missed Valentine's Day because the email didn't send despite a confirmation. 4 attempts later all with confirmations, my friend received

Date of experience: February 20, 2017
Oklahoma
1 review
0 helpful votes
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I love Jib Jab.
February 22, 2017

Sent Anniversary Valentine cards to the wife. We both loved them. I am looking forward to sending others.

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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Excellent
February 22, 2017

Easy to use. Great value. Lots of laughs. My wife loves the jibjab cards. I send her one once a month of more.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Great and easy!
February 22, 2017

Having fun with this app... will introduce to family and friends...

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Below average
February 22, 2017

Was better back in the day, or maybe others are just better now. Morf of the pictures were not great

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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Jib Jab Rocks
February 22, 2017

I chose "Take Me On" and posted it online and to my boyfriend's email. He said "nice hair" while he smiled. He smiled so I know it was a hit. I personally got a kick out of watching it and so did my friends on Facebook. Thanks for the fun!

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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Lots of Fun
February 22, 2017

I made a JibJab for all my friends and family for Valentines Day.

I enjoyed doing it and loved their responses via e-mail.

Joe Leahan

Date of experience: February 20, 2017
Missouri
1 review
0 helpful votes
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Valentines Day Card. Wife loved it!
February 22, 2017

Generated a JibJab card for my wife. Its was fast and easy to do and was a huge hit with everyone that saw it. That was so much fun I made another one with the entire family and our dog doing Celebration. Kids absolutely loved it and sent it to all their friends.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Hilarious
February 22, 2017

Great site for funny cards. Not crazy about the ones that are disgusting images and acts - need to clean it up a bit.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Disappointing
February 22, 2017

Very disappointing app. It doesn't have options or variety. Songs to not match movements. Very few songs.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Charged £14 for one video
February 22, 2017

Bought one video and ended up being charged £14 for a subscription. I never agreed to a monthly subscription and should not have been charged for it. I will never use the service again

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Always fun
February 22, 2017

I've been using Jib Jab for several years and it never fails to make everyone smile. We all need more smiles in our lives.
Cheers!

Date of experience: February 20, 2017
Minnesota
1 review
0 helpful votes
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What a Riot!
February 22, 2017

Totally had fun with these animated cards
Lots of good laughs! Showed these crazy things over amd overnto people and all had the same response... Laughter!

Date of experience: February 20, 2017
Wisconsin
2 reviews
0 helpful votes
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Gave it as a Valentine Day gift to wife. Really made her day. We showed and shared with some friends, lots of laughter.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Valentine and beyond
February 22, 2017

Great... except that I could not figure out how to transfer info from old computer to this one.
Why do I have to enter more characters?

Date of experience: February 20, 2017
Wyoming
1 review
0 helpful votes
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Excellent and Funny!
February 22, 2017

Love making these cards, please keep adding choices to personalize with faces! Would be fun to have choices where you can add a pet also!

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA