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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Illinois
1 review
0 helpful votes
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Funny!
February 22, 2017

Using jibjab is alot of fun. Allows you to express love using humor. I love it. Can't wait to use it again!

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Brilliant
February 22, 2017

I use this as it makes me and my family and friends laugh so much when I put myself on some of the movies

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Great to make friends smile
February 22, 2017

Love the music videos had me and friends in stitches. Please bring more music videos. I tend to use that feature more than the gifs

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Husband Never received cards!
February 22, 2017

I set up 2 videos to be sent to my husband on Valentine's Day and he never received them. I paid for a membership in order for him to get those cards. I would like a refund!

Date of experience: February 20, 2017
Illinois
2 reviews
0 helpful votes
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JibJab greetings are GREAT!
February 22, 2017

I really enjoy sending and receiving JibJab greetings! They are hilariously funny and cute!
Thanks to whomever created!

Date of experience: February 20, 2017
Georgia
1 review
0 helpful votes
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Such fun!
February 22, 2017

Love that pictures and KNOWN music can be shared. Much more personal and clever way to commicate! There were so many great options that I had difficulty choosing the perfect one. I almost sent 3 different ones to the same person.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Easy to use. Lots of fun.
It would be nice to be able to see which pictures will do what in each video in advance. The downloaded videos come out a bit blurry but the links work great.
Very happy.

Date of experience: February 20, 2017
Arizona
1 review
0 helpful votes
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Wish
February 22, 2017

Wish there were more cards from parents to grown children, i. E., miss you, when you were small, always my little one.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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0... not even 1
February 22, 2017

Very upset at the $18 charged that I didn't approved! I asked one time charge for $1.50 and your billing department or whatever charged my account for the whole year without my approval! Very wrong and I will be contacting the Yelp site if this doesn't get resolved soon!

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Cute Valentine's video
February 22, 2017

Our "kids" grew up watching MTV videos and I decided to make a video with my husband & me as the 'stars'. Everyone got a good laugh and it turned out better than I imagined.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Great experience
February 22, 2017

My mother was delighted. I used a pic of my father who has recently passed and one of her in the silent movie clip. She laughed on Valentine's. Thank You, Jib Jab.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Not what I wanted
February 22, 2017

I really wanted to send just one card. I do not want a subscription.
I sent the card but the photo was ill fitting and didn't look as good as I wanted. I had limited time and only one photo to choose from so I sent it anyway.
I want to cancel this subscription.

Date of experience: February 20, 2017
Oregon
1 review
0 helpful votes
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Sharing fun!
February 22, 2017

Love this. I have had more fun with this site. All of my family teams have enjoyed receiving their videos

Date of experience: February 20, 2017
Chile
1 review
0 helpful votes
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Excelente
February 22, 2017

Buen programa de diversión. Muy bueno. Permite comunicar sentimientos a su familia y amistades. Además los videos son de varias décadas a elección de los usuarios.

Date of experience: February 20, 2017
TT
1 review
0 helpful votes
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Not worth the purchase
February 22, 2017

Not really impressed with this software at least not at the cost and why your company have a auto renew on this product?

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Too funny!
February 22, 2017

I really like jib Jab!
Wish they would come out with new Birthday greetings!
They say a new one every month... I don't see that!
I seem to send the same ones over and over!
I have been a subscriber for several years!

Date of experience: February 20, 2017
California
2 reviews
0 helpful votes
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Jib Jab user suggestion
February 22, 2017

I have been a Jib Jab user for years. I have used many of your ecards over and over and now have run out of choices. Will you be adding more soon? Also, some of your cards allow for optional choices of the number of heads you can use. I like that because sometimes there are families of 3. Can that option be added to more cards? Thanks for your fun ecards.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Great options mostly
February 22, 2017

I love making these but I have some difficulty on my iPhone on the app. Tho able to do it, it takes longer than I think it should.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Real fun!
February 22, 2017

Easy fun and interesting. I do wish that the picture you upload could be deleted and readjusted. Besides that this game a real cool. Good programming.

Date of experience: February 20, 2017
Idaho
2 reviews
0 helpful votes
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Great idea
February 22, 2017

After receiving a birthday video card (it was hilarious) decided to sign up and send some cards to friends. Great reviews from them also.

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA