JibJabReviews 12,899

Thanks for all the fun and laughs JibJab has brought to my card receivers and I for many years. Very creative and funny.

I thought I had cancelled my subscription and I had not. Got the charge and I contacted JibJab immediately and the very same day my money was refunded. Very understanding folks! Highly recommend

Outstanding customer support and experience! I purchased the app in a rush without realising it wasn't quite what I was after and the process of refund was the most straightforward and smoothest I had with the most pleasant response. And this is the quality of service they give to leaving customers! Great and fun product too! Keep up the great work JibJab team!

4 stars bc of membership disclosure not being clear, I thought I was purchasing the 2$ video only ( wish they had that option!) Despite email mix up issue, wasn't a big hassle, not a lot of money involved. My concern was recurring charges on CC. Would love to be able to purchase JJ videos to create as I please instead of membership. Mahalo!

This is the third time that I have gotten a years subscription. It has been over a year since my last one. The price has doubled since I first discovered jibjab and it now has a lot less content. Most of my favorites are gone. Double the price for less content. Pretty sure I won't be renewing a fourth time.

When I have used JibJab, it was hard to choose from the many options available. Great app and good service! A quick and fun way to acknowledge and celebrate family and friends!

Thank you for the great service JibJab. This is an adorable website, I just didn't have an opportunity to utilize it that often.

Thank you,

I mistakenly automatically renewed my Jib Jab subscription yesterday. After contacting the Support Team, the renewal was cancelled and my subscription returned. The speed at which Jib Jab responded was phenomenal! The Team were polite and understanding, worthy of praise.

I wish I could use jibjab often, it made me laugh so much.
Laughter feeds the soul. I'm very sick and I had a blast doing even one.

I love it was a member for a year. But this year im do busy. I have to put it on hold. I recommend to anyone cuz my little one enjoys it. Thanks for understanding i have to pause this for a little while. But i will be back once im settle down. Happy holiday to all the creators n to everyone on jibjab & site jibjab. -tammie

I have been using JibJab for several years, very good and funny videos at a low price. I meant to cancel my automatic renewal as l no longer have anybody left to sent them to, but l forgot. I contacted JibJab and received an email back from a lovely lady named Heather, without hesitation or a cross examination she refunded the money back into my account. An excellent company to deal with, and a big thank you to Heather.

Love the ease of using Jabber... and super fast too. Only thing that takes me a while is - finding photos to use and crop... and picking a video to use... but uploading photos and 'follow the yellow brick road' instructions are great!
I sent them out far and wide... quick refund i needed too.
Thanks

I love JibJab and used it to send my grands a type of advent calendar card. They loved the cards. However, I stopped after Christmas and did not realize there was a recurring charge each year. Thank you for the quick response. Cancelling was easy... and I do feel that I'll probably reuse it later. The cards are so funny and festive. Everyone loves them.

I was dealt with promptly and politely when requesting a refund and cancellation of my account. I was unaware this account was still active. This has now been resolved.
I enjoyed using JibJab, but have no use for it at this time. I won't hesitate to reuse it in the future should I require it.

I was very happy to have a refund and cancellation for my account. I was not aware of the recurring charge annually. I sent in a request and in no time at all it was handled with no problem.

Thank you Taylar for your help,

I saw a charge on my PayPal account that I didn't recognize. I logged in on the JibJab website and said that I hadn't used the account in several years and was unaware of the automatic renewal and asked fr a refund. Within minutes after acknowledging my request, I received the refund email and it showed on my PayPal account today. This response is exemplary of what excellent customer service should be.

I was impressed about how jib jab team promptly helped me with my request. I love their funny cards.

JibJab is a great company and they have a great product. Their customer service is excellent and very responsive.