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Jeulia

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Carrie K.
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Absolutely gorgeous!
March 25, 2016

The front diamond is so beautiful. So shiny and sparkly, What you see is what you get. Absolutely gorgeous! Thank you so much!

Date of experience: March 21, 2016
Canada
1 review
0 helpful votes
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Really love it!
March 22, 2016

My girlfriend loved the ring! I also love it! I am very happy with my purchase.
Super cute and has a real simple but gorgeous look to it, I just wasn't sure the ring size were going to fit so I guessed and got the one in the middle.

Date of experience: March 18, 2016
Canada
1 review
0 helpful votes
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The ring is exactly what I wanted.
March 22, 2016

So beautiful little delicate ring which is exactly what I wanted. Perfect. This is very meaningful to me and I appreciate it more than you know. Thank you, jeulia.

Date of experience: March 18, 2016
Canada
1 review
2 helpful votes
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Good customer service, thank you!
March 22, 2016

So cute! I wasn't sure about the sizes but they patiently told me how to choose the ring size! Thanks a lot. Can't wait to give it to my Mom!

Date of experience: March 18, 2016
Canada
1 review
1 helpful vote
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Silver ring and sparkle diamond.
March 22, 2016

I love this ring! They are made of a very nice silver material. Can't wait to give it to my big sister for her birthday!

Date of experience: March 18, 2016
Canada
1 review
1 helpful vote
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Beautiful, and good quality
March 22, 2016

Love love love it! I'm really sensitive to jewelry, but I've had this ring on for weeks now and still haven't turned green lol. It's really good quality and it's so cute. The item is exactly as pictured.

Date of experience: March 18, 2016
California
1 review
0 helpful votes
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Excellent!
March 21, 2016

This is the most beautiful piece of jewelry I've ever seen. Grace has been very helpful in answering all my questions. The item arrived very quickly, even over the holiday season. I will be shopping with them again!

Date of experience: March 18, 2016
California
1 review
0 helpful votes
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Highly recommend
March 21, 2016

The ring was even more beautiful in person. What an amazing selection of unique rings. I would highly recommend.

Date of experience: March 18, 2016
Michigan
1 review
5 helpful votes
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FrUSTRAYED beyond
March 21, 2016

I order a ring 1 month ago I still have not received it. Although they say it is complete. They make it impossible to track. When you chat to person on Internet she says be patient. But still no ring and no response from them, except their automated response. I am so disappointed. I hope the ring is worth the wait

Date of experience: March 18, 2016
Canada
1 review
0 helpful votes
Follow Jasmine W.
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Beautiful gem, wonderful color.
March 21, 2016

Beautiful gem, wonderful color. Customer service was very helpful and friendly too, thank you!

Date of experience: March 18, 2016
Canada
1 review
0 helpful votes
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Incredibly gorgeous and stunning.
March 21, 2016

Incredibly gorgeous and stunning. Great service. Would purchase from jeulia again!

Date of experience: March 18, 2016
Canada
1 review
0 helpful votes
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Good quality rings
March 20, 2016

These rings are soooo cute and exactly what i wanted! They're very shiny, my sister also love it so much. The ship time is in a reasonable amount of time and were worth the price we paid for!

Date of experience: March 17, 2016
Canada
1 review
0 helpful votes
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Cute and beautiful ring
March 20, 2016

Cute and beautiful ring, and prefect engraving. Lol, i'm in love it.

Date of experience: March 17, 2016
Canada
1 review
0 helpful votes
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Perfect ring!
March 20, 2016

I received my order yesterday my wife totally love it, thank you Jeulia for amazing ring!

Date of experience: March 17, 2016
California
1 review
0 helpful votes
Follow Nicole M.
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I cannot begin to express how absolutely breathtaking this ring truly is in Jeulia. Pictures so no justice at all at the quality this ring is. Thank you so much for everything!

Date of experience: March 16, 2016
Florida
1 review
8 helpful votes
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I am so frustrated all I have to say that I am going to report them to the better business bureau. I called them to find out the status of my order because it was taking way to long. So when I called they said the order was still processing. So I told them to cancel the order. The representative said ok. The very next day I received an email saying to order was shipped out. I didn't want the ring anymore because of the wait time now I had to worry about shipping it back. 2 weeks later the ring is still not here. I finally get it and the ring is way to big. Although I wasn't going to keep the ring because of the wait time, I was just annoyed because it was not even the correct size. For their sake I better get my full refund.

Date of experience: March 15, 2016
Canada
1 review
0 helpful votes
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It was PERFECT!
March 18, 2016

Awesome! Awesome! Awesome! The quality of these items are outstanding.

Date of experience: March 15, 2016
Texas
1 review
5 helpful votes
Follow Jona M.
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Wasted almost $200
March 17, 2016

This ring I received was not the right size OR the right color. And they like to argue when you say something about it. I can even wear it!

Date of experience: March 14, 2016
South Africa
1 review
10 helpful votes
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Bad service
March 15, 2016

I bought a ring on the jeulia website (www.jeulia.co.za) about two weeks ago for R2000.
The website said that delivery is free via DHL.

I spent an entire week battling DHL to get my ring delivered to me. After which they tell me I have to pay R2600 for tax and delivery, an amount more the item I bought.

When I get Jeulia involved, the person helping me from south africa Rose, tells me i have to either buy a new ring for R1200 or they will refund me R300 (no were close to the R2000 i paid)

Pathetic service. Don't wait your money buying anything from their website.

Date of experience: March 12, 2016
California
1 review
0 helpful votes
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I am in love with this ring! My mother ordered it for me and we are super impressed. I'd recommend him to anyone!

Date of experience: March 12, 2016

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
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