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Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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The front diamond is so beautiful. So shiny and sparkly, What you see is what you get. Absolutely gorgeous! Thank you so much!
My girlfriend loved the ring! I also love it! I am very happy with my purchase.
Super cute and has a real simple but gorgeous look to it, I just wasn't sure the ring size were going to fit so I guessed and got the one in the middle.
So beautiful little delicate ring which is exactly what I wanted. Perfect. This is very meaningful to me and I appreciate it more than you know. Thank you, jeulia.
So cute! I wasn't sure about the sizes but they patiently told me how to choose the ring size! Thanks a lot. Can't wait to give it to my Mom!
I love this ring! They are made of a very nice silver material. Can't wait to give it to my big sister for her birthday!
Love love love it! I'm really sensitive to jewelry, but I've had this ring on for weeks now and still haven't turned green lol. It's really good quality and it's so cute. The item is exactly as pictured.
This is the most beautiful piece of jewelry I've ever seen. Grace has been very helpful in answering all my questions. The item arrived very quickly, even over the holiday season. I will be shopping with them again!
The ring was even more beautiful in person. What an amazing selection of unique rings. I would highly recommend.
I order a ring 1 month ago I still have not received it. Although they say it is complete. They make it impossible to track. When you chat to person on Internet she says be patient. But still no ring and no response from them, except their automated response. I am so disappointed. I hope the ring is worth the wait
Beautiful gem, wonderful color. Customer service was very helpful and friendly too, thank you!
Incredibly gorgeous and stunning. Great service. Would purchase from jeulia again!
These rings are soooo cute and exactly what i wanted! They're very shiny, my sister also love it so much. The ship time is in a reasonable amount of time and were worth the price we paid for!
Cute and beautiful ring, and prefect engraving. Lol, i'm in love it.
I received my order yesterday my wife totally love it, thank you Jeulia for amazing ring!
I cannot begin to express how absolutely breathtaking this ring truly is in Jeulia. Pictures so no justice at all at the quality this ring is. Thank you so much for everything!
I am so frustrated all I have to say that I am going to report them to the better business bureau. I called them to find out the status of my order because it was taking way to long. So when I called they said the order was still processing. So I told them to cancel the order. The representative said ok. The very next day I received an email saying to order was shipped out. I didn't want the ring anymore because of the wait time now I had to worry about shipping it back. 2 weeks later the ring is still not here. I finally get it and the ring is way to big. Although I wasn't going to keep the ring because of the wait time, I was just annoyed because it was not even the correct size. For their sake I better get my full refund.
This ring I received was not the right size OR the right color. And they like to argue when you say something about it. I can even wear it!
I bought a ring on the jeulia website (www.jeulia.co.za) about two weeks ago for R2000.
The website said that delivery is free via DHL.
I spent an entire week battling DHL to get my ring delivered to me. After which they tell me I have to pay R2600 for tax and delivery, an amount more the item I bought.
When I get Jeulia involved, the person helping me from south africa Rose, tells me i have to either buy a new ring for R1200 or they will refund me R300 (no were close to the R2000 i paid)
Pathetic service. Don't wait your money buying anything from their website.
I am in love with this ring! My mother ordered it for me and we are super impressed. I'd recommend him to anyone!
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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