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Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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This ring came at the end of December and given to me 12/31 and the Rhodium was flaking within a week. We were told to send it back for repair and did on 1/19 at our expense. It took 5 weeks to come back, returning 2/23. By 3/1 the rhodium had flaked off again. Today is 3/26 and due to back and forth with Customer Service (overseas so they only answer at night), communication took a long time for them to say they only refund for new items and will only continue to replace my ring. So essentially I can wear it for a week at a time, and then wait 6-8 weeks for a replacement.
Terrible misrepresentation and misleading. There is better quality items at Walmart for half the price.
At first I was terrified to buy a ring off line, but this is beautiful! Good communication, fast service, and exactly what I wanted. Thank you very much for this beautiful ring!
I got my ring last night and wore it today and already getting compliments. Love it. This is my second purchase from this shop and I'm just as happy as I was with my first order.
Arrived in a timely manner. Well packages, tracking available, beautiful ring. Will purchase again
This ring is gorgeous and the price is a steal! I highly recommend. My only complaint is that I wish the rings can be shipped hurry.
I absolutely LOVEEEE my ring. It's so beautiful. Even more pretty in person. My only complaint is the odd shipping but it didn't take no more then two week. I will definatley purchase again from these sellers. Highly recommended
I absolutely love this ring! The ring is gorgeous and a great quality. It looks just like the real thing.
So gorgeous! Item exactly as described and pictures don't do it justice. Absolutely stunning!
Absolutely stunning and goes well with the first one I bought. Beautiful ring, Great price, and great quality. Thanks Jeulia, will buy again.
This was my second purchase on Jeulia. I was still kinda new to the process so I asked a lot of questions. The staff was very patient and prompt in responding. My ring arrived in little time but it's beautiful. It's one of my favorites!
This is one of the most beautiful items I've laid my eyes on! It looks real! Prices are beyond reasonable!
My ring is stunning. I can't stop looking at it and I couldn't wait to leave this review! I'm SO impressed. Anyone who's on the fence about shopping here, have no worries, you will not be disappointed!
Beautiful ring! Absolutely love it's sparkle. I'm wearing it next to more expensive pieces and the ring fits right in. I highly recommend this shop. Thank you!
Love this item as it made my engagement ring different to everything I have seen around.
I love the product, and the shop was so kind! I really appreciate how friendly and fast their service was. Thank you! Thank you! Thank you.
This was my first purchase on this website and i was slightly skeptical, however i am happy to say i am very pleased! The ring is absolutely stunning and everything i thought it would be!
Absolutely loved my ring 5++++++ starts! It is gorgeous even better than the picture.
Took a little while but the product is worth waiting. They look just like the picture, very shiny and beautiful. Thank you, Jeulia.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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