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Jeulia

3.0

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Jeulia Reviews Summary

Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.

service
290
value
275
shipping
288
returns
179
quality
270
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Katrina L.
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Good Quality
March 15, 2016

I wanted to wait to write a review until I had the ring for a few months to see how it would wear. It's great! It looks real and holds up very well! I am very happy with my purchase!

Date of experience: March 11, 2016
Illinois
1 review
0 helpful votes
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Jeulia deserve Five stars!
March 15, 2016

I am so incredibly IN LOVE with this ring! Fast shipping(: it's insanely beautiful! Now all I need is a band!

Date of experience: March 11, 2016
Illinois
1 review
2 helpful votes
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The most gorgeous ring ever!
March 15, 2016

If this is not the most gorgeous ring ever! Jeulia was so great to work with. My soon to be hubby ordered too small a ring and I was able to exchange it no problems and got the new one shipped almost immediately. Thank you so much! I love it!

Date of experience: March 11, 2016
Virginia
1 review
0 helpful votes
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Looks So great!
March 14, 2016

Love this ring! Looks great with my engagement ring and wedding band! Great product and fast shipping!

Date of experience: March 11, 2016
Virginia
1 review
0 helpful votes
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The item was well packaged. Delivered on time. The ring it self was beautiful and the size scale is accurate. As for the stone it definitely has that "fire" but only in certain lighting. Overall for the price I paid. I am well pleased. Thank you Jeulia for your services.

Date of experience: March 11, 2016
Virginia
1 review
0 helpful votes
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Just received, love it!
March 14, 2016

Just received in the mail. It came quicker than expected and is just beautiful! Love it!

Date of experience: March 11, 2016
California
1 review
0 helpful votes
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GOOOOOD WORK!
March 14, 2016

Both of our dreams have come true! I was looking for the "perfect" ring for my love of a lifetime and I found it with you! You are an amazing artist and a true visionary! I will NEVER buy any jewelry for my beloved but from you JEULIA!

Date of experience: March 11, 2016
California
1 review
0 helpful votes
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Wonderful ring
March 13, 2016

Absolutely gorgeous. Wonderful customer service. Answered all my questions and super friendly. And ring was even more gorgeous in person than the amazing photos!

Date of experience: March 9, 2016
California
1 review
7 helpful votes
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Got my ring the wrong size, now they won't give me a refund and their so called customer service is probably the worst I've ever experienced.

I hope this company goes out of business as it's nothing but bs. Stay away at all cost!

Date of experience: March 9, 2016
Ireland
1 review
3 helpful votes
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Misleading Company
March 12, 2016

Very disappointed with this service. It distinctly gives the impression that they are based in the UK when in actual fact they are based in China. I have no problem purchasing items from China but being landed with having to pay Duty when it was not expected is terrible. My suspicions grew as the length of time waiting for my order became greater.

I ordered two rings and although they are both really pretty pieces one was not what I had ordered at all. It's a lovely ring but not what I would have chosen personally as it's too much like an Engagement Ring and I already wear a Solitaire ring. I had chosen a very pretty Butterfly Ring for very personal reasons and I was so disappointed not to receive it.

There was no reason whatsoever that they could not have contacted me to let me know that the ring I was looking for was unavailable. It would have been nicer to have been given the opportunity to choose an alternative myself. Obviously to send this second ring back now would be madness as it would take forever to have the situation resolved.

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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Oh my gosh! This ring is the most beautiful ring I have ever laid my eyes on! Pictures does not do it justice! Thanks so much, it's beautiful!

Date of experience: March 9, 2016
Virginia
1 review
2 helpful votes
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Will order again!
March 12, 2016

The customer service was very willing to communicate and point out some things about the ring, stones and cut. Very informative and willing to help. The ring is very pretty. Will order again!

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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This is absolutely gorgeous! Amazing, amazing sparkle. I love looking at it. I wouldn't hesitate to buy from Jeulia again. The ring set exceeded my expectations, and it arrived quickly. I'm very pleased with my purchase.

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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Beautiful ring and great quality
March 12, 2016

Love! Beautiful ring and great quality. Genuine piece with fast delivery and safely packaged. Will purchase from Jeulia again!

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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I trust them bc it's worth!
March 12, 2016

Beautiful stone and setting, though the silver is a bit whiter than I prefer. Shipped very quickly. Thank you!

Date of experience: March 9, 2016
Japan
1 review
0 helpful votes
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Totally delightful!
March 12, 2016

Totally delightful! My husband was really impressed with the sparkle and shine of the diamonds.

Date of experience: March 8, 2016
California
1 review
2 helpful votes
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Amazing ring!
March 10, 2016

I bought this beautiful ring for my friend's birthday. She absolutely loved it! Thank you so much!

Date of experience: March 7, 2016
New York
1 review
5 helpful votes
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Ordered a gorgeous ring for my fiancé she loved the ring but was the wrong size... So shipped it back to do an exchange. They told me they received it and told me to log in to pay 10 more dollars for shipping the second ring even though they have free shipping so I did... 2 weeks later still no ring no tracking info. I contacted them they said they never got my return. Not to mention the first ring their tracking number didn't work and showed up a week late and 2 days past Valentine's Day when I was going to propose. You get the service you pay for trust me... She'll out the extra 50 bucks and go buy a real gold ring at a jewelry store... These guys couldn't run a damn jack in the box mug less a international jewelry store!

Date of experience: March 6, 2016
Pennsylvania
1 review
9 helpful votes
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Save your money! They look nothing like the picture if your lucky enough to actually get it. It was big tacky and cheap looking. Not to mention the wrong size.? I returned mine and have been fighting over 5 months now for a refund! They keep making up fake policies that don't exist on the website and lying as to why they can't give me a refund. They go on their fb page and delete the tons of negative comments, you can tell by how many comments there are as opposed to how many you can actually see. They have fake Facebook pages to comment on their own stuff, you can tell by the same people commenting over and over again. They don't return emails, don't answer the phone. And if your lucky enough to get ahold of someone they don't understand English anyways! Please save your money!

Date of experience: March 5, 2016
GB
1 review
2 helpful votes
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Such a unique ring! Love it!
March 8, 2016

I bought this as an engagement ring and I must say, as beautiful as it looks in the picture, this ring is even more beautiful in person! I had a wonderful experience and will surely shop from Jeulia again. It's truly wonderful having such a unique ring, and my fiancée is mesmerized by it's beauty.

Date of experience: March 5, 2016

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+573
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