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Jeulia has a rating of 3 stars from 6,628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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I wanted to wait to write a review until I had the ring for a few months to see how it would wear. It's great! It looks real and holds up very well! I am very happy with my purchase!
I am so incredibly IN LOVE with this ring! Fast shipping(: it's insanely beautiful! Now all I need is a band!
If this is not the most gorgeous ring ever! Jeulia was so great to work with. My soon to be hubby ordered too small a ring and I was able to exchange it no problems and got the new one shipped almost immediately. Thank you so much! I love it!
Love this ring! Looks great with my engagement ring and wedding band! Great product and fast shipping!
The item was well packaged. Delivered on time. The ring it self was beautiful and the size scale is accurate. As for the stone it definitely has that "fire" but only in certain lighting. Overall for the price I paid. I am well pleased. Thank you Jeulia for your services.
Just received in the mail. It came quicker than expected and is just beautiful! Love it!
Both of our dreams have come true! I was looking for the "perfect" ring for my love of a lifetime and I found it with you! You are an amazing artist and a true visionary! I will NEVER buy any jewelry for my beloved but from you JEULIA!
Absolutely gorgeous. Wonderful customer service. Answered all my questions and super friendly. And ring was even more gorgeous in person than the amazing photos!
Got my ring the wrong size, now they won't give me a refund and their so called customer service is probably the worst I've ever experienced.
I hope this company goes out of business as it's nothing but bs. Stay away at all cost!
Very disappointed with this service. It distinctly gives the impression that they are based in the UK when in actual fact they are based in China. I have no problem purchasing items from China but being landed with having to pay Duty when it was not expected is terrible. My suspicions grew as the length of time waiting for my order became greater.
I ordered two rings and although they are both really pretty pieces one was not what I had ordered at all. It's a lovely ring but not what I would have chosen personally as it's too much like an Engagement Ring and I already wear a Solitaire ring. I had chosen a very pretty Butterfly Ring for very personal reasons and I was so disappointed not to receive it.
There was no reason whatsoever that they could not have contacted me to let me know that the ring I was looking for was unavailable. It would have been nicer to have been given the opportunity to choose an alternative myself. Obviously to send this second ring back now would be madness as it would take forever to have the situation resolved.
Oh my gosh! This ring is the most beautiful ring I have ever laid my eyes on! Pictures does not do it justice! Thanks so much, it's beautiful!
The customer service was very willing to communicate and point out some things about the ring, stones and cut. Very informative and willing to help. The ring is very pretty. Will order again!
This is absolutely gorgeous! Amazing, amazing sparkle. I love looking at it. I wouldn't hesitate to buy from Jeulia again. The ring set exceeded my expectations, and it arrived quickly. I'm very pleased with my purchase.
Love! Beautiful ring and great quality. Genuine piece with fast delivery and safely packaged. Will purchase from Jeulia again!
Beautiful stone and setting, though the silver is a bit whiter than I prefer. Shipped very quickly. Thank you!
Totally delightful! My husband was really impressed with the sparkle and shine of the diamonds.
I bought this beautiful ring for my friend's birthday. She absolutely loved it! Thank you so much!
Ordered a gorgeous ring for my fiancé she loved the ring but was the wrong size... So shipped it back to do an exchange. They told me they received it and told me to log in to pay 10 more dollars for shipping the second ring even though they have free shipping so I did... 2 weeks later still no ring no tracking info. I contacted them they said they never got my return. Not to mention the first ring their tracking number didn't work and showed up a week late and 2 days past Valentine's Day when I was going to propose. You get the service you pay for trust me... She'll out the extra 50 bucks and go buy a real gold ring at a jewelry store... These guys couldn't run a damn jack in the box mug less a international jewelry store!
Save your money! They look nothing like the picture if your lucky enough to actually get it. It was big tacky and cheap looking. Not to mention the wrong size.? I returned mine and have been fighting over 5 months now for a refund! They keep making up fake policies that don't exist on the website and lying as to why they can't give me a refund. They go on their fb page and delete the tons of negative comments, you can tell by how many comments there are as opposed to how many you can actually see. They have fake Facebook pages to comment on their own stuff, you can tell by the same people commenting over and over again. They don't return emails, don't answer the phone. And if your lucky enough to get ahold of someone they don't understand English anyways! Please save your money!
I bought this as an engagement ring and I must say, as beautiful as it looks in the picture, this ring is even more beautiful in person! I had a wonderful experience and will surely shop from Jeulia again. It's truly wonderful having such a unique ring, and my fiancée is mesmerized by it's beauty.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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