JEGSReviews 408

Website will not let me proceed with the return no matter how many attempts. Customer service is a place on hold with little progress. Always long wait time before they answer and when do answer long hold time with no results. Just hold on please. Save you time and money. Even the website is in correct on the proper fit

I did find two people in customer service that seem to care. This is the second order that they claimed had shipped, but hadn't. Beware of the words "in stock" or " ships today". Neither seems to apply for my last two orders.

I ordered a intake manifold, mounting bolts and an cable adapter. They cancelled the intake and sent the other 2 items that are useless with the f... Intake! Never again...NEVER!

Once ordered they forget you and if you call them it's useless since employees are trained to spend lots of time on phone doing nothing.

Sent me something I could have gotten at ace hardware. Package is not from vendor, got had... Do not trust this website or people.

Once this company has your email address it is impossible to unsubscribe to the constant harassment via email. Not even contacting them directly will stop this. I wished I would have never purchased anything from them. The products are average quality.

I ordered a $6k transmission with a $600 core return on it. The transmission was ordered through another company for half price (undisclosed) and now over a year later I still have not received my core money. They have confirmed they received the core and sent the funds but I still have seen nothing. Their customer service team leaves you on hold for over 30 minutes just to come back and say "I don't know what to tell you". NEVER BUY FROM JEGS

I ordered Fram rails for my 1978 camaro and they both came in damaged,the first call took the 30 minutes to talk to someone and they told us they'd send new ones.The one that came in was damaged worse then the first one and they couldn't send them as a pair like the original order and they will not pick up the call.

THIS IS THE LAST TIME I USE JEGS! RIDICULOUS TO NO END. AND YOUR TOO STUPID TO LEAVE OHIO POOR MANKIND AND I STILL DO NOT HAVE A CARBURETOR LOOKS LIKE THE ONLY BUSINESS YOU WILL GET IS FROM BILL HOSKINSIN HIMSELF LOL IGNORANT ITS KILLING YOU JEGS

Multiple returns for the same parts, scam me out of return shipments, scam me out incorrect returns/parts... Just a mess... Do not order from this company or be ready for a nightmare

Ordered a part, next day email saying back ordered, called to re order another one and waited 30 min on hold to speak to someone. 30 min! When I stated I waited 30 min his answer was...OK and dead silence, no apology, nothing. Not a word. You are not the only part supplier. Lost customer

I ordered aeromotive fuel pressure regulator, part number 027-*******. During purchase, it was advertised that the 100psi aeromotive fuel pressure gauge was supposed to come with it. Well, I received the order and there was no fuel pressure gauge. I called asking for it but the lady said there was no such ad. She puts me on hold to go remove the ad. Then she comes back to me to tell me I need to find the ad and forward it to their email. Do not make an order based on free add ons.

Go to Summit. Worst cust service ever. Once you buy something online your screwed.If you have a problem might as well forget getting it resolved...Built 2 motors with Summit and decided to try Jeg's. Big mistake

Paid alot money for reman engine. Missing first 15k.emission codes.found lh head exhaust valves seal in heads walking banging the lips of head.leaking by 1an3 cylinder beside one another by17k.Took a few yrs find intermediate misfire.The cam timing marks on cams dont alighn on dark chain links and the sproket marks.very piss poor workmanship.out of warranty by a month.35yrs plus mechanic auto and heavy-duty.I recommend buy a junkyard motor before these guys unless want throw away money.Never get another dollar from me!

Problem with orders and customers service will not pick up the phone 45 minutes finally hung up.
They don't send shipping invoices inside the box anymore.

I received my fenders for my dads old 72 c10 only to find that they were barely covered in some junky cardboard that barely covered the edges of the fenders. Once opened, I found multiple dents and scratches which is unacceptable. If they would have had some outer packaging over the thin cardboard to protect the fenders they would have more likely been no issues with them. Due to their incompetence or non-concern with quality shipments The new fenders are worse now than the ones still on the old truck. I will never buy anything else from this unconcerned business. Today proved to me that they don't give a rats $#*! about the small time guy like me.

Support your local automotive store. At least you get the correct product all of the product and then if you never use it you get all your money back I spent $135 plus I had to spend 1350 to return it then I only got $93 of my money back. I guess jags is really hard up for money to rip their customers off, I will never shop here again. It's disgusting, ignorant and unprofessional. If you listen to my blog, I will be putting my warning across the Internet.

I ordered a manifold and it was wrong. My fault. I called to return it and order the wright one. I told the guy I need pretty quick. He said it would ship that day. 5 days later, didn't get it. Called back to see what happen. Talked to another guy. He said it was wrote up as a quote. I said no, I order it. He took my phone number said he would check on it and get back to me. Never heard back from him. Sorry I Bothered them. I just needed a intake. Got kicked to the curb twice never again. Jegs is dead to me.

I ordered an oil pan gasket online, half an hour later I found the same pan gasket for $20 less through a competitor. I attempted to cancel my order online and the confirmation number was not yet in the system. I called customer service (where I sat on hold for 15 minutes) and asked to cancel my order. The lady stated the order was already being processed and can not be canceled, I stated that I would need to return the item then once received at my house and needed to know how to get a shipping label. The lady hung up on me. I called back and sat on hold 20 minutes before ending the call unanswered. Total lack of service, and unnecessary attitude. If I could leave a 0 star rating I would

I spent a half an hour on the phone with a jegs technician and I was very concerned specifically about my back space of the rims I was purchasing $522 later my rims do not fit and they don't give a f&$& and my money is gone I have $702 invested 150 that is from the tire shop that is nonrefundable and they won't give me my fu$$ ing money back