JEGSReviews 408

We ordered a press for our business and it ended up taking over 3 weeks to get to our shop.
The box was in horrible shape so we already knew something was going to be wrong. The press had already been used and there are scratches all over it. Someone also left a part off of another car in the box. None of the bolts were included either. Very upset about all of this. I will never buy anything from this company again.

Ordered 2 tires, they sent 2 different sizes called Customer Service on hold for 50 min. Supposed to send correct one didn't get, called back on hold for 1 hr & 15 min then handed off to someones voice mail, still no contact. They have gone to the gutter.

I purchased a radio and they said it would be unlocked and that it would fit my car, it did not only not fit my card but the radio was locked. I called them and was on the phone for 20 minutes and then hung up on me! I would never go to them again for my car needs!

After 6 weeks my part is backordered, I want this order cancelled for it no longer needed. I tried calling several times and email them*******545) with no answer either way. Is this company out of biz or what? Invoice # *******.

I order tail lights for my car and i very have yet to receive them but an email says it was delivered which is total bull@#%* I have been waiting two months to get my lights that 208 buck down the drain and they do not answer there phone. This is the LAST time I will order from this stupid company and I need my money back but there is no way for me to get I guess

Horrible customer service i ordered parts 5/1/20 no updates or shipping time ive called emailed no answer 6/1 I received an email saying manufacturer was going to ship directly. Est 7/1. Thays two month to deliver an single order battery and wiring kit?
I've tried to cancel emailed to address the email gave no one responded call amd wait 20min and don't speak to anyone.

I am so disappointed in the service that I received from Jegs I saved for 2 months to afford those tires that I ordered subsequently they sent me the absolute wrong tires and now they want to charge me to return them when I was clear crystal clear about what I ordered in the size I wanted I have always tried to use jegs for all my automotives needs but now I'm a little Leary. Buyer beware

Lie about prices charged my card twice the guy on phone lied to me and management didnt do $#*! will never shop thru jegs again

I ordered a part for my car & jegs was absolutely terrible. They wouldn't send it out because I used my husbands card with my name on the package. They have terrible service. They were very rude. 1/10 would not recommend.

Ordered some parts they were all wrong when they sent me the order confirmation hours later so ASAP I called them been 5 days they will not return my money they were rude and didn't try to help me at all *******% customer service I'll post this anywhere I can hope u double check your stuff before u hang up the phone with them! I would give them 0 stars but they don't have that option

I ordered $2000 worth of product and tracked it except when it said fedex delivered it they didn't, I live on a property with a locked gate and they said fedex left it on porch. But no packages anywhere! Anyone want to tell me how the $#*! they got on my front porch when my gate was locked and now they won't return my money nor send me a new one. Do not shop with this company

Horrible customer service, complete lack of communication, and their search function is extremely antiquated.

There parts are of excellent quality, they ship fastly and their customer service is absolutely amazing! It's so nice to call and have a real person answer who speaks fluent English it's a rarity these days I have shopped through this company for a long time now and every time I'm happy with the results thanks jegs :)

Ordered products from jegs. Products backordered no ETA canceled order. At they said they did no refund until they say when. No money no parts thanks Jegs.