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jClub.com

3.7
jclub.com

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jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Arizona
1 review
0 helpful votes
Follow Rina F.
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No refund?
December 22, 2016

Wow! Just read all of the feedback. I was not aware. I am shocked as I have been trying no end to contact Choxi re my back order since July 19,2016.
I guess Im not getting my money back, I have asked to cancel and no response and they are not even picking up the phone. Please advise as to any updates so that us the customer who have been purchasing from this company for years are able to take further action to get our money back. Thank you.

Date of experience: December 22, 2016
New York
4 reviews
0 helpful votes
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Not happy at all
December 22, 2016

I also have credit that supposed to get. What happen to this website? It used to be No more rack, the changed to Choxi. Now what happen? How do I get my credit back? I used to get good deals from Choxi.

Date of experience: December 22, 2016
Minnesota
1 review
2 helpful votes
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I have a refund coming of $57.00 and have been trying to reach this company with no luck. What is our recourse to this kind of business that takes peoples money and then disappears in the night?...? I think everyone of us on here posting our complaints, should sign a petition and get a court order to make this company return money to their customers that have been scammed out of it! Who agrees with me?!

Date of experience: December 21, 2016
Ohio
1 review
2 helpful votes
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How can I get my money back? I bought something in April and I sent in an email and they said they changed their distrubitors and everythingf should be back to normal in a few months well, I havre tried to write back to them, no word. Nothing, I spent close to 32$ That money could have been used for christmas, wth?

Date of experience: December 19, 2016
California
1 review
0 helpful votes
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Are they out of business?
December 14, 2016

I had approximately $14 credit from a return, and now there website is gone. Ate they closed? Did I lose my money?

Date of experience: December 14, 2016
Tennessee
1 review
0 helpful votes
Follow KATHLEEN S.
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I always had good luck with Choxi but noticed recently I wasn't getting emails from them any longer. Have they gone out of business? I can't seem to connect to their website either.

Date of experience: December 8, 2016
Louisiana
1 review
1 helpful vote
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Disappointed
December 5, 2016

I order in May 2016 and received credits because order was not shipped. I reorder in May because I was satified with the company because of my previuos orders. To this day I still do not have my order. Was told that it was still going to be shipped it is now 12-5-16 called to check the status of my order i cannot reach anyone on the phone and the website is down

Date of experience: December 5, 2016
Illinois
1 review
3 helpful votes
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Ordered on 8/24/16
November 19, 2016

Have not received the whole order was told several times it was sent October4th still nothing and now i can't even get to the site. I want my money back

Date of experience: November 19, 2016
Pennsylvania
2 reviews
2 helpful votes
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I have been trying for almost two months to receive a missing item from my order. Numerous e-mails have brought no response whatsoever. Please note, these were not nasty e-mails. The e-mails were just asking for help in obtaining the missing item. The phone number on the packing slip automatically disconnects you when you place a call.

Prior to this issue, they were unable to ship an item I paid for so they issued a site credit instead of a full refund. For the past two weeks, their site has been down. So, now I am out money from one order, as well as, the missing item from another order.

Date of experience: November 17, 2016
Minnesota
2 reviews
2 helpful votes
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Refund
November 17, 2016

I have a $57 refund that I can't get. What's wrong

Date of experience: November 17, 2016
Nebraska
1 review
0 helpful votes
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Buyer Beware!
November 13, 2016

I'd give NO STARS Cannot understand how some are raving about Choxie. I placed an order 10/23. And have not been able to check on it at all. Website unavailable. Phone # redirects to no-more rack message then disconnects. Email links are dead ends..

Date of experience: November 13, 2016
Georgia
2 reviews
1 helpful vote
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No Website - no items
November 9, 2016

Have been having trouble with getting any items from them for months. Finally issued a credit and can't use it due to the Website down now for weeks. Nomorerack was awesome but whoever took this over is failing miserably.

Date of experience: November 9, 2016
Tennessee
2 reviews
1 helpful vote
Follow Debbie M.
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I have bought clothes from Choxi.com many times and will continue. The quality of the clothes is excellent. My first order was a pair of a Salmon color Leggings with a black band and buttons. I absolutely love them, so I bought 3 more pairs. Also bought a Bathing Suit. LOVE IT Also, if you don't like what you buy, just return no questions asked.

Date of experience: November 7, 2016
New York
1 review
3 helpful votes
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I too, have been a customer for many years under nomorerack and now choxi. Placed orders recently (October) and wanted to check status - site is down i. E non-existent. Very sad - I used to buy many things through them.

Date of experience: November 6, 2016
Texas
1 review
4 helpful votes
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I have credit with this damn company about $100.00! And about 10 items I'm waiting on! I was ordering Christmas presents. MERRY CHRISTMAS TO ME But I think they closed down the company. Choxi hasn't paid some employees even. And the reason they don't have a lot of merchandise is because Choxi hasn't paid them either! So the companies STOPPED sending their STUFF! I've been trying to log on Choxi's site for days and it's not been online. WHY!

Date of experience: November 3, 2016
New Jersey
1 review
0 helpful votes
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SAD! I ordered a purse in June 2016, months go by and they tell me it's not available anymore, and issue a store credit. So I use it like a DUMMY! And here we are November 3rd and I received one of my items still waiting on 2 more items. Dear LORD, it will be 2018 before they ever get me my other items! VERY FRUSTRATING! Sad, because ever since they changed over it's a JOKE!

Date of experience: November 3, 2016
Washington
6 reviews
8 helpful votes
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I have been buying from this site since it was No More Rack, it used to be great. Now i wait months only to not receive my order and have issues with receiving the correct credit.

Date of experience: October 26, 2016
Virginia
1 review
3 helpful votes
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I ordered 2 things over 4 months ago. I finally received 1 item a few weeks ago and when I've tried to contact Choxi about the status of the other item I received no reply. Then I tried contacting them about receiving a refund - surprise, still no response. They have ignored my numerous attempts to resolve this. You will lose your money just as I have. Stay away.

Date of experience: October 21, 2016
California
1 review
3 helpful votes
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DON't BUY FROM CHOXI!
October 21, 2016

Ive been waiting 4 months for an order!...

I read on Better Business Bureau they are not paying their vendors. CANCEL YOUR ORDERS NOW- before its too late, and they are out of business!

I've been buying from No more rack for years- something has gone dramatically wrong with the change in management!

Date of experience: October 20, 2016
Virginia
1 review
1 helpful vote
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I HAVE BEEN WAITING FOR AN ORDER SINCE AUGUST 2,2016. MY CREDIT CARD HAS ALREADY BEEN CHARGED. I AM DISGUSTED.

Date of experience: October 17, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States