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jClub.com

3.7
jclub.com

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jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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North Carolina
1 review
0 helpful votes
Follow Michele D.
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Great buys!
April 16, 2017

I have ordered several things from JClub now, including sheets and a smart bracelet, and I am impressed by the quality and the fast delivery!

Date of experience: April 15, 2017
Nebraska
1 review
0 helpful votes
Follow Colleen K.
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So very happy with jClub. Huge thank you to Adam for going above and beyond the call of duty. Can't wait to do more shopping! Thanks again Adam! You ROCK!

Date of experience: April 5, 2017
Washington
1 review
0 helpful votes
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Awesome!
April 4, 2017

Great customer service. I sent jClub an email asking them to help me fix something that I had done wrong when ordering and I received an answer/solution/fix within a few minutes (high 5 to Adam!). I have never had that kind of customer service from a on-line business. I appreciate the quick response and will certainly continue to do business with them. I feel they stand behind their promise to give great customer service. Thank you jClub.

Date of experience: April 3, 2017
New York
1 review
0 helpful votes
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Rip off
March 26, 2017

Ordered an item that never arrived and was given a credit. Never was able to use the credit. Their customer service people were horrible. What a joke they went bankrupt.

Date of experience: March 25, 2017
Colorado
1 review
1 helpful vote
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I made a purchase and got 20% off my first order. I received it in 6 days. 1 week later I received a free gift thanking me for my first order. Nice surprise!

Date of experience: March 24, 2017
Florida
2 reviews
0 helpful votes
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If you want your items, order same place else., I made an order in June 2016, I didn't get the order, I never received a credit on my credit card.

Date of experience: February 28, 2017
Texas
4 reviews
2 helpful votes
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Great Site
February 27, 2017

My product was very well made and the price made them even better! Great site to go to for what you need.

Date of experience: February 26, 2017
New York
4 reviews
1 helpful vote
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Excellent everything!
February 26, 2017

Good prices, quality merchandise, free shipping, good customer service, prompt response to emails. What else could you ask for? I highly recommend jclub, and will definitely order from them again.

Date of experience: February 25, 2017
Florida
3 reviews
0 helpful votes
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Rip off
February 4, 2017

My last several orders never came. Close to $300 lost. Is there a way to file a claim with the bankruptcy court?

Date of experience: February 4, 2017
Illinois
1 review
0 helpful votes
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Giving up!
January 19, 2017

I ordered three silver bracelets which never arrived. After numerous emails and phone calls, I was finally given a credit for them. I then ordered jewelry which also never arrived. I am through with Choxi. I didn't even request a refund because I'm done with the frustration of contacting you and I don't want to place another order through you! I will never order again. You definitely made money on me!

Date of experience: January 19, 2017
Maryland
1 review
0 helpful votes
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Not happy I am sad
January 7, 2017

I am still waiting for my order since July 2016. I am not be able to contact anyone. Phone is unavailable.

Date of experience: January 6, 2017
South Carolina
1 review
1 helpful vote
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Refund
January 6, 2017

I waited 8 weeks for a shower speaker. It never came. Normally I got my orders within a week. So I emailed Choxi. They told me to be patient. We emailed back n forth & they finally gave me a credit to my account. A CREDIT?! I paid by charge card, refund my card. I waited & thought, maybe I will order something. But I couldn't figure out how to apply or even find my credit. Now I'm out the money since they are no longer online! Unreal!

Date of experience: January 5, 2017
Virginia
1 review
0 helpful votes
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Theft intentions
January 4, 2017

Wouldn't give me money back after waiting 4-5 months said will give store credit which I never got $150.00 for gold necklace and and other items around $250.00 Thats alot of money for nothing...

Date of experience: January 4, 2017
California
2 reviews
0 helpful votes
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No refund
January 2, 2017

They own me $82. In refunds on ordered I never received. Gave me only $21. In credit but can't use on a cite that's no more and bank won't refund sucks

Date of experience: January 2, 2017
New Jersey
1 review
0 helpful votes
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Lost credit
January 2, 2017

I have a credit due me Guess I'll never get it. Cant believe they went out of business owing so many refunds

Date of experience: January 2, 2017
Texas
1 review
0 helpful votes
Follow Yvonne K.
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I had a credit of $42 for an order that I made back in July 2016. I have not received my money or my order. I email them and nothing, no phone number. Now I see that they have an app, I don't think I will be installing it.

Date of experience: January 1, 2017
Utah
3 reviews
2 helpful votes
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No refund
December 28, 2016

I also placed an order 7/23/2016
Called in September to check on the status. I was told one of the orders wasn't available anymore so received a refund back to my card. I was told the other two would ship but still haven't received it. I just saw a screenshot of my order while going through my pictures and decided to check on status and the site is gone. Wtf?

Date of experience: December 28, 2016
Illinois
1 review
1 helpful vote
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Lost Money Credit
December 26, 2016

I have a $44.00 credit due to me. I can't make contact with this company to retrieve my funds

Date of experience: December 26, 2016
Nevada
1 review
0 helpful votes
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Is Choxi closed?
December 26, 2016

Is Choxi still open for business? I do not see the on the Internet lately. Can someone fill me in?..."...

Date of experience: December 25, 2016
New Jersey
1 review
0 helpful votes
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Untrustworthy
December 25, 2016

I placed an order back in May 16,2016. I was trying to get rid of the credit that had. I ordered 2 for 1 comforter set and the head to the electric toothbrush. One on the comforter bags ripped never received the head to the toothbrush. I've been sending emails no response. I also had to put $ 4.20 to the order.

Date of experience: December 25, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States