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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Lack of consistency
March 19, 2016

I have a problem some order being shipped late or not at all. Your customer service is great at handlIng them and have received my money back whend the products are not delivered. The only disappointment I have with company is that I have call them to alert them of vendors not shipping items I have ordered. There has be away for choxi to communicate with the vendors to ensure items paid for are delivered and if they are out of stock I expect choxi to call/send an email to notify me that I not be receiving thay particular item. Its disappointing and fraudulent.

Date of experience: March 16, 2016
Massachusetts
1 review
0 helpful votes
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Best products
March 19, 2016

Everything I have order was just like I expected it to be. I ONLY WISH EACH ORDER, THAT I order, could be delivered the same time However, checking
My computer every thing is sent to me just when it was promised.

Date of experience: March 16, 2016
Virginia
3 reviews
0 helpful votes
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No refund
March 19, 2016

Could not get a refund even after they said it was in my bank at least 3 times.

Date of experience: March 16, 2016
Michigan
1 review
0 helpful votes
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I thoroughly examine the information on the products that are listed on the site. The information is pretty accurate and you do get what you pay for. I would recommend this site to others who like to online shop as I find the prices and value of the items are closely matched. Thank you for giving this oppertunity to us shoppers!

Date of experience: March 16, 2016
Oregon
1 review
0 helpful votes
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Fantastic Place to Shop
March 19, 2016

I have always liked Choxi, they have fantastic products, everything is well made and priced right.!

Date of experience: March 16, 2016
Texas
1 review
0 helpful votes
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Thank you!
March 19, 2016

I received my product very, VERY fast! Looking forward to the next transaction.

Date of experience: March 16, 2016
New York
1 review
0 helpful votes
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Customer service
March 19, 2016

I love this company! I had a problem with a shipment taking to long i call the 3 days later i received my package. They always make it right with the customer. Great job

Date of experience: March 16, 2016
Texas
1 review
0 helpful votes
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Never a bad experience, always get what you pay for and lay attention to the 3 hr free shipping specials!

Date of experience: March 16, 2016
Colorado
1 review
0 helpful votes
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Great
March 19, 2016

I'm always pleased with Choxi and my purchase was great. Wonderful experience as always.

Date of experience: March 16, 2016
Texas
1 review
0 helpful votes
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I love everyday get this email w awesome things w good prices and good customer service for returns

Date of experience: March 16, 2016
Florida
1 review
0 helpful votes
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Lately I have had problems in receiving some items and have to contact Cust Serv to find out what happened.

Date of experience: March 16, 2016
Washington
1 review
0 helpful votes
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Great service, as always
March 19, 2016

I have received most of my order and it is, as always, wonderful. I'm impressed by the value and glad to be able to have pretty jewelry without breaking the budget.

Date of experience: March 16, 2016
South Carolina
1 review
0 helpful votes
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Shipping problems
March 19, 2016

I placed an order on 2/26/16, and I have not received all of it or heard from Choxi about my inquiries. This is the second time in a row I have had shipping problems. I have been very satisfied with the products I've ordered--I just wish I had all of them!

Date of experience: March 16, 2016
Texas
1 review
0 helpful votes
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Great Experience
March 19, 2016

All kind of discounts are real and I am very happy to choose Choxi, is the perfect internet site to buy with big discounts and quality things.

Date of experience: March 16, 2016
TT
1 review
0 helpful votes
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Survey
March 19, 2016

I have been purchasing from Choxi for a while and I have had nothing but excellent service and the products are great.
I have been recommending you to my friends and family and i know that they have also been purchasing from you. I will continue to recommend the company to my friends.

Date of experience: March 16, 2016
Missouri
1 review
0 helpful votes
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Good product ---quick service
March 19, 2016

The earrings are beautiful--I had ordered 2 pair multicolored and one clear pair. I received 3 pair multicolored. I thought it would be more expensive to return one pair so I just kept the all 3. Everything considered I was happy with my order.

Date of experience: March 16, 2016
California
1 review
0 helpful votes
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Disappointed with Ring
March 19, 2016

Still no return slip for the 1.5 Ring I bought from them. So I will ship it back to them at my expense. They have good deals and prices but when jewelry should be in A + condition an its not, then they should make good of it, not make a customer wait 30 days.

Date of experience: March 16, 2016
Illinois
1 review
0 helpful votes
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Many problems
March 19, 2016

1st we bought a tablet that lased a month before batteries failed to charge. I was given half back on store credit. I then bought a Bluetooth speaker. After 2 weeks that was cancelled: out of stock! Next I bought another brand speaker that was delivered with $4.26 postage due. Another store credit. Another Orei speaker!
The good news:
I got 2 $60 Orei Bluetooth speakers for $27/ ea with $10 off a $30 purchase codes from email. Fantastic product!
Customer service is very good, also.

Date of experience: March 16, 2016
Florida
1 review
0 helpful votes
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As Advertised...
March 19, 2016

Product was just as described... however, I was somewhat disappointed in the shipping (10 days). Wasn't aware of their policy until after I placed the order.

Otherwise, it was a positive transaction.

Date of experience: March 16, 2016
New York
1 review
0 helpful votes
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Slightly Disappointed
March 19, 2016

On one of my latest orders there was one item I never received instead of notifying me I had to look into it to find that the company it was coming from could not fulfill the order. Why didn't Choxi let me know, I had been waiting forever. At least the refund was forthcoming. Hopefully there won't be a next time.

Date of experience: March 16, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States