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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Idaho
1 review
0 helpful votes
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Long wait
June 23, 2016

I had to wait over a month for delivery of some of my items. There was only 1 item that was delivered in a timely way.

Date of experience: June 21, 2016
Florida
1 review
0 helpful votes
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THE EXQUISITE WATCH
June 24, 2016

I purchased the most beautiful Italian watch for my "Honey," who hasn't been gifted with it yet. I set it and view, admire, and love it every day. I set it and it keeps perfect time. I can't wait to see his face when he receives his gift. It is in pink gold and the most masculine, sleek, neat, and sophisticated looking watch I have found. It is priced on the box at $295.00 and I paid $23.00. If I did not see it myself, I would not have believed it. Thank you Choxi, OUTSTANDING!

Date of experience: June 20, 2016
California
1 review
0 helpful votes
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Dawg's Sandles
June 23, 2016

I loved my experience with Choxi! Ordering was quick, easy, and my order came exactly on time. I got exactly what I expected, the quality was great, and the price was amazing! I will definitely order from here again!

Date of experience: June 20, 2016
Pennsylvania
1 review
0 helpful votes
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Not reliable
June 22, 2016

Am unhappy due to thinking i was getting my item in a week stated to having to keep asking where is my order to be told sorry then the 3rd message suggest to cancel the order instead of we are resolving this problem that is still occuring after a month sorry doesnt help just send my order please

Date of experience: June 19, 2016
Wisconsin
1 review
0 helpful votes
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Somewhat happy
June 22, 2016

I'm happy about receiving my main item i really wanted within a two weeks span. I really do love my Samsung Gear.

Date of experience: June 19, 2016
Washington
1 review
0 helpful votes
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Quick to respond.
June 22, 2016

When I was displeased with a purchase, they responded very quickly to adjust it.

Date of experience: June 19, 2016
North Carolina
1 review
0 helpful votes
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Some items come withing a week, but this is the third order I've placed where my product has taken over a month, and still has not arrived.

Date of experience: June 19, 2016
North Carolina
2 reviews
0 helpful votes
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Slowest shipping of any supplier.
June 21, 2016

It's now the 19th of June. My last order was ordered and paid for about May 22,2016. How's that for shipping?

Date of experience: June 19, 2016
AE
1 review
0 helpful votes
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All the items I ordered are very good and the shipping was very fast.

Date of experience: June 18, 2016
Louisiana
1 review
1 helpful vote
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Very slow shipping and no clue
June 21, 2016

I recently called about two orders that I have made a month ago and I had two items that have not shipped yet customer service has no idea when those items would ship and the only other thing they would offer is to give me my money back they couldn't tell me where the items were or when they were shipped I find that a little crazy

Date of experience: June 18, 2016
North Carolina
1 review
0 helpful votes
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Never received product
June 20, 2016

I have yet to receive my blue pin stripe deep pocket when size sheets ordered with the rest of my merchandize for my birthday beginning of May. Shoes I ordered were not sizes correctly and bathing suit bottom wasn't sized correctly either. Completely robbed my birthday. Would not recommend to friends

Date of experience: June 18, 2016
Mississippi
1 review
0 helpful votes
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Bath mats
June 21, 2016

These are incredible! Water repels right off of them, no more standing on a wet rug,
And so soft. The imprint disappears instantly.

Date of experience: June 18, 2016
Florida
1 review
0 helpful votes
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Grill sheets
June 21, 2016

Good experience and well pleased with item I received on time.

Date of experience: June 18, 2016
Tennessee
1 review
0 helpful votes
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Very happy with my new sunglasses
June 21, 2016

For them on time for my cruise. Everyone liked them

Date of experience: June 18, 2016
Illinois
1 review
0 helpful votes
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Feeling disappointed
June 20, 2016

I've never had problem with this site up until 5 months ago. I'm finding that my orders are not being delivered. There's no notification about the status of my orders. Everytime I send a message to find out the status, I get that genetic message the orders come from a third party and once the status is confirmed I can't cancel it or something to that degree. First it's extremely inappropriate if I'm requesting status a month later and getting that message. Second, I do appreciate the quick response and resolution to my problem. At the end is the day, I'm just getting frustrated with the situation.

Date of experience: June 18, 2016
New Jersey
1 review
0 helpful votes
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Unsatisfied
June 20, 2016

I ordered 3 things, received 2 in a timely manner. Still haven't received the set of sheets that I ordered over a month ago.

Date of experience: June 18, 2016
Georgia
2 reviews
0 helpful votes
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Top notch
June 21, 2016

As always when I have a question or need to return the customer helper is always polite & I know they will resolve the ptoblem or question to both our satisfaction.

Date of experience: June 18, 2016
California
1 review
0 helpful votes
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Do not receive the items
June 20, 2016

I have ordered 6 items and received 2... some of which received notices that the product was delivered and 'how did I like it!'.

Date of experience: June 18, 2016
North Carolina
2 reviews
0 helpful votes
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Bummer!
June 20, 2016

I never received my order & I cannot find the receipt!

Date of experience: June 18, 2016
Illinois
2 reviews
0 helpful votes
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Never Received Items
June 20, 2016

Your site claims delivery in 14 days. Well Its been one month and three weeks and still no delivery. You get the same scripted reply when questioning them which is you will receive an email when your item is shipped. The first time this happened I thought it was probably a one time deal so I made a second order. Well half of my items are still not here. Horrible, horrible company and as much as I like their deals I will never order from them again and will tell everyone to beware of them.

Date of experience: June 18, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States