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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Washington
3 reviews
16 helpful votes
Follow Fran H.
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This site guarantees that your items will be shipped within 10 business days. It has now been about six weeks and I still have not received all of the items that I've ordered. They took my money, but never sent me my stuff. When I contact them they say that the items are on back order. I never want to order from them again, and neither should you.

Date of experience: June 17, 2016
Oregon
1 review
0 helpful votes
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Sad
June 20, 2016

Choxi is one of my go to pages. Lately it seems like they're suppliers aren't following thru w their commitments. I've waited weeks for items to ship & then get notified that my order had to cancelled since the supplier can fill my order again.

Date of experience: June 17, 2016
Illinois
2 reviews
0 helpful votes
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Still waiting
June 19, 2016

When will I get the rest of my order? Been waiting over a month.

Date of experience: June 16, 2016
California
1 review
0 helpful votes
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How long do I wait?
June 18, 2016

I keep getting quick responses from Choxi, but don't have my item! A response from the seller would be better - is it ever coming?

Date of experience: June 15, 2016
Georgia
1 review
0 helpful votes
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May Order
June 18, 2016

Not good this time. Half of my order has not arrived as of 6/15/2016. I am disappointed.

Date of experience: June 15, 2016
Georgia
1 review
0 helpful votes
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Review
June 18, 2016

They were very helpful and kept me informed throughout the process.

Date of experience: June 15, 2016
Oklahoma
1 review
0 helpful votes
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WAITING STILL
June 18, 2016

I ordered 2 items and have only received one so far. The order was made on May 16,2016 and now it's 6-15-16. I have sent email and not had time to receive answer. Otherwise, I've always had very good service from Choxi. I order often.

Date of experience: June 15, 2016
Illinois
2 reviews
0 helpful votes
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As Expeted
June 18, 2016

Delivery time was great. I loved the shoes I ordered, but was disappointed with the steam mop. Not Choxi's problem though, I just didn't like it.

Date of experience: June 15, 2016
Texas
1 review
0 helpful votes
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Love my product
June 18, 2016

I love my watch, it does what it is supposed to do.

Date of experience: June 15, 2016
Pennsylvania
6 reviews
67 helpful votes
Follow Jennifer S.
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I have ordered a few things from Choxi. I highly recommend signing up for their e-mails since many days they offer free shipping for three hours and will notify you via e-mail. They also offer money off of a certain dollar figure purchase as well... all via e-mail notifications. I ordered a couple of pairs shoes from them and one was a terribly different in color from the picture. They offered me a free shipping label and credit towards something else which was fine with me. The other pair was perfect. Other items I ordered came in a fair amount of time and just as described. I do believe there are some things for sale on this sight that I would classify as "junk" so do your homework. Read product descriptions. I Google brands I'm uncertain of because I'm not a "take it at face value" sort of lady. But, I will definitely shop the site again since I haven't any type of problem that would make me not shop with them...

Date of experience: June 15, 2016
Wisconsin
2 reviews
2 helpful votes
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Good prices, good service.
June 18, 2016

Overall it's a good experience, except for when one item out of 5 takes over 6 weeks to be delivered!

I am still waiting for my item

Date of experience: June 15, 2016
Virginia
1 review
0 helpful votes
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Satified for the most part
June 18, 2016

I have ordered several items and have received them all in a timely manner. The items are always in good quality and work as they should. The only problem I have had is when I recently ordered larger items, it takes longer to receive if I receive them.

Date of experience: June 15, 2016
Florida
1 review
0 helpful votes
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Great Service
June 18, 2016

Great selection of products and high quality as well as quick delivery.

Date of experience: June 15, 2016
Tennessee
1 review
0 helpful votes
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Not Getting what you wanted
June 17, 2016

I should have given the site one star because I am still very dissatisfied. I waited and waited for the tablet that I order only to be told after months of waiting that I would never receive it. I was then told I would not get my money back, BUT instead would receive a "credit" amount which they would increase by a percentage because of my trouble. I had to use it at Choxi. I could not get my money and look elsewhere for another tablet. I had to buy some things that I have no use for. I will never buy from this site again and furthermore, I DELETE their emails as soon as I receive them. DO NOT ORDER FROM THEM EVER EVER EVER!

Date of experience: June 15, 2016
South Carolina
1 review
0 helpful votes
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Still waiting
June 17, 2016

Choxi sent part of my order right away, but I am still waiting for the rest of it. Customer service is important!

Date of experience: June 15, 2016
North Carolina
1 review
0 helpful votes
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Bad Customer Service
June 17, 2016

Made purchase of 5 shirts. All 5 show shipped but only 2 actually did. Had to call to dind out where other 3 were and was told they shipped. I should wait when it was acweek after 2 arrived. In the end the 3 i didn't get were cancelled. I should not have had to call to find this out and get refund.

Date of experience: June 15, 2016
Texas
1 review
0 helpful votes
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Great
June 18, 2016

Great deal Great merchandise. Rapid delivery. Well-satisfied.

Date of experience: June 15, 2016
California
1 review
0 helpful votes
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Fantastic
June 18, 2016

Very good, no, EXCELLENT prices on myriad of items. Not one complaint from me on the quality of goods or items available!

Date of experience: June 15, 2016
Michigan
1 review
0 helpful votes
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Not happy
June 17, 2016

I placed a 2 item order approx. 1 month ago. I rec'd one item almost immediately, and was totally pleased with the product. The other item has not been rec'd and this is the 2nd time this has happened. I will not be ordering from them in the future. The 2nd part of my ordered was delivered. A little late. I'm on vac., so will not used the product for a month. Will let you know if it is as advertised..

Date of experience: June 14, 2016
North Carolina
1 review
0 helpful votes
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Great Experience!
June 17, 2016

I have had nothing but good experiences with ordering from Choxi as well as the products.

Date of experience: June 14, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States