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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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California
1 review
0 helpful votes
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It's okay
June 17, 2016

You don't always know when something can not be returned they say no shipping and then there it is just not going to order anything anymore

Date of experience: June 14, 2016
South Carolina
1 review
0 helpful votes
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Great Deals
June 17, 2016

Really good deals, but some are extremely slow to get to me

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Purchased items never shipped!
June 17, 2016

I purchased two items on one order! One arrived and was a very good product! Second item has never been received and appears to have never been shipped!
The money was never refunded and no explanation of why that item was not shipped!

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Online shopping w/choxi
June 17, 2016

I am very pleased with my experience of online shopping with choxi. I have ordered twice from them. The first order I received very quickly and the second order I am waiting to receive and I'm sure I will get it within the next couple of days. I had to return the first order which went extremely smoothly. I have no complaints thus far!

Date of experience: June 14, 2016
Texas
1 review
0 helpful votes
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Not Happy again
June 16, 2016

The last three orders I have placed with Choxi have had some type of problem. This order items were no longer available. So instead of refunding my money for items that were not available they tell me I can only have store credit. I have decided I no longer what to deal with them. I want my money back. They have ignored me. Plus they owe me money for items not received from an April order. Why would anyone what to do business with them

Date of experience: June 14, 2016
Texas
1 review
0 helpful votes
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TWICE ALREADY!
June 16, 2016

This is the second time (in a row) that I place an order and it gets partially filled, and then an item doesn't get delivered. On both instances I used a discount coupon from choxi with a minimum purchase--I wonder if this was the reason? I also wonder if I get the benefit of the discount--remember this is not due to fault on my part? I have neither received the last item in my order nor have I received a credit/refund from choxi for not being able to fulfill the purchase order. Please look into this matter--let's make it right, guys! It's kinda hard to continue to order through choxi when situations like these arise frequently.

Date of experience: June 14, 2016
Maine
1 review
0 helpful votes
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Not real happy
June 16, 2016

Bought 2 Bluetooth ear buds so I can use at work along with a Bluetooth shower speaker on May 10th got the shower speaker & still have not gotten the 2 ear buds I ordered... I asked about it got an answer that they never know when a company ships out & I still haven't gotten an email 10-14 days has turned into a month. Not happy I can get the Bluetooth ear buds on EBay for $8.00 no shipping & have in 5-7days... Thinking I might...

Date of experience: June 14, 2016
Pennsylvania
1 review
0 helpful votes
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Not worth the wait
June 16, 2016

Ordered a sunbeam under the bed organizer on May 11,2016. Received June 10,2016. The item was not worth the wait nor the money. Very cheaply made.

Date of experience: June 14, 2016
New Jersey
1 review
0 helpful votes
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Fantastic shopping adventure!
June 17, 2016

I have had only one item that I purchased that wasn't what I expected. The numerous other items I have purchased have either met or exceeded my expectations

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Wrong size
June 17, 2016

I'm not sure what I bought according to this order but I do have to say that I was disappointed when I bought a cardigan. Size was very wrong per measurements and I'm stuck with it. I found it difficult to return.

Date of experience: June 14, 2016
Texas
3 reviews
1 helpful vote
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Return of merchandise
June 17, 2016

Choxi was very proactive in assisting my return of a bluetooth headset that i could not get to sync with my phone, very polite. Very helpful, great service.

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Good quality and fast shipping
June 17, 2016

Got my item faster than expected, and the item is much better than similar I have used in the past.

Date of experience: June 14, 2016
Texas
1 review
0 helpful votes
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Still Waiting
June 16, 2016

My experience lately, I value this company, but purchasing product and not receiving what you order within a timely matter, I've yet received some of the thing I've order months ago, this is a big concern.

Date of experience: June 14, 2016
Missouri
1 review
0 helpful votes
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Bad cut and fabric in a shirt
June 16, 2016

I have already written and had a reply concerning the above matter.

Date of experience: June 14, 2016
New York
1 review
0 helpful votes
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Didn't receive entire order
June 17, 2016

Ordered 3 items, after 4 weeks call and was advised only one was shipping. They were having a problem getting the other 2 from the other provider. Was advised to please give it more time. I wait d 2 more weeks, and only one was able to ship. The other one, the credit was put ack on my credit card. This was the first time I had a problem, but I had to call, no one got in touch with me.

Date of experience: June 14, 2016
New York
1 review
0 helpful votes
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I love the prices and selection but never know if and when I will receive the products. Sometimes a month or more. I realize that they come from different distributors but sometimes after a month or more I get a notice saying the items are sold out. Choxi really does try to make up for it by giving a 25% additional credit on your account which is nice. I' m usually not in a hurry for anything I've ordered so I'm patient. I gave 4 stars because they try and everything I have received is nice.

Date of experience: June 14, 2016
Georgia
7 reviews
15 helpful votes
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The items I purchased arrived all at different times. Still waiting for one ordered a month ago. As I said great prices if not in a hurry to get something

Date of experience: June 14, 2016
New York
1 review
0 helpful votes
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Extra satisfied
June 17, 2016

From the order process to the delivery, everything was perfect and beyond satisfactory. Bravo, Choxi.

Date of experience: June 14, 2016
Washington
1 review
0 helpful votes
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Love it
June 17, 2016

Great items and super prices, makes shopping fun again

Date of experience: June 14, 2016
Massachusetts
1 review
0 helpful votes
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I have ordered from you the last few times and I haven't received them this last time I ordered like three things and received just one of them and haven't heard one way or another if I will get the others. Not happy, and hear I have bragged about your site to a lot of people

Date of experience: June 14, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States