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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Oklahoma
1 review
0 helpful votes
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Non-delivery
June 16, 2016

I ordered an item over a month ago and it still has not materialized. My feeling is that if the item is not readily available, do not advertise it. To me, if you are getting a good deal from a manufacturer, then they should have the product ready to ship once they receive the order.

Date of experience: June 14, 2016
Indiana
1 review
0 helpful votes
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I love the Euroflex mop
June 17, 2016

I received the product in perfect condition in just a few days

Date of experience: June 14, 2016
New York
1 review
0 helpful votes
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Very positive!
June 17, 2016

I always order my sheets from this website. Many come with 4 pillow cases which is great because my family likes to have a lot of pillows on the bed. I have always had timely delivery and never a problem.

Date of experience: June 14, 2016
Maine
1 review
0 helpful votes
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Motion light
June 17, 2016

Never received the item. So I can not rate. But the customer service was awesome.

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Have not gotten my order
June 16, 2016

My order was canceled my them so I ordered something new have not gotten that order won't give me my money back

Date of experience: June 14, 2016
Pennsylvania
1 review
0 helpful votes
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Happy but yet disappointed
June 17, 2016

I received my items from Choix, but my order was split into two shipments. I order a purse and my other items came within 7-10days but I am on day 45 for my purse. Very disappointed. I hope it arrives soon

Date of experience: June 14, 2016
South Carolina
1 review
0 helpful votes
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Something For All
June 17, 2016

Choxi is one of the best sites on the internet. You can almost always find what you need and they stand behind you with everything that you purchase. I am extremely happy when I order from Choxi and I appreciate all of their great service. Everyone should try them.

Date of experience: June 14, 2016
Pennsylvania
1 review
0 helpful votes
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Man, I am so disappointed in this company. When it was "NoMoreRack" is was awesome. Quick deliveries & great customer service. Now that it's Choxi, good luck talking to customer service & even understanding who you're talking to. That's beside the point tho, I placed several orders recently. I had to wait close to 2 months for everything. I got wrong sizes, wrong colors, different material than what was stated on the item on 4 pairs of pants, and the worst customer service ever. The options given to me were NONE that were acceptable. I will never order from them again!

Date of experience: June 14, 2016
Oklahoma
1 review
0 helpful votes
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Obsession Order
June 16, 2016

Order took too long to receive. Was sent from New Jersey to Texas by DHL, then passed to USPS. Why didn't you just mail it in the first place.

Date of experience: June 14, 2016
Arizona
2 reviews
10 helpful votes
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Great Experience
June 17, 2016

Items were as described, leggings were great quality. I received them very quickly. All in all a great experience.

Date of experience: June 14, 2016
North Carolina
1 review
0 helpful votes
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Disappointed
June 17, 2016

I ordered two pair of Dawg sandals and even measured my feet to ensure to get the right size shown on a Dawg chart because they don't have half sizes. I received two pair of size 8 and I only kept one pair (which was a little big but felt like I could get by) and the second pair was even bigger (so much so that I couldn't take but a few steps and the shoes would actually come off my feet) so I had to send them back. I also ordered a pair of leggings which after having made a couple calls as to why I hadn't received them or even an email letting me know anything, I finally on June 10 (after placing my order on May 20) I got an email saying they couldn't be filled. As you can see, nothing about my order was as expected even the date that is noted as receiving within 10 to 14 days.

Date of experience: June 14, 2016
Georgia
2 reviews
0 helpful votes
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Satisfied
June 17, 2016

Costumer service is available every time and I thank you all for that my products in excellent conditions

Date of experience: June 14, 2016
California
3 reviews
0 helpful votes
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Blink
June 17, 2016

Was pretty good I am still waiting for the rest of my order it has been to long in it getting to me an I do not like you not having
Paypal I would order more if you had paypal

Date of experience: June 14, 2016
Virginia
1 review
0 helpful votes
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Not fulfilled
June 17, 2016

I have placed maybe 6 orders and have had to be refunded 3 of them. Apparently there is a problem with fulfilling orders

Date of experience: June 14, 2016
Tennessee
1 review
0 helpful votes
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Not happy
June 16, 2016

I had to get a credit refund to get my order and then I still only got half of my order. That was a month ago and still no hamburger press. Although I got my sheet sets and I love them I will not order again. I have contacted customer service several times and they just keep telling me it takes a while for orders to shop. Very upset and dissatisfied customer. Sad because I love the web site and still look but will not purchase again.

Date of experience: June 14, 2016
Texas
1 review
0 helpful votes
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WAS GREATLY BUT NOW NOT
June 17, 2016

I HAD GREAT EXPERIENCES. BUT THE LAST 2 TIMES I BOUGHT ITEMS.
THINGS FELL APART... I BOUGHT A TABLET. COULD NOT GET IT BECAUSE COMPANY STOPPED MAKING OR SOMETHING. TOOK 6-7 WEEKS TO FIND OUT... THEN I BOUGHT 2 LIGHTS FOR MY COMPUTERS... ONLY GOT 1 THEN WAITED ANOTHER 2-3 WEEKS TO GET OTHER... REALLY? THERE IS NO COMMUNICATION FROM CUSTOMER SERVICE TO THE CUSTOMERS... I WOULD CHANGE THAT RIGHT NOW!

Date of experience: June 14, 2016
Connecticut
2 reviews
0 helpful votes
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Women's Dawgs
June 17, 2016

This is a repeat order in different colors. These are fall/winter items and have not yet been worn. The Dawgs previously ordered have been satisfactory, so I expect these to be as well(although the sole separated from the upper part of black boot).

Date of experience: June 14, 2016
Virginia
1 review
1 helpful vote
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Sloooooow service
June 16, 2016

Placed order on May 9 and still have not received order as of June 16.

Date of experience: June 14, 2016
California
1 review
0 helpful votes
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Great item, great price!
June 17, 2016

I bought a refurbished 4 qt pressure cooker at a great price from Choxi in order to try one out. Wow am I glad I did! The product was not only in great condition (despite being refurbished) but it was as described, came with everything needed to start cooking away, and was shipped quickly. Extremely satisfied with my purchase!

Date of experience: June 14, 2016
Ohio
1 review
0 helpful votes
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Zero
June 16, 2016

Ordered three products first two arrived with in a week the third now a month + still has yet to arrive so you tell me if this is good customer service

Date of experience: June 14, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States