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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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California
1 review
0 helpful votes
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1800 count sheet set
June 28, 2016

Delivered quickly, better than expected quality for the price. Very, very pleased.

Date of experience: June 24, 2016
Kentucky
1 review
0 helpful votes
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Nice
June 28, 2016

Very nice stand, small enough to fit a lot of places, I get great service shopping with Choxi.

Date of experience: June 24, 2016
Louisiana
1 review
0 helpful votes
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Great online shopping
June 28, 2016

My orders arrive in a very reasonable amount of time. If I have a problem the customer service reps answer promptly and resolve the issue.

Date of experience: June 24, 2016
Nevada
1 review
1 helpful vote
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Very disappointed
June 26, 2016

I really loved this website and have ordered a lot but lately twice I ordered a dress and when I received it the color of the dress was not what I ordered I just received another dress today and again it was not the color I ordered and it was damaged. I am getting very frustrated because I again like the website. Something has to be done with there manufacturers I hope they figure it out!

Date of experience: June 23, 2016
Texas
1 review
1 helpful vote
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These suppose to be new arrive items that's not in stock today is june 23,2016

Date of experience: June 23, 2016
Florida
1 review
0 helpful votes
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VERY SATISFIED
June 28, 2016

GOOD PRICES & SALES GREAT CUSTOMER SERV SHIPPING ON THIS ORDER WAS GOOD A PREVIOUS ORDER TOOK A LONG TIME BUT MOST WERE GOOD.

Date of experience: June 23, 2016
Alabama
1 review
1 helpful vote
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No ring
June 26, 2016

I ordered a ring from
You a month ago and have not received it yet

Date of experience: June 23, 2016
Ohio
1 review
0 helpful votes
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Plus Size 3 Pack Long Dresses
June 26, 2016

I ordered these dresses in a size larger than I normally take because I recently had shoulder surgery and thought they would allow me to get dressed without a lot of hassle... WRONG, they are ankle length the fabric is ok... but they are very difficult to pull on and get straightened out... I finally gave up and gave them to my daughter who wears a size 8 and they worked great for her.

Date of experience: June 23, 2016
Texas
1 review
0 helpful votes
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NICE SHOPPING EXPERIENCE
June 28, 2016

On CHOXI I saw a picture/document scanner that I always wanted but was too expensive. I saw it advertised at almost half the price and KNEW right away this I was going to buy! AND I had an extra cash bonus to buy it with! Done deal. The purchasing, ordering and using my bonus cash was very simple to do even for an old man like me in today's "young" internet world. The delivery was quick and what arrived was exactly what I ordered. I recommend anyone wishing to purchase items at great prices to check CHOXI as you will find items you want at great prices, easy to order, and quick to arrive! ALWAYS check CHOXI before you make that purchase you are looking all over for, wishing for a price you can afford, because what you are looking for wishing and thinking about will soon be at your door.

Date of experience: June 23, 2016
New York
1 review
0 helpful votes
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Love my products
June 25, 2016

Very easy ordering process, great price on the items, and shipping was pretty fast.

Date of experience: June 23, 2016
Nevada
1 review
0 helpful votes
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Bedspread & Car Space Saver
June 25, 2016

Items received in a timely matter. My only suggestion would be to put some kind of packing material at top of box or warn not to open with sharp object. When I opened the box, I cut into the plastic bag holding the bedspread. Fortunately, the bedspread was not damaged.

Date of experience: June 23, 2016
California
1 review
2 helpful votes
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I had placed an order with choxi.com on 7-25-2016. They sent me fake tracking numbers that offered no information on anything! I contacted them through the Live Chat, they give me the run around, telling me my items will eventually be shipped, & to give it a lil' more time. Another 2 week goes by, & still nothing has been shipped! I contact them again through Live Chat, and demanded they cancel the order & to give me a full refund! This is where the nightmare really begins! After refusing their store credit, & demanding the refund goes to my credit card used for the order. They assured me the credit card used for the order will show a refund in 5-7 business days! After the 7 business days have passed & i still haven't gotten the refund, i try to contact them again, & to date,(today is 9-4-2016), they have not responded to any of my many email messages, they don't answer their phones during normal business hours, & they even disabled the Live Chat function on their website! I've now filed a complaint against them with the New York "BBB", in hopes of getting my refund, but after reading all these negative reviews about how choxicom, not only cheats their customers, but they also cheat their own vendors! I seriously doubt if i will get back anything! This site is just "SCANDALOUS & DECEITFUL", I only wished i had read their reviews before doing any business with them. I'm writing this review so others won't have to go through what i'm now going through with choxi.com... IT JUST CAN'T GET ANY WORSE THAN THIS! STAY AWAY FROM THIS SITE!

Date of experience: June 23, 2016
Illinois
1 review
1 helpful vote
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Untimely shipment
June 25, 2016

I ordered 3items on May 25th. One item was received promptly. I am still waiting for the other 2 items.

Date of experience: June 23, 2016
New Jersey
1 review
0 helpful votes
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Slow, slow, slow
June 25, 2016

Prices are great but delivery of items is crazy slow. It's been a month and I am still waiting for half of my order, as well as an item from the order almost a month prior. I do love the artwork I purchased and the price can not be beat!

Date of experience: June 23, 2016
Louisiana
1 review
0 helpful votes
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I ordered two items at the same time - the notice that one item had been sent was quick and the item received quickly. The other item there was no communication at all. I checked the shipping (can take up to 10-14 days) and waited for 16 days before attempting to get an eta via the customer service email.
I never received an answer.

The item has arrived and the time between the notification that it had shipped and it's arrival was just as quick as the first item.

Date of experience: June 23, 2016
Ohio
1 review
1 helpful vote
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Still waiting
June 25, 2016

Items I ordered a month ago still haven't been delivered with no communication on status. Payment was taken out upon ordering.

Date of experience: June 23, 2016
North Carolina
1 review
0 helpful votes
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Overall Experience
June 25, 2016

The service was great and items orders were of good quality. I received all items within delivery time promised.

Date of experience: June 23, 2016
California
1 review
0 helpful votes
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Love Choxi
June 25, 2016

I get compliments all the time on jewelry I purchase from Choxi and will continue to shop Choxi.com as my favorite shopping site!

Date of experience: June 23, 2016
Virginia
1 review
0 helpful votes
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GREAT SELECTIONS
June 25, 2016

I am very pleased with CHOXI. They have provided excellent service. The products always arrive on time. I have enjoyed everything that I have bought from this company. Keep up the good work

Date of experience: June 23, 2016
Texas
1 review
1 helpful vote
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Too long shipping
June 25, 2016

It was 21 days and you hadn't shipped
The items I ordered
You did have the gumption to send
Me an email to keep me updated.

Thank you

Date of experience: June 23, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States