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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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New Jersey
1 review
0 helpful votes
Follow Tiffany S.
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I have been very pleased for the most part with everything I have ordered. The two sets of sheets i just ordered are great other than the fact that they are not as deep as the description said. My son's mattress needs a minimum of 15"depth and the description said they were 15". When I received them the package said 13". They foty bed but not my son's. That was a little disappointing since I ordered them mainly for his bed.

Date of experience: July 20, 2016
California
1 review
0 helpful votes
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ORDER DELIVERY
July 23, 2016

Choxi claims that most orders are delivered in 10-14 days. That is not true. Most take twice that amount of time or more. I now cancel all orders that do not arrive within 4 weeks.

Date of experience: July 20, 2016
New Hampshire
1 review
0 helpful votes
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Products and shipping
July 23, 2016

Products are what you see. Shipping on orders are sometimes not what the website says it will be. Ordered product and still have not received after 4 Months
Most ship on time.

Date of experience: July 20, 2016
Texas
2 reviews
0 helpful votes
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Everything was great!
July 23, 2016

Bought several things and they were all as described. Love them.

Date of experience: July 20, 2016
Nevada
2 reviews
0 helpful votes
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The wrong earrings!
July 23, 2016

I ordered some earrings and they ended up being the wrong ones.

Date of experience: July 20, 2016
Virginia
1 review
0 helpful votes
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Shipments
July 23, 2016

Only received 1 of 3 shipments and haven't heard anything about the other 2.

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
Follow Desirea M.
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Bad Customer Service
July 22, 2016

Usually I love the site but the chat customer service has been horrible. They are not answering the question I am asking and using canned responses for a totally different issue. I love my ring I purchased it broke I wanted to know how to get it replaced all they kept saying was we are sorry your not happy with your purchase that is not true I love my purchase. I work in customer service as a supervisor and take chats daily if I spoke to my customer this way I would not have a job very unhappy with my experience.

Date of experience: July 20, 2016
Ohio
1 review
0 helpful votes
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Horrible customer service
July 22, 2016

I have wrote to cancel my last order from this company due to the length of time
For shipping and also the credit that is due
To me from a order they couldn't ship I have wrote total of three times this makes four with no responds

Date of experience: July 20, 2016
Texas
2 reviews
0 helpful votes
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Shoe heel light
July 23, 2016

They work and hold onto the shoe. But from the picture I was ordering a pair, but only received ONE! The Choxi ad should make this distinction unmistakable by emphasizing that the order is for only one heel spur.

Date of experience: July 20, 2016
Ohio
1 review
0 helpful votes
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I'm honest!
July 23, 2016

Products arrived in a timely fashion. One item the mobilecharger was not working. Contacted service deep

They rectified the problem to my complete satisfaction.

Date of experience: July 20, 2016
Michigan
1 review
0 helpful votes
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Need for improvement
July 23, 2016

The items are almost always good but they need
A lot of improvement on shipping, some items come pretty quick
But others take a long time or are never shipped. I think
Part of the problem is UPS having the Postal Service
Making the final delivery, at times I get notice the item has been delivered
And it takes 2 or 3 days to get to the house.

Date of experience: July 20, 2016
Texas
2 reviews
0 helpful votes
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Slow shipping
July 23, 2016

The shipping is very slow and I don't get any notices if my items will be delayed.

Date of experience: July 20, 2016
California
1 review
0 helpful votes
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Product delivery is a joke
July 22, 2016

Ordered 4 items- received 2 items within average shipping time. Over a month later still waiting for the other two items. The only thing CHOXI can offer is to let me cancel that part of the order... I WANT THE PRODUCTS or I would not have ordered in the first place.
Do you not have access to contact the companies, to research the status of an order?

Date of experience: July 20, 2016
Georgia
1 review
0 helpful votes
Follow Cheryl R.
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I ordered the Avantree Ninja Trackpouch on June 2,2016. They told me that this product would take 10-14 working days to be delivered, however, to this date, July 20,2016, I have not received the product nor heard anything about it. Please inform me of the status. Thank you.

Date of experience: July 20, 2016
Iowa
4 reviews
0 helpful votes
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One outa four?!
July 22, 2016

I have not received three of the four purchases made that day, and when I ask about it, am told to be patient for up to three weeks. Well, it's well past three weeks... still no answers

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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Great Site!
July 23, 2016

Everything that I have ordered it was a great price and what I wanted!

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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No More Rack they are not!
July 22, 2016

I never had an issue getting items I had purchased, getting them in a timely fashion, and paying a reasonable price from the company formerly known as "No More Rack". However, Choxi is not holding up their end of the bargain when it comes to the same level of service I had grown accustomed to.
I have had several unfavorable experiences in regards to getting items from some of the vendors that Choxi uses. I had a car bluetooth receiver not arrive and they issued a credit+. I used that credit to order some smokin' hot panties for the wife, but them too have yet to arrive; I ordered on June 6th of this year. It's now July 20th and all they can tell me is that the "concerned department" is looking into it. Apparently they aren't that concerned about the experiences that their customers are having. The value is still there, but the service it lacking

Date of experience: July 20, 2016
Indiana
2 reviews
0 helpful votes
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Great Experience
July 23, 2016

So far I have only shopped for sheets and they are great quality and fast shipping.

Date of experience: July 20, 2016
Arkansas
1 review
1 helpful vote
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Incompetence at its best
July 22, 2016

Misled on merchandise shipping, assign wrong tracking number to an item on different order, customer service gives standard replies to every inquiry, they have no control over suppliers, cannot provide accurate ship dates and very poor customer service to address these issues.

Date of experience: July 20, 2016
Tennessee
2 reviews
0 helpful votes
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Nice Experience!
July 23, 2016

I have purchased from Choxi on two occasions and both times have been good!
I did have an experience where I ordered something and the demand for the product was so great and they could not fulfill my order. They did offer an additional amount on my next order, so it worked out.

Date of experience: July 20, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States