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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Texas
1 review
0 helpful votes
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Unfulfilled Orders
July 22, 2016

After several inquiries on shipment, Choxi finally cancelled my oder. They tried to shove a site credit at me, and once again, had to ask for a refund. This site is no longer one I care to do business with.

Date of experience: July 20, 2016
Georgia
1 review
0 helpful votes
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Too long to receive item
July 22, 2016

The last items I ordered took over a month to arrive. I had to cancel one of the orders because the representative from Choxi had no tracking information to provide regarding the estimated delivery of the item. I don't feel items should take over a month to be delivered. I never received updated information from Choxi regarding my orders until I called in twice myself. Very disappointed.

Date of experience: July 20, 2016
California
2 reviews
0 helpful votes
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Headphones
July 23, 2016

I ordered 2 sets of headphones. However, one of them was not a good fit for my son (he has really small ear openings). I requested an RMA# and returned one of them. I appreciated the prompt response and turn around time in crediting back my account.

Date of experience: July 20, 2016
Missouri
1 review
0 helpful votes
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I am still waiting for 1/2 of my order to be delivered after a month. If you are wanting to order and need it quick, I would look elsewhere.

Date of experience: July 20, 2016
Virginia
2 reviews
0 helpful votes
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Choxi deals!
July 23, 2016

Choxi always has many great deals everyday. I love looking through the products. I pass on the deals to friends and family. I will continue to purchase from Choxi.

Date of experience: July 20, 2016
New York
1 review
0 helpful votes
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Mostley satisfied
July 23, 2016

I PURCHASE ITEMS FROM CHOXI, AND MAJORITY OF THE TIME I AM SATISFIED. SOMETIMES LOOKS ARE DECIEVING. THERE. WAS A FEW TIMES THAT I BOUGHT AN ITEM AND I WAS DISAPOINTED IN THE DURABILITY OF IT. OVERALL I STILL BUY FROM CHOXI BECAUSE THEY DO HAVE GREAT DEALS!

Date of experience: July 20, 2016
Mississippi
2 reviews
0 helpful votes
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Great Site!
August 21, 2016

Wonderful site, ease of ordering, and fast delivery.

Date of experience: July 20, 2016
Pennsylvania
1 review
0 helpful votes
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I had done a review on a shirt - that I was supposed to get and didn't. They sent something else. I mentioned I never got it and they contacted me to get a resolution just by my review response.

Date of experience: July 20, 2016
Texas
1 review
0 helpful votes
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Order from Choxi
July 23, 2016

Have not received all items ordered. Satisfied with Items I did receive.

Date of experience: July 20, 2016
New York
1 review
0 helpful votes
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Great site
August 21, 2016

The only reason I give it 4 stars is sometimes it takes weeks to get what you ordered.

Date of experience: July 20, 2016
Ohio
1 review
0 helpful votes
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Great to deal with
July 23, 2016

Choxi is always a pleasure to deal with, from the quality of the items, the price of the items, the fast shipping and customer service. Have shopped with them for years and will continue to do so.

Date of experience: July 20, 2016
Arizona
1 review
0 helpful votes
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Horrible
July 22, 2016

If you order something and you actually get it, it will not be on time. I made 7 orders and each one was cancelled due to the manufacture not having the product lol so I got a credit after 2 months then that was cancelled for same issue. You call them and they say whatever just to get you off the phone. They do not help they do not care and they blow you off. I wish I could give no stars because that would be more accurate. DO NOT ORDER FROM THEM EVER just trust my word.

Date of experience: July 20, 2016
Louisiana
1 review
0 helpful votes
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Recently I ordered several Agiato garment combination packs from Choxi. They arrived and are so comfortable and exactly as described and perfect for travel. They were priced very reasonably and my order arrived just as expected. I have used Choxi many times in the past (No More Rack) and have been pleased with every order.

Date of experience: July 20, 2016
Florida
1 review
0 helpful votes
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Definitely Needs Work
August 21, 2016

The last two orders before this I waited and waited for. Finally called and was told that the vendor was not sending the orders. You must get better on notifying customers of this and also the orders page needs to be updated. I have orders from a few years ago that say active and others that shoul say cancelled and are not.

Date of experience: July 20, 2016
Florida
1 review
0 helpful votes
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Disappointed
July 22, 2016

I ordered a number of items from Choxi on 6/13/16. I only received one of the items. As of this date I am still waiting for the other 2 items. Have no idea when they will be shipped. These items are still being advertised on Choxi. I have ordered from Choxi in the past and have been satisfied with the service. Over a month is a long time to wait with no idea when the items will be shipped.

Date of experience: July 20, 2016
New York
1 review
0 helpful votes
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Didn't get all my items
July 22, 2016

Received one item and 6 ordered. It's been a month!

Date of experience: July 20, 2016
Florida
1 review
0 helpful votes
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Partial
July 22, 2016

Part was quickly satisfied.
Still waiting 6 weeks for rest of order. Sigh they did offer to cancel but I want the stuff they were selling. Not leaving, just unhappy this time.

Date of experience: July 20, 2016
Arkansas
1 review
0 helpful votes
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Jewelry order
July 23, 2016

All items shipped in a timely manner and are of good quality

Date of experience: July 20, 2016
Florida
1 review
0 helpful votes
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Taking very long
July 22, 2016

I ordered 3 things about 1 month ago I received two separately been waiting for the Third never got an email from choxi or anything to acknowledge the fact that they still owe me something I am not a happy customer

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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RETURN POLICY
July 22, 2016

I am extremely dissatisfied with your clothes. I have ordered several items the same style and sizes and they do not fit the same. Your return policy does not work well in that situation. I am stuck with many pieces of clothing that are way too big or too small depending on the item. The first 2 shirts I ordered fit perfect so I ordered more in another color, threw away the packaging expecting them to fit the same and they were way too small. Your skirts run way too big so I have 6 skirts I cannot wear. Very disappointing cause I like a lot of the clothing but will not chance ordering again.

Date of experience: July 20, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States