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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Massachusetts
2 reviews
0 helpful votes
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My Experience
July 23, 2016

Products are good and arrive in a timely manner, Customer service is terrific. I have no complaints just compliments.

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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Waited a month for 2-pack: LED Wheel Lights (Pink) and still did not receive them. I had to e-mail Choxi twice to inquire about my items. There should be some checks and balances in place since the left hand (Choxi) don't know what the right hand (distributing companies) is doing! Then again, I guess there is really no concern since Choxi don't refund any money. A win win for them! Choxi provide credits toward a next order and if you don't order then you lose again.

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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I have had three different things on order. One I had to cancel after finally getting them to check on it and they found out that they couldnt get it anymore. I have two things that I am waiting on now that I order june 15th.

Date of experience: July 20, 2016
Ohio
2 reviews
0 helpful votes
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Being a loyal customer, I try to look at all sides before making a statement but lately I haven't gotten my last two orders. I have went to a new internet hosting and just wondering if that is the cause. I like them for their prices

Date of experience: July 20, 2016
Illinois
1 review
0 helpful votes
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DashCam
July 22, 2016

I still haven't received my order. Not a happy camper!

Date of experience: July 20, 2016
New York
1 review
0 helpful votes
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Not the kind of service expected
July 22, 2016

Placed an order for three items and received two of them quite quickly. The third item is out in Neverland somewhere. Was never contacted by Choxi or anybody else as to the status. Evidently Choxi relays the orders to various vendors and they are responsible for shipping your product to you. After contacting Choxi, they offered a refund for the unreceived item. I will accept the refund, but it will be the last time I deal with them.

Date of experience: July 20, 2016
Georgia
1 review
0 helpful votes
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Very happy with product
July 23, 2016

From the ordering to opening the box everything went well.

Date of experience: July 20, 2016
California
1 review
0 helpful votes
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Loreal mystery box
July 23, 2016

All the items were just tossed into a cardboard box and one of the items, which just happened to be black/purple nail polish spilled all over the box and on other items. Fortunately I was able to use most of the items, but had to throw away the nail polish and some face powder. Otherwise, all the stuff was great.

Date of experience: July 20, 2016
Colorado
2 reviews
0 helpful votes
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Great service and price!
July 23, 2016

Ordering from the site was very easy. Delivery was quick and the item was as
Nice as described. Thanks!

Date of experience: July 20, 2016
Georgia
2 reviews
0 helpful votes
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Purchase of purse
July 23, 2016

I enjoyed the purchase. It was important to see the dimensions. Wish I could have seen a picture of the inside of the bag but it came earlier than anticipated and I've enjoying using it.

Date of experience: July 20, 2016
Alabama
1 review
0 helpful votes
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I have had good experiences in the past but there's two items that I've ordered recently and did not receive. I didn't receive the item, correspondence regarding the delay in shipping, cancellation of the product, etc. So I really don't know what to think at this point especially with the price of the items that I purchased. Both items were the same type and I believe the same brand but I would have to check to be 100% sure. If that product can't be sold or shipped to my state, there should be consider

Date of experience: July 20, 2016
District of Columbia
1 review
0 helpful votes
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Yoga pants
July 23, 2016

I really like the yoga pants that I received. They are very comfortable. The thing I do not like about this company is that the money hits my card within hours, but the product doesn't come for weeks. I still have part of my order still out.

Date of experience: July 20, 2016
Arizona
3 reviews
0 helpful votes
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Website and Cart Issues
July 23, 2016

For some reason, I had to totally redo my order. At first the items were in the cart, but then they went away. It was somewhat frustrating. The first cart said no shipping charges. The second one charged $2 per item. Also, one of the items I had in the cart was not on the website when I had to go back.

Date of experience: July 20, 2016
Oklahoma
1 review
0 helpful votes
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Easy shopping
July 23, 2016

Choxi is a site I check from time to time for myself, and gifts for others. Buying is not a hassle, and the shipping is generally on time.

Date of experience: July 20, 2016
Colorado
1 review
0 helpful votes
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Items
July 23, 2016

I received my items they was good all but braclet but that's fine also. Thanks

Date of experience: July 20, 2016
Arizona
1 review
0 helpful votes
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Incomplete order
July 22, 2016

We are at July 20th and the balance my order still hasn't arrived. I've never had a bad experience like this with Choxi.

Date of experience: July 20, 2016
Washington
1 review
0 helpful votes
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Good products and great prices
July 23, 2016

The only issue is an order I had to cancel because I was into the second month of waiting for it to be shipped.

Date of experience: July 20, 2016
South Carolina
1 review
0 helpful votes
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Un happy
July 22, 2016

I received partial shipment of my last order and I'm still waiting to receive the second part of my order. The oder #******* I still haven't received a confirmation shipping confirmation of the second part of my order. If I don't receive a shipping confirmation on my second order within the next week I would like a full refund thank you for your time.

Date of experience: July 20, 2016
Georgia
1 review
0 helpful votes
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Great deal
July 23, 2016

After not fulfilling my previous order,( item not in stock after ordered and paid for)
The fathers day deal on an unlocked kindle fire hd, was paid for with vip credit and credits left from previous order

Date of experience: July 20, 2016
South Dakota
1 review
0 helpful votes
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SHIP PROBLEMS
July 23, 2016

LOVE THE PRODUCTS, BUT SHIPPING TIME CAN BE WAY TO LONG. SOME PRODUCT ARRIVE WITHIN 3 DAYS WHILE OTHERS TAKE UP TO 2 MONTHS

Date of experience: July 20, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States