JapanCrateReviews 164

Crates are mediocre at best. I purchased a 6 month prepaid plan and was given NO indication WHATSOEVER that it was a recurring subscription. Six months go by, and I am charged another $214.50 US dollars. I contacted support, told them I literally cannot afford this because I have been unemployed over 6 months. They proceeded to give me the same answer everyone here gets. It's in the fine print. No refunds.

Website is a scam site. Stay away.

They offer a pretty decent subscription service for a box delivered to your front door. I've tried the original Japan Crate, the Doki Doki crate, and I am subscribed to their ramen subscription which I am quite happy with. I always felt like the Doki Doki crate was quite cheap in value despite what was being paid for. However, their candy subscription and the ramen subscription give me a lot of interesting choices and has definitely been a pleasure. The only real downside to the service is the delay and problems that they have with shipping, which seems to be something they cannot really avoid given how they source their items.

My boyfriend recently purchased a box from the DokiDoki line for me as a present. I was incredibly excited when he gave it to me and even when we both opened it together. However, I discovered one of the larger parts of the box contained a fake item!
I am a casual figure collector, especially those of the Goodsmile line. The figure that was enclosed in the box was a Card Captor Sakura Nendoroid petit, and it was utterly, easily a knock-off of the real thing.
No where in their clauses does it say that they include authentic items as a default, but when you spend THIRTY dollars plus for a singular box, one would expect that, right?
Apparently not.
I am disappointed and will never order from them again. I have contacted them as it is, and am currently waiting on a response. Let's see if their peoples are authentic.

(I have also included pictures of said item. My pictures have warm lighting and were taken by mobile, so it's somewhat difficult to view the abnormalities.)

Edit: I received contact and it was awful. Whoever had contacted me used emojis in their response and it ostensibly amounted to: "Sorry about that, keep buying our product!" Glad I only received one box.