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JapanCrate

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JapanCrate Reviews Summary

JapanCrate has a rating of 3.8 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JapanCrate most frequently mention customer support, overall experience and premium box. JapanCrate ranks 14th among Subscription Shopping sites.

service
104
value
104
shipping
103
returns
101
quality
104

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AE
1 review
0 helpful votes
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I loved every item
February 7, 2020

I loved every item that came with my japan crate doki doki. I will try their snacks and hopefully they are as good!

Date of experience: February 5, 2020
Turkiye
1 review
1 helpful vote
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Money Trap
October 24, 2019

Total fraud. They use your credit card information without permission and ignore your appeal. They took $ 100 off my card without my permission. I mailed 3-4 hours after the withdrawal, but they said they couldn't cancel it. It's a money trap.

Date of experience: October 24, 2019
New York
1 review
0 helpful votes
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Yum so good
June 23, 2019

Gives the opportunity to try treats that you wouldn't normally try unless you visit Japan frequently.

Date of experience: June 23, 2019
India
1 review
0 helpful votes
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Can't complain, snacks were delicious and presentation was better than I had expected. I also love that small booklet they include in my package :)

Date of experience: June 16, 2019
Australia
1 review
0 helpful votes
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Always on time
June 13, 2019

They are always on time. I couldn't be happier! I also love all their snacks and candies! They are far better from their competitors :)

Date of experience: June 12, 2019
Germany
1 review
0 helpful votes
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Good times
June 2, 2019

I have only had good experiences with Japan Crate! Not only is the candy ultra delicious, but alot of the candies you wouldn't ordinarily be able to obtain at your local stores

Date of experience: May 31, 2019
GB
1 review
0 helpful votes
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I would recommend
May 28, 2019

I would recommend this box to anyone is a foodie like me. I love trying new food and this box comes with snacks that you can only find in Japan. The best thing about this box is that the candies inside change each month depending on the month or season. I absolutely love it!

Date of experience: May 28, 2019
GB
1 review
0 helpful votes
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We are huge
May 28, 2019

We are huge fans of Japan Crate. Deeeeeeeeeeliciuos candy, great quantity and good variety. We love Japan Crate so much!

Date of experience: May 27, 2019
GB
1 review
0 helpful votes
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Kit Kats!
May 25, 2019

Love all the candy in the crate, especially the Kit Kats. And now you have that crate with all the flavors of kit kat that ever had! I just died! :) Couldn't wait for it!

Date of experience: May 23, 2019
New York
1 review
0 helpful votes
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I love the candy
May 23, 2019

I love the candy that I get each month. It's better then anything I can get from the local store. Much love!

Date of experience: May 22, 2019
France
1 review
0 helpful votes
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Good
May 23, 2019

Can't complain. Their snacks and candies were all amazing! I have just signed up for another 12-months with Japan crate and looking forward to their products next month :)

Date of experience: May 21, 2019
Australia
1 review
0 helpful votes
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Highly Recommend
May 22, 2019

Love the design of the crate and It arrived before scheduled time which was amazing too. Can't wait to Get More Next Month

Date of experience: May 20, 2019
GB
1 review
0 helpful votes
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Awesome Company
May 15, 2019

Thanks for treating your customers so sweet! :D I really love your products but your customer service is spot on too! Keep up the great work. I'm a forever subscriber!

Date of experience: May 14, 2019
Denmark
1 review
0 helpful votes
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Premium subscriber
May 15, 2019

Love getting my box every month! I'm on my 4th box now. Keep surprising me please! I couldn't wait for my next box already :) Love love!

Date of experience: May 14, 2019
Canada
1 review
0 helpful votes
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So Good
May 15, 2019

There were so many delicious snacks in the crate it was hard to pick which one to start with lol. But guess what? I finished the whole box in one sitting!

Date of experience: May 13, 2019
AE
1 review
0 helpful votes
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First time subscriber and I was blown away at how many snacks were in the crate. Will definitely be subscribing for next month.

Date of experience: May 12, 2019
GB
1 review
0 helpful votes
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Worth the price
May 10, 2019

I love getting the box each month! Everything is yummy and for the price it's perfect! It is definitely worth every penny.

Date of experience: May 9, 2019
Australia
1 review
1 helpful vote
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Love it!
May 9, 2019

I love this box! I also enjoyed the booklet that came with is :) I highly recommend it to all my friends and relatives :)

Date of experience: May 8, 2019
AE
1 review
0 helpful votes
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Tasty snacks
May 9, 2019

My family and I look forward to our monthly crate. Very fun experience, especially for the kids. :)

Date of experience: May 8, 2019
California
1 review
0 helpful votes
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Considering the price of these crates, they are well worth it. I have both the Premium and Doki crates and the Premium offers a lot of tasty candies and snacks that you wouldn't normally find at your local store. I wasn't always a big fan of Kit Kats, but Strawberry Kit Kats (which were in one of the Premium crates) was delicious! The Doki subscription is perfect for girls. My niece loves the stuff in the Doki crate. Besides being cute, a lot of the stuff in the Doki crate is usable. I would highly recommend either crate.

Date of experience: May 7, 2019

From the business

The fun of Japan brought to your door through delicious Japanese candy and snacks. Try anything from Cheesecake Kit Kats to DIY Sushi kits.


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