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JapanCrate has a rating of 3.8 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JapanCrate most frequently mention customer support, overall experience and premium box. JapanCrate ranks 14th among Subscription Shopping sites.
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I loved every item that came with my japan crate doki doki. I will try their snacks and hopefully they are as good!
Total fraud. They use your credit card information without permission and ignore your appeal. They took $ 100 off my card without my permission. I mailed 3-4 hours after the withdrawal, but they said they couldn't cancel it. It's a money trap.
Gives the opportunity to try treats that you wouldn't normally try unless you visit Japan frequently.
Can't complain, snacks were delicious and presentation was better than I had expected. I also love that small booklet they include in my package :)
They are always on time. I couldn't be happier! I also love all their snacks and candies! They are far better from their competitors :)
I have only had good experiences with Japan Crate! Not only is the candy ultra delicious, but alot of the candies you wouldn't ordinarily be able to obtain at your local stores
I would recommend this box to anyone is a foodie like me. I love trying new food and this box comes with snacks that you can only find in Japan. The best thing about this box is that the candies inside change each month depending on the month or season. I absolutely love it!
We are huge fans of Japan Crate. Deeeeeeeeeeliciuos candy, great quantity and good variety. We love Japan Crate so much!
Love all the candy in the crate, especially the Kit Kats. And now you have that crate with all the flavors of kit kat that ever had! I just died! :) Couldn't wait for it!
I love the candy that I get each month. It's better then anything I can get from the local store. Much love!
Can't complain. Their snacks and candies were all amazing! I have just signed up for another 12-months with Japan crate and looking forward to their products next month :)
Love the design of the crate and It arrived before scheduled time which was amazing too. Can't wait to Get More Next Month
Thanks for treating your customers so sweet! :D I really love your products but your customer service is spot on too! Keep up the great work. I'm a forever subscriber!
Love getting my box every month! I'm on my 4th box now. Keep surprising me please! I couldn't wait for my next box already :) Love love!
First time subscriber and I was blown away at how many snacks were in the crate. Will definitely be subscribing for next month.
I love getting the box each month! Everything is yummy and for the price it's perfect! It is definitely worth every penny.
My family and I look forward to our monthly crate. Very fun experience, especially for the kids. :)
Considering the price of these crates, they are well worth it. I have both the Premium and Doki crates and the Premium offers a lot of tasty candies and snacks that you wouldn't normally find at your local store. I wasn't always a big fan of Kit Kats, but Strawberry Kit Kats (which were in one of the Premium crates) was delicious! The Doki subscription is perfect for girls. My niece loves the stuff in the Doki crate. Besides being cute, a lot of the stuff in the Doki crate is usable. I would highly recommend either crate.
Answer: We apologize for the delay in responding to you. Our customer service team is working hard to answer all inquiries as quickly as possible. We understand your frustration, and we are doing our best to improve our customer service experience. Please don't hesitate to reach out if you need any assistance or have any questions in the future. If you need more help, feel free to email us at [email protected]. Thank you for your patience and understanding!
The fun of Japan brought to your door through delicious Japanese candy and snacks. Try anything from Cheesecake Kit Kats to DIY Sushi kits.

