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jAlbum

4.7

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From the business

The jAlbum desktop software creates web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?

Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
Convenience: Manage large amounts of images right from your PC
Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.

jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.7 stars from 170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years, photo albums and customer service. jAlbum ranks 2nd among Photo Sharing sites.

service
12
value
2
quality
28

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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Difficult to learn
December 5, 2023

I find the jAlbum interface and structure difficult to learn. It takes a lot of time to figure it out. Creating a gallery structure and getting photos into it should not be difficult, especially when trying to avoid duplicate uploads. Some of teh terminology is odd.

Date of experience: November 28, 2023
David E. — jAlbum Rep
over a year old

That's saddening to hear, but I value your comments. What the few negative people fail to explain is specifically what they find hard. It's sadly always sweeping terms. If you could detail more specifically what words and user interface parts you've found confusing in an email to us at [email protected] then we promise that we will read it carefully!

Michigan
1 review
0 helpful votes
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Great service
November 20, 2023

I've used JAlbum for years, but no longer needed a Pro license. Th support staff were quick and helpful in downgrading my license.

Date of experience: November 20, 2023
David E. — jAlbum Rep
over a year old

We're glad we could help:-)

Washington
1 review
0 helpful votes
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Excellent product, just keeps getting better.
November 16, 2023
Updated review

I'm very pleased with jAlbum on my iMac. I've been using it to compile annual albums of the plants and flowers in my garden for several years, and it really makes the project simple. The service is outstanding -- questions are answered promptly and the staff has been most helpful. Now if Apple would only put its comments, captions, etc into the standard format for metadata, all would be well. As it is, I use MetaImage to edit all of that stuff before running jAlbum, and it puts everything in the right places.

Date of experience: November 16, 2023
David E. — jAlbum Rep
over a year old

We're happy to hear this. Thank you for explaining how you use jAlbum and about this metadata hint as well. Yes, wouldn't it be good if all IT companies avoided lock-in, like jAlbum, by using open formats?


JAlbum does the job well!
July 15, 2023
Previous review

I've been using jAlbum for years and just in the last couple of years have started uploading my albums to your servers. The process works flawlessly and easily, so kudos are in order there. JAlbum itself works great -- it would be even better if Apple stored titles, captions, and comments in EXIF like everyone else, but they don't. So I use a third party app (Metaimage) to get the data into EXIF where jAlbum can extract it effortlessly and use it in building the albums. Overall, I'm very pleased with both the jAlbum app which has gotten consistently better and faster over the years, and with the service and technical help I've gotten.

Date of experience: July 15, 2023
Maryland
1 review
0 helpful votes
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Great web photo album creation app
November 14, 2023

I have used jAlbum for several years, and am very happy with it. I use it to create photo albums for my website, and they turn out beautifully.

Date of experience: November 14, 2023
David E. — jAlbum Rep
over a year old

Thanks Louis. We're pleased to hear this!

New Jersey
1 review
0 helpful votes
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Twenty years and counting...
November 12, 2023

I have been using jalbum for many years to make slide shows of my travels, it's ease of use and ability to modify to suite my needs is unapparelled

Date of experience: November 11, 2023
David E. — jAlbum Rep
over a year old

We're blushing here:-). Thank you Joel!

Alabama
1 review
0 helpful votes
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Mature product that works well
November 11, 2023

JAlbum provides me a platform for presenting my photographic work in a format with a professional appearance. The ability to select skins independent of the content lets me quickly identify the best presentation for a given album. The user interface is intuitive, and, because it is a mature software product, it functions smoothly without surprises. Very satisfied.

Date of experience: November 11, 2023
David E. — jAlbum Rep
over a year old

Thank you Steve! We're glad that you took the time to write this review and also that you elaborated on why you like jAlbum.

Georgia
1 review
0 helpful votes
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JAlbum Review
November 9, 2023

Meets my needs and requirements for creating web based photo galleries

Date of experience: November 9, 2023
David E. — jAlbum Rep
over a year old

We're happy to hear that. Thank you Michael!

California
1 review
0 helpful votes
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Very good service
October 28, 2023

I always get a timely reply to any concerns I have.
In this case, questions on renewal.
Thank you guys.

Date of experience: October 28, 2023
David E. — jAlbum Rep
over a year old

You're welcome, and thanks for taking the time to write a review!

New York
1 review
0 helpful votes
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Only that the uploading of new materials has resulted in a hiccup on multiple occasions, which then took HOURS to rebuild all my 12,000 images instead of just the 100 I updated. That's right.

I just let it do it's thing and then all is well. Just my experience. Not all the time either. Go figure.

David and others have tried their best to help me. Something glitchy.

Date of experience: October 22, 2023
David E. — jAlbum Rep
over a year old

Thanks for sharing Jim. If we can find any pattern in that experience, then we'll likely be able to resolve it once and for all. So far it remains a mystery.

Kansas
1 review
0 helpful votes
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Renewing jalbum.
October 29, 2023

Very frustrating no serious support. Difficult sign up finally worked it out myself. I album excuse no help on line. The program is very good once you learn the basics.

Date of experience: October 21, 2023
David E. — jAlbum Rep
over a year old

Hi Gordon. Really sorry you feel that way. We're actually known for top class support. Please contact us at [email protected] and explain why you had difficulties signing up. Apart from our email support, we and other jAlbum users also support each other at our forum at https://jalbum.net/forum

Missouri
1 review
0 helpful votes
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The Frog
October 12, 2023

I have been using jAlbum for 23 years. I like the way I am able to create one-of-a-kind albums, as well as organizing my photographs within the album. I am very pleased with jAlbum and will continue to use the product, as well as recommend the product to others.

Date of experience: October 12, 2023
David E. — jAlbum Rep
over a year old

Thank you Rene! You spreading the word on jAlbum means a lot to us.

Florida
1 review
0 helpful votes
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The perfect web album
October 6, 2023

Jalbum works seamlessly with your domain and web server. This tool makes making web albums easy. Perfect way to organize and share your year's worth of pics! Endless options so you can display your pics the way you want to!

Date of experience: October 6, 2023
David E. — jAlbum Rep
over a year old

Well put Lance. Thank you for taking the time to write this review!

North Carolina
1 review
0 helpful votes
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Quality/Setvice I've grown to expect.
September 28, 2023

Relying on it for some years now. To create excellent albums

Date of experience: September 28, 2023
David E. — jAlbum Rep
over a year old

Thank you Roy!

Massachusetts
1 review
0 helpful votes
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Flawless
September 6, 2023

A pleasure to work with. A simple purchase and set up process.

Date of experience: September 6, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that. Thank you Brian!

Vermont
1 review
0 helpful votes
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Help was helpful
August 24, 2023

I wanted to get access to an album my sister created before she died. Her subscription had expired. I emailed for help, got an answer quickly and the solution was clearly explained.

Date of experience: August 24, 2023
David E. — jAlbum Rep
over a year old

I'm glad we could help out and I'm sorry for your loss. Thanks for writing this review

California
1 review
0 helpful votes
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Awesome!
August 20, 2023

The software is pretty straight-forward and easy to use. There is a learning curve, but it was quite easy. The staff helps out tremendously when I need help.

Date of experience: August 20, 2023
David E. — jAlbum Rep
over a year old

Thanks Scott! We're glad you contacted us for help.

Massachusetts
1 review
0 helpful votes
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5 Star Product
July 29, 2023

I like the way you just import pictures in JAlbum and it creates a superior photo album which you can tweak and design for your personal taste.

Date of experience: July 29, 2023
David E. — jAlbum Rep
over a year old

Thanks for pointing out just how flexible jAlbum is!

Maryland
1 review
0 helpful votes
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I've been using various versions of this software for more than a decade. I also use their web hosting service. The software provides a wonderful variety of function, although it can take a while to learn how to exploit it all. That leads to the second point. The customer service is superb--whether to help solve a problem or explain how to accomplish something. I know of *no* other photo album software that can match this one--in either function or service.

Date of experience: July 29, 2023
David E. — jAlbum Rep
over a year old

Thank you for sharing your positive experience with us. Hoping to have you around for at least another decade:-)

Illinois
1 review
0 helpful votes
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Nothing Else Like It
July 23, 2023

I have never found another application that is more suited to publishing your photos for the web. Easy and intuitive to use. Provides the freedom to change styles to suit your needs or design your own.

Date of experience: July 23, 2023
David E. — jAlbum Rep
over a year old

Blushing here:-). Thank you Dennis!

Arizona
1 review
0 helpful votes
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Fantastic!
July 23, 2023

Starting my 2nd year using jAlbum and didn't hesitate to purchase another year's upgrades and support. Bit of a learning curve, but once I got over that, creating, modifying and updating my albums is a piece of cake. The software I *was* using literally took hours to do updates and sometimes days to create new albums. With jAlbum, updates and changes take minutes and even a brand new, multi-hundred image album, with captions, can be done in a couple hours or less.

Excellent bang for the buck!

Date of experience: July 23, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that. Thank you for taking time to write this review Kevin!