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IziDresses

1.9

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IziDresses Reviews Summary

IziDresses has a rating of 1.9 stars from 531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 242nd among Wedding Dresses sites.

service
51
value
53
shipping
53
returns
47
quality
50

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Illinois
1 review
13 helpful votes
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TERRIBLE
March 19, 2015

This company is now called wishpromdress.com. Don't order anything from them. It is a scam. The dresses don't look anything like the pictures and you will never see a refund. It's a shame there are companies like this (China) that try to ruin your wedding day.

Date of experience: March 19, 2015
Ireland
1 review
6 helpful votes
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Avoid
March 17, 2015

The dress i paid for was very nearly 200eur. When it arrived it was the wrong colour, size and looked very cheap. I checked the returns policy and I have to now pay then 50% of the cost to return it. Not good. Their live chat does not work, they dont reply to emails or phone calls. Worst ever. Avoid

Date of experience: March 17, 2015
Maryland
1 review
10 helpful votes
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This company's return policy is ridiculous. We complained about a zipper not working, they told us to put a lubricant on it.

DO NOT DO BUSINESS WITH THESE THIEVES.

Date of experience: March 16, 2015
Ohio
1 review
4 helpful votes
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Horrible Experience!
March 14, 2015

I ordered a dress for my daughter's wedding in a light plum color! Not only did the dress look nothing like the picture but it came bright bubblegum pink! They offered me $10 compensation! I had to ship the dress back in 3 days from the delivery date according to their policy. The dress cost $65 to mail it back to Singapore! Totally disgusted and disappointed! I will tell everyone I know not to ever order from this company

Date of experience: March 13, 2015
Georgia
3 reviews
25 helpful votes
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Don't buy and don't believe what they say. They lie and lie. Sizes are smaller than the USA sizes and they don't reimburse your money. If you return the dress is more costly than the dress and there's no guarantee that you are going to receive your reimbursement. I'm still waiting for a reimbursement of $230.00, since Feb 2015. They said that they sent the reimbursement through Paypal and Paypal confirmed time by time that there are no reimbursement on my account. Please don't buy from China.

Date of experience: March 8, 2015
Washington
3 reviews
14 helpful votes
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Rip off
March 2, 2015

Dont order. Dress wont arrive on time, they call it "tailoring" which is another word for "making the dress" even if you pay for Fedex. Dress was 2 sizes smaller, I ordered 1 size larger. Cant return it, because it will cost more. Buy local, never again!

Date of experience: March 2, 2015
Minnesota
1 review
8 helpful votes
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Smells Terrible
February 26, 2015

Do not buy from this site, the product arrived, I was out of town, didn't know I had to notify customer service within 24 hours to let them know I did not want the dress, it is ugly, hate the material, and the smell, really turns me off. Smells like it has been left in moth balls for years. UGLY, UGLY, UGLY. It was not a custom order, you still cannot get your money back.

Date of experience: February 25, 2015
Australia
1 review
13 helpful votes
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I purchased a dress from this site for my year eleven debutante ball. It was around $105 overall (AUD), which is very difficult to find in formal dresses, so we figured we'd try it out. The dress pictured online was red, taffeta and had beads on it. They got the red right and the material, although not taffeta, looked close enough. The details on the bodice were not as nice as we thought it would be, which was disappointing. The straps were also a little loose, although (thankfully, as the dress was really fitted) the rest of it fit fine. If it weren't for my mum being a prolific sewer, we wouldn't have been able to adjust the straps and we wouldn't have been able to add beads to make it look nicer. It was also very awkward to walk in (being fitted even around the legs) and even more awkward to dance in. I also could not pull the skirt above my waist, so had to get out of it to go to the toilet. Despite these shortcomings though, I was still happy with the dress and had an amazing night. I received many compliments, which was something I'd never had before. If you want to purchase a dress from here, definitely proceed with caution. Judging from the rest of the reviews on this site, I was one of the best off customers. I certainly wouldn't order from here for a wedding dress (unless you're not the bride), but it could be worth the risk for a reasonably priced formal dress, depending on what design you choose.

I have added a photo of me in the dress I ordered (more beads were added to it). I could not find the original version on it on their website to compare.

Date of experience: February 25, 2015
Canada
1 review
10 helpful votes
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Disappointed
February 24, 2015

I bought my wedding dress from this site not even a month ago and I wish I didn't.
The dress was able to match my size requirements but is not centred and seems tilted to the right when I tried it on, as well as there are small details that don't match the picture of the dress in regards to the rouging and bling on the lace
I could not be more disappointed. And now that I am trying to return the dress no one has answered my calls or emails.
At this point I am thinking about throwing it out or giving it up for donation!

Date of experience: February 24, 2015
New Zealand
1 review
7 helpful votes
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Absolutely the worst dress imaginable. In order to salvage the dress, I will be spending over $100 for alterations since there isn't time for new dresses for a wedding. My dress was 4 sizes too big even though I custom ordered the dress tailored for me. In addition to the sizing, the dress is crooked, the chiffon has a pick in the front, the lace is frayed, the zipper doesn't work, the dress smells awful and the lace is a different color blue than the dress. I wish I would have discovered these reviews sooner. Please don't become another victim.

Date of experience: February 19, 2015
New Zealand
1 review
13 helpful votes
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I bought 1 wedding dress and 2 mother of bride dresses. The sleeves on the wedding dress are too tight for your arm to go in and the lace is very poor quality and scratchy. The Mother of Bride dress's are nothing like the picture and I guess after reading your reviews I would have known better... I should have thought to do this first... how stupid of me!

Date of experience: February 18, 2015
Alabama
2 reviews
8 helpful votes
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IZIdresses
February 18, 2015

They are scam artisit. I ordered a dress back in January for March, received in February. The quality and craftsmanship is very poor. The return policy is a bunch of crap. Do not buy from this place.

Date of experience: February 18, 2015
Virginia
1 review
10 helpful votes
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So disappointed
February 18, 2015

Five of us ordered dresses from this company for our 50th chorus anniversary they all were the wrong size we have called you can't understand what they are talking about the paper work says you can't return it for wrong size. An if you get anything it will be only half of the $160.00. Do not order from this company it is so heart breaking to be disappointed.

Date of experience: February 17, 2015
Indiana
1 review
6 helpful votes
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Stay away
February 17, 2015

They send it in a package with wrong address and the dress sizes are wrong I ended up paying 200.00 for the ship address was wrong and they gave me back which I haven't Recivied yet 47.70 if you want a dress buy in usa

Date of experience: February 17, 2015
New York
1 review
9 helpful votes
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STAY AWAY FROM IZIDRESSES
February 15, 2015

STAY AWAY FROM IZIDRESSES. I ORDERED A SIZE 8 DRESS & RECEIVED A SIZE 4. WHEN I RECEIVED THE DRESS I CONTACTED IZZIDRESSES THE SAME DAY TO LET THEM KNOW THEY SENT THE WRONG SIZE. THEY TOLD ME AT FIRST THEY SENT A SIZE 8 & THEY WERE GOING TO DO NOTHING,. I IMMEDIATELY CALLED MY CREDIT CARD COMPANY TO HAVE THE CHARGE REMOVED. THEN I SENT THE MEASUREMENTS OF THE DRESS, A 31/32(SIZE 4} & MY MEASUREMENTS A 36/37(SIZE 8). IZZIDRESSES TOLD ME TO SELL THE DRESS TO SOMEONE ELSE. I AM NOT IN THE DRESS BUSINESS. I JUST WANTED A SIZE 8 DRESS FOR MY SONS WEDDING. I TOOK THE DRESS TO UPS TO RETURN IT & THE COST IS $130.00. I THEN CONTACTED IZZIDRESSES TO SEND ME A RETURN LABEL BUT THEY WANT ME TO SEND IT THROUGH THE US POST OFFICE WITH NO TRACKING NUMBER AT A COST OF $40.00. THEY ARE TELLING ME THEY HAVE NO SHIPPING LABELS TO SEND ME BUT THEY WILL REFUND ME THE POSTAGE. DO NOT DO BUSINESS WITH IZZYDRESSES. THEY DO NOT TAKE RESPONSIBILITY FOR THEIR MISTAKES. THE DRESSES COME FROM CHINA.

Date of experience: February 15, 2015
Wisconsin
3 reviews
8 helpful votes
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Do not mess with these people. I ordered a dress for a church function, i did the custom made to my measurement. A nite mare the dress was way to big. The dress had a LOUD FOUL ODER LIKE ROTTEN FISH. The dress arrived 5 day before the function. I had to take the dress to a tailor who confirmed that my measurement where accurate, and that who ever did the work on the dress that their work was poor. And i had to have the dress dry cleaned. Never ever will I buy from them again.

Date of experience: February 10, 2015
California
1 review
1 helpful vote
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I am very surprise at the reviews. Ordered my dress received within 3 weeks and it was beautiful. I went to a bridal shop and was properly measured and have no complaints.

Date of experience: February 9, 2015
Texas
3 reviews
4 helpful votes
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I am just now reading all these statements from people very unhappy about their orders! I also, have been trying to reach this company about a dress I recently ordered for my daughters wedding. No one responds to my emails or phones. I'm calling my bank tomorrow to file a complaint. Thank goodness I've not received my dress, yet. I hope I can get this handled soon. I also hope someone puts this company out of busniess, please don't order anything from them.

Date of experience: February 8, 2015
Minnesota
2 reviews
5 helpful votes
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I wouldn't even give this company 1 star! They are the most fraudulent site out there. They charged my mother $300 to purchase a wedding dress for my wedding and my sisters wedding. Mind you, mine is only 3 weeks away. My sister is over 6 months away. They came back hacked up with scissors, over 8" too short and the stitching wasn't even executed right. The dress was falling apart from every direction just by grabbing it out of the bag. They will charge you 1/2 of your refund just for a "restocking" fee, plus you have to pay for shipping back to China... I really wish I could post a picture of how atrocious these dresses look. If I don't have all of my money back, I am suing for fraud!

Date of experience: February 6, 2015
California
1 review
5 helpful votes
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I bought a dress for my mother for my brother's wedding. I will give it to them that the shipping was on time, but the dress itself was horrid. The belt around the waist at the seams didn't line up. (One side of the seam was higher than the other) From the knee down, the seam was sewed curving making the dress lopsided. I read their return policy and asked for assistance via email and they completely rejected my money back. I would highly recommend avoiding this website unless you like throwing your money away.

Date of experience: February 3, 2015