IRS.govReviews 287

Now there's a letter being mailed out that you need to verify your identity to receive your refund, even though it's already been over held due to the covid. If you don't respond by internet or by phone within 30 days, you won't get your refund. GET THIS! You can't register online"Information doesn't match. Try again in 24 hours" AND you can't speak to an agent. "ue to call volume, try again tomorrow". HA! THEY'RE TRYING TO STEAL PEOPLE'S REFUNDS THIS YEAR!

IRS is a FKING SCAM! How people don't even notice this is beyond me! They force you to pay hundreds of thousands, if not MILLIONS in taxes, NEVER contribute back and just STEAL STEAL STEAL all your own hard-earned money! WHY this agency never had its facilities burnt down by protesters is BEYOND ME. This agency STEALS YOUR MONEY and uses it to pay for "social services" overseas in ISRAEL. WTF does that country have ANYTHING to do with American taxpayers? NOTHING! This is how America is getting bankrupt and millions are growing into homelessness each and every day. The average person works 3 fking jobs overtime and can't even afford to pay rent because of the amount of taxes taken away from them! My father just got denied Social Security benefits after contributing over $400,000 in taxes alone from his 35+ years working here. He is a disabled man who worked all his life. HOW TF is Social Security going to deny him his entitled benefits after the IRS STOLE ALL HIS MONEY? THIS FACILITY IRS IS A FKING S. C. A.M. IRS NEEDS TO BE BURNED TO THE FKING GROUND. PROTESTERS BETTER FCK THIS AGENCY UP!

You would think your government would make sure your ok in such a pandemic were in now. I get it there busy, but they just hired a bunch of ppl just to give you the run around as they been doing. I been filed my taxes since February but still have yet to receive my taxes and my stimulus check and each time I try to call it's either I get transferred and it's silent the whole time even when I say hello no one answer and then after 30 min of being on the phone in silence for 20 min they hang up. When you get transferred if you call the stimulus impact line they're of no help and they transfer you to dale as hear and once again no one answers but the call disconnected. Come on America you wanna be great again but u can't even do this right smh this is America for you, if you not in government you gonna just get the run around bout your own $#*! makes no sense.

The automated system that they have set up isn't user friendly, it's slow and outdated. It's extremely difficult to get a representative on the line. Even after you listen thru all the options they never give you the option to speak with a live representative. If the system can't recognize what you are trying to do it hangs up on you rather than giving you a solution or a recommendation to your problem. Option one is to check your status or if you have a question of your status but in reality it does answer any questions and they don't give you the option to speak with a rep to answer your questions. IT JUST ENDS THE CALL WITH OUT A SOLUTION.

First off can we please defund the IRS. During COVID 19 while so many IRS Federal Government workers get to sit on their lazy assess at home and work, we see that they can't even do their jobs there. Most are on little zoom meetings or outside mowing their yards while people like me who need answers as to why I now need to provide a 6 digit number to file my taxes but never needed an IP PIN before nor have I ever been contacted of anything fraudulent happening to my account until this year. I wonder how many IRS workers go through this? You cannot get anyone on the phone cause they are all at home playing with their children outside while I spent 6 hours today trying to figure out what I need to do in a state that isn't supported for getting an IP PIN so here I sit with this error on my taxes and no way to fix it! I wonder if it's because of the election, or COVID 19, or just government workers spoiled by the system that they can't simply do their jobs! I'm going with the later. Shut the whole damn government down and start over. Fire everyone at the IRS and hire people who give a damn about their job not just their 6 digit paychecks.

I have gone to every area of the IRS website for help in obtaining my tax refund, which I mailed on March 25. The "Check my refund status" on the site tells me that they cannot provide any information about my refund. I have tried to call NUMEROUS phone numbers but cannot get away from automated systems and talk to a living person. I am extremely frustrated! If I file my taxes late and owe the IRS money, I get penalized for being late. It should work the same way for taxpayers that are owed money from the IRS.

This experience was the saddest. Ive gone through heartbreak, depression and anxiety, but whoevers name stars with M and ID goes along the numbers of 100 36 something 874, June 18th around 1:30 PM is the problem with the universe. Thats how you know how the call is going to go-- by how fast and inaudible the person says their name and ID. They are terrible at their job if you have to ask for it again.

When we ask questions for guidance, someone has to go out of their way to find an answer. At this point, if I hear "I dont know" I would be so embarrassed. I also work at a contact center. I know how it goes. I know customers are tough. But there is this thing called a work/life balance. If the IRS is not providing that mentality with their workers, then why are we trusting them with this inevitable process? People who help people do not work here. People who have hearts do not work here. People who have the time and patience, do not work here. I am so embarrassed I share the world with these individuals. Finally get someone after 10 min, he doesnt know the answer to my simple questions and transfers me--, the next just hangs up on me. Absolutely repulsive and just-- so discouraging. WOW IRS, WOW. I truly shouldnt expect this. I should not feel this way by the IRS. We are just trying to live just like you. WOW.

NOT ONLY THAT. Im really glad you guys know your language, but most do not. I work at a FI I dont go yelling out the abbreviations of the systems we use to explain to members what I did to better their day. Who are you people? Where are you people? What do you do all day?!

I filed my dead mother's taxes for 2019 and made the mistake of leaving her address as the mailing address. Her house had been sold so her tax return was sent back to the IRS as undeliverable. When I realized my mistake, I checked the status of the refund through the IRS website. It gave me specific instructions on how to get the mailing address changed. Call a number, give the representative the reference number displayed on the screen, and have the taxpayer's SSN ready and all the tax return information.
I waited for 45 minutes and finally got someone on the phone. They did absolutely nothing to help. When I mentioned the status screen from irs.gov and that it gave me a reference number, he acted like he had never heard of such a thing and never even asked me to repeat it to him. I had previously entered my mother's information into to the phone before I got through to an agent and of course, I had to give all that to him again.
He asked for my name. I told him my name and that I was her son and the one who filed her taxes and I simply needed to change where her refund is mailed. I explained she was deceased, which it will clearly show on her return. All he told me was that I wasn't authorized on the account. I asked who needed to call and he said he couldn't tell me because I wasn't authorized on the account. That is all he offered.
So, I guess the IRS is running a scam where if you file taxes for a dead relative and the check is mailed back for whatever reason, they will keep the tax return.
- It is obvious, by the fact the return was mailed back, the return needs to go to a different address.
- The check will be made out to my mother, so all we can do is deposit it into her estate account.
- So to just keep the check and refuse to send it to the correct address is ridiculous and criminal.
- The status screen at irs.gov said absolutely nothing about an "account" or having to be authorized on it.
Only options are to write a letter and hope they respond or sit on the phone for another 45 minutes and demand a supervisor. This is not what paying taxes should be like. It's a childish nightmare every year having to deal with this worthless organization.

I called about my Stimulus check tonight, I talked to one man for an hour. He told me that he could not hear me on my phone. My phone is fine. It is new, and I have no problems with any other businesses. He said, 'Do you have me on speaker phone". Haha. I did not. So then he connects me to the IRS, I wait for 2 hours for her to say I cannot hear you, 'You must have me on speaker phone'. I said I Have been waiting for 3 hours to talk to someone. She said I cannot hear you, and you will have to call back. Rude customer service, and don't waste your time with them. I think they need more educated individuals working for the IRS in customer service. Just my feeling. What a farce. Customer service for what. To hang up on people.

I have tried to call IRS and no one answers the phone. I keep getting recordings. Even if staff members are working from home, they could have a phone set up to take calls and a computer to access IRS records. My husband received his economic stimulus payment and I have not received my payment. I am eligible to receive it The Get My Payment site is worthless. We file our taxes together and have the same bank accounts. This should not be difficult. I am not sure how you can make this type of error.

I have been trying to get information about the stimulus payment and you can not real a live person by phone i'd just to say this very inconsiderate and very unprofessional of them and the website is not working right first i got payment status not available now it say's we are unable to provide you with status of your payment or perform the action requested because the tax information you entered does not match our records or have already accessed the system maxiumum number of times per day come on irs step it up we need live phone assistance this is very poor class less and extremely unprofessional of you guys i know you can do better

THEY HAVE NO PROBLEM HUNTING PEOPLE DOWN AND RUINING THEIR LIVES WHEN THE GOVERNMENT THINKS (YES, THINKS) YOU OWE THEM MONEY BUT WHEN THEY OWE YOU THERE IS LITTLE RECOURSE AND THEY ARE NOT PUNISHED AND YOU GET NO INTEREST FOR HAVING TO WAIT... DO YOU DOUBT THIS? LOOK AT WHAT IS HAPPENING TO STIMULUS AND ALL THOSE NOT RECEIVING FOR ELIGIBLE CHILDREN! WHAT DO THEY SAY? "YES, WE OWE YOU AND MAY PAY YOU NEXT YEAR"! OK... YOU OWE ME ABOUT 8% INTEREST WHEN YOU CUT THE CHECK. DO WE NEED THE IRS? NO. DO WE EVEN LIKE OR TRUST THEM? NO. STAND UP FOR AMERICA AND AMERICANS!

All these news post about releasing stimulus checks and I am social security disability with direst deposit and never got my check when I barely make it month to month with house payment utilities and insurance and food. There is no one to call or email it's just plain ridiculous the lack of trust And lack of honesty the government is giving people. Next is going to the papers and news media to call out the irs on their dishonesty. People like us are barely surviving and you wanna give false hope to everyone.

Dad's get there 1200 taken and the mom gets thousands of dollars and the dad can't work and you take the only money to live! This is wrong! I pay ever month and I still get my cash taken? This is messed up! Everyone should get the money to live. Not just mom's that are with someone else and they get 1200 from me the other dad's and that's crazy one person gets 5-10 grand and the dad gets jail and can't live. Can us as father's get some help!? I can't even afford my rent and will be on the street!? This is a mad injustice!