I filled out my forms and saw that I owed money but that didn't make sense (I checked all of my forms and knew I should've gotten a refund). When I called to see if I filled something out wrong, the very rude lady on the other end cut me off mid-question and told me that I was wrong (without even taking my name or other info) and proceeded to tell me to go check the withholding calculator and when I "realized that I was wrong, instead of calling back, I should just pay the sum without complaint like a decent citizen". Mind you, I did not feel like I was doing anything wrong by double checking. It was a very large due balance when I'm in the bottom tax bracket and I'd already paid almost two grand in taxes that year off my paychecks, not including any medical taxes or anything like that. Well, I checked the calculator and it said they owed ME a few hundred dollars. When I tried to call back and ask them again just to confirm why I was getting two different balances, the person who answered just laughed and said I needed to figure it out on my own or just pay it and cut my losses and hung up the phone on me. So I took the loss and paid it because I can't afford to open a lawsuit on the government, but I really don't recommend the IRS at all. Don't bother even trying to call. TaxAct is free if you need to live in the USA and won't laugh at you when you have questions. #NotMYPresident more like #ThrowAwayTheSystemAndStartOver. We'd probably be better off honestly.