IRS.gov

I sent the IRS $1300.00 in 2022 and when l had my taxes filed in 2023and 2024 they started sending me notifications where l still owed them almost $2800.00 so l don't know how they came up with that but l went ahead and paid them off but in 2023 l was having a extra $10.00 coming out to avoid this situation again and guess what? It happened again and l do not feel like l owed them anymore money after 2022 but l paid them again so they would leave me alone but NEVER figured out when l paid in 2022 where they came up with 2 years later $2800? I felt l owed them NOTHING...l would not give them even one star if l didn't have to because l felt like l was ripped off and they were threatening me but l would like to know how l paid $1300.00 in 2922 and by 2023 l owed the IRS almost $2800.00 but got a little money for for 2024?!? Someone tell me the answer to this

One fateful day on December of 2023, I received a sudden letter from the IRS: they demanded that I fork up documents from 2020, because they are too stupid to figure out what to do with the almost $400.00 that I allegedly overpaid. I responded to the IRS by phone, stating that I have been using Urban Upbound as my tax preparer for many years, including 2020; and that they are affiliated with and certified by the IRS. I was then promised a refund for that amount and was told to expect a check within 4-6 weeks. After 8 weeks of no check arriving in the mail, I decided to call the IRS in February to find out the status of the check. After an hour of waiting, an agent responded to me with the question: what check? I told them about the incident in December and they suddenly remembered everything and promised to send the check within another 4-6 weeks. Guess what: when I called them both: in April and June, they denied the existence of any check until I reminded them over and over again about December. I spent 7 months trying to get these idiots to send me a check that they wanted to send to me in the first place; talking to them about it was like talking to an Alzheimer patient. Finally, when I called in July, they recognized who I was and stated that the check has finally been shipped and that I should inquire with USPS about it's location. Overjoyed, I called the USPS and they told me that they had to send the check back to the IRS; apparently, even after 7 months, the IRS "forgot" to write in my apartment on the envelope. At this point I became sick and tired of these games, so I called the IRS and told them they could stick this check where the sun don't shine. I was finally at peace, no amount of money is worth dealing with this magnitude of incompetence. Then all of a sudden, in September, I receive a large packet from the Department of the Treasury. Once again, my misplaced optimism made me think that this was the money at long last, and that they have cut through the red tape that keeps the IRS alive to renew my hope in the dreaded US bureaucracy. Unfortunately, the packet contained a copy of a check cashed by someone I don't know (the person who signed the check, did not attempt to hide her name from her crime), and a large application to contest the obvious fraud: apparently sent by them to mock me. I immediately called both the IRS and even the Tax Advocate Services. The IRS hanged up on me and TAS agreed to give me an advocate in 3 or so weeks, and even this required much convincing. So now, I am stuck cleaning up the IRS' mess, filing out paperwork, and waiting yet another month for something to be done. At least the IRS sent my money to some deadbeat lowlife rather than a terrorist organization, but at this point nothing will surprise me.

The a****** I talked To at the I, R, s, why is it? They all have to be such a freakin c********* The? The bottom line is, does everybody that works for the irs all just d********. It would be nice if you could just have a conversation with those people and discuss your issue without them analyzing you or thinking you're some kind of crook. Best regards if Trump is in office. He does away with the internal revenue will be the best day of our life. And I hope it's the worst day of yours. Cause now you're NOW unemployed.

Was attended by Sr. Figueroa #*******350 hopefully he can go back to training. He has no empathy with IRS costumer service he has an F+

I had to wait on hold for a very long time BUT I'm so thankful for Mrs. Kilbore (badge number *******245). She was amazing and helped me with my issue! She was so kind, very patient and explained everything to me. She absolutely deserves a raise!

So why when you owe the IRS they're quick to come for ya but when you try and call in for questions no one answer you're on hold for long periods of time until the phone disconnect, or even after waiting you still get transferred to the wrong department and that's another long wait or the recording says due to high volume... Chile please y'all suck on customer service period. I've been trying to get through since 8:30 this morning still can't get through 05/02/24 but y'all quick to penalized well answer your phone's PLEASE!

I have been waiting on my tax refund they sent me on the IRS2GO app a Tax Topic 152 and then there wanting more information on what you have everything sent to you and these work from home survey jobs 2 of those companies I have not filed it out yet there ripping people off out of there earnings I want the IRS to see my review I did have stuff to update with you everything is correct on the tax papers and the form 8822 was mailed also since I am divorced and everything is correct with the SSA as well but the estimated dates and your sending out a letter and me waiting 2-3 weeks is ridiculous can't get threw on hold forever you need to have an email address to be able to send things to you also the wait holds is too long. After I get done those places of employment will be required to start doing W-2's they had me fill out a W9 and they was not suppose to do that I did speak with the IRS over a week ago and the reason why from one of the support people from Survey Junkie said they had me do that and stopping me from doing surveys and they can not do that or I will contact the local unemployment office and also the US DOL and let them be aware of this in order for me to take them I had to fill that out they are committing tax fraud yes they are there points there saying people are making is earnings not points like there telling everyone they done said I only made 104.61 for the year and that's not right either they went and added last year's earnings onto this year and you can't do that. Go look at there reviews and Crowtap's too they are owned by Disqo Inc and Suzy Inc the members are getting ripped off out of there earnings but back to this hold up for what reason to keep from getting there refunds no you all got everyone on hold and that needs to be changed. I done contacted USA.GOV on you people and the staff told me the stuff I gave out was incorrect on an address where I use to live and it was correct she needs to fired from there. This is the first time for me in a long time to file my taxes I like to get my refund I got rent and bills and stuff to pay I haven't got that refund on your estimated due date I am filing a complaint against your office this is ridiculous.

I did my taxes jan29 and waited then received a letter to verify my id did that its been monthes why have my taxes not been processed yet

My daughter did our taxes this year like always, after h&R block took our money the IRS rejected it. Saying there was a possible identity theft red flag or something. We had to send in documents. Which at this point we've done multiple times. Always telling us that they get back with us in 2 to 3 days, but it's always 2 to 3 weeks. We have sent documents numerous times supposedly all we need is a video chat. Which has proved to be difficult if not impossible. My original rating somehow got deleted and I had to start over, so I'm not thrilled and I'm sure I'm leaving things out. I could not be any more disappointed with how difficult a process this has been to prove that he is who he says he is. A video chat would take 2 to 5 minutes. And this has been weeks of stress. I have frequently spoke to people for hours at a time who direct me to someone else. All to no avail. This has been a trying year anyway with me fighting cancer and almost losing my life. This money is badly needed. H&R block said they could help for 3 to $400 when we have gave them I think $79 online already. I'm beginning to think there's no resolution to this and no help to be found

The IRS and tax advocates are a complete joke. Still waiting on my refund from 2022 with no explanation.

I understand why IRS would use a 3rd party to process, file taxes and etc! Here I am trying to log-in but it has my old email address of which I'm trying to change. It doesn't give you an option to only text you the code, it also is asking for the code from my old email address too.
I'm having so issues with this site not able to find anything, have to go through 1000 steps just retrieve some IMPORTANT INFORMATION FROM MY ACCOUNT!
The IRS needs a better solution on finding documents like, AGI and etc on there site. Not from a 3rd party site!

You can never get a live agent. And when you finally get through, they pretend like they cannot hear you. This agency is pitiful, sad, awful, and has lazy and rude workers! Shameful! Pitiful!

For the first time I was audited for my taxes in which I already paid my fair share of taxes. They sent me a large bill and said that If I don't pay it in full now, that I will be responsible for more interest to be owed on it.
The tax representative with the IRS said that I could pay it now and dispute it immediately after payment to get my money reimburse back to me.

As a trusting American, I paid the proposed bill and sent in a dispute request 4 times over the last 6 months. They never responded now that they have my money.
The IRS scammed me! This is my country too and I feel let down by government after years of paying my taxes.

They don't answer be two hours on phone they just don't and when do they don't keep their word as we call you back and God thank God for chair still waiting stuff they said few months close to taxes again and nothing smh but God for bit you don't file they want to penalized you for all but they can screw you and be good with it because again call they wont freaking answer I swear they rip people off and get away with but again if you do can face jail time this word is something else now days is more of a damn joke

What a joke of a government body. Do you need to talk to an IRS agent? Be prepared to wait over an hour to talk to an agent that will just waste your time.