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ipsy

1.5

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ipsy Reviews Summary

ipsy has a rating of 1.5 stars from 804 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ipsy most frequently mention customer service, glam bag and credit card. ipsy ranks 102nd among Subscription Shopping sites.

service
231
value
229
shipping
227
returns
167
quality
215
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New York
21 reviews
125 helpful votes
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Love tipsy!
February 18, 2014

Love tipsy! It's like getting a present in the mail each month. You never know what to expect, but let me tell you - they include some amazing products! The items are typically a little larger than travel size, but since you get stuff each month, your beauty supplies are seemingly endless! Can't wait for March's bag with Spring goodies! :)

Date of experience: February 18, 2014
New York
109 reviews
1121 helpful votes
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This is another case where reviewing the site/services vs. products being sold has some discrepancy. Ispy is one of those monthly subscription services (now they have them for dogs, niche perfumes, natural eating, whatever!) for beauty products. It's $10/month including shipping although you can purchase the whole 12 months at a slightly reduced rate (note that I read they do not refund yearly subscriptions so be careful!). When you sign up, there is a wait list and you give them your CC info so that when a spot opens up they charge it and ship your ipsy bag right away. I waited about 1 1/2 months - so that wait list is legit. Based on a quiz you take, they pick 4-5 items to put in a plastic small cosmetic bag (ranging from make up, hair and face products). You can review a product that was picked for you if you really don't like it - I'm not sure if that influences future picks because I've gotten bags where I didn't want half of the products. Note too that some of the products may contain parabens, BHA, or other questionable ingredients (depending on the brand). All in all, it's really not bad for $10 - just beware the useless face wipes!

Date of experience: January 17, 2014
Pennsylvania
2 reviews
4 helpful votes
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Love ipsy!
January 15, 2014

Love ipsy! I think its the best beauty subscription out there. Great price and products!

Date of experience: January 15, 2014

From the business

ipsy co-founder Michelle Phan has captivated countless viewers around the world through her beauty video tutorials on YouTube. She envisioned a vibrant community where women could be inspired to express their unique beauty, and ipsy is that community!

“ipsy” comes from the Latin word ipse, meaning “sense of self.” By celebrating beauty of all forms in the world, ipsy provides a platform for anyone to express both their inner and outer radiance. With videos from ipsy's well-loved YouTube stylists, including co-founder Michelle Phan, as well as from a devoted and engaged user community, ipsy is changing the way women learn about and experience beauty looks.

When you become a member, you can learn new beauty tricks, participate along with your favorite ipsy stylists in monthly looks, and connect with other ipsters who inspire you.


ipsy.com
Founded in 2011
San Mateo, CA
+143
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