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ipsy has a rating of 1.5 stars from 804 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ipsy most frequently mention customer service, glam bag and credit card. ipsy ranks 102nd among Subscription Shopping sites.
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I had to wait a few months for my glam bag because I closed my FB account and could not post about Ipsy. So what. It's only $10.00. I do not see why everybody is complaining about having to wait a while. It would be different if you were paying $100 or more but people. These are samples! So any way, in June I received a sample of Nars photo primer, which I already use, but I was almost out so this was perfect! I would say I will get about 8 - 10 uses out of this bottle. I also received a coral nail polish mini, an eyeshadow stick, eyeliner, and a fabulous smelling body butter that I gave to my friend after she begged for it. I just got the July bag today. I was thrilled to receive a full on, full sized compact with 4 eyeshadows by Nicka K New York. It is very silky and the colors are plum, cream, beigy pink and a light apricot, which are all great. I was surprised to receive a tweezer from Crown Brush because that alone is probably over 10.00. I also got a full size Teez lipstick however the color was not for me but no worries. One of my friends will be happy to put it to good use. The other two items in my colorful little bag are a 1 oz tube of pur-lisse facial cleanser and a. 5 oz bottle of beachy salt spray for hair, by Coolway, for creating beachy waves. I have not tried the last two items. Overall, this is a very good deal and it's fun to find out what I'm getting each month. Plus the bags are designed different each month and are so cute! It was definately worth the wait.
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I tried Birchbox at first and really liked it. I put it on pause for a while. I just felt like I was getting more of the same. I tried Ipsy and it's very similar but more makeup products, which was a nice change for me at the time. I would suggest both equally, but if you want more makeup samples go with Ipsy.
I had to wait for a month for them to send my glam bag and who knows if it will ever come. The customer service doesn't wanna do anything about it. I haven't received no apology whatsoever. Very disappointed.
I love getting ipsy for only $10 a month. It helps me decide if I want to go out and buy it. If you complain about waiting on a waiting list then unsubscribe and shut up... Get over your self I love ipsy and will keep getting this monthly thanks ipsy for great products.
So I have yet to sign up for an ipsy bag which is why I came here to see the reviews. First of all let's think a little here people, you're paying $10 a month for a cute makeup bag and 4-5 items of makeup/ beauty products. At a store one of the items would easily be $10. Second you get what you pay for people! It's $10 so if you expect the people who work for ipsy and for the entire company to not have any problems concerning internet glitches and for them to go out of their way, you're just thinking unrealistically about this. Lastly, if they ask you to post something on social media to get off the waiting list why wouldn't you do it? You people really need to use your head, there's this thing called settings and all you have to do is change who can see certain posts. ITS THAT SIMPLE PEOPLE I PROMISE. So stop complaining about something that is literally $10 a month, you honestly have no room to complain
A friend if mine recommended this product to me so I decided to try it. Well attempt to anyways. Once making an account on the site and entering my credit card information they informed me that I was on a waiting list. The only way to get off this list is sending a Facebook message to 10 friends advertising the product, sharing it on your Facebook page, liking their page, ect. I decided to not do this and have still been on this "waiting list" for 2 months. Unless you're comfortable with spamming your friends on Facebook, its virtually impossible to start to recieve these bags.
I want to know why ipsy wont respond back when you send and email its really irritating. You barley get points and when you use them you get screwed on a product you cash your points in on
Oh my god. What a scam. Products are horrible, wait list?! Really?! Don't bother. They told me the wait list was a supply issue only problem is if I spammed my friends Facebook page I can magically come off of it? Um... SHADY
I have read a lot about the social media requirement before getting off the waitlist. I refused to subject my information and that of my friends to this service, so I emailed them and told them I didn't appreciate being "wait-listed" as a form of social media blackmail. They responded quickly, removed me from the waitlist promptly and I have been receiving an Ipsy bag for the past 5 months. I love it. I think for 10 bucks it is fun to get and the items are enough to decide if you like something or not. (in most cases.)
Give it a try...
I had subscribed to the Ipsy box for 4 months before I gave it up. That was 4 boxes of basically unrelated, unwanted products that did not fit my "Style profile" in the slightest. I mean really, did they even bother matching my profile to the products sent? I am tan with dark features and received a products that did not show up on my skin or made me look like a clown. There was one box that had practically all foil samples. Another bag was missing two items! Out of all the products I received, I only ended up liking 1 of items. I'm subscribed to Birchbox and the quality and relevancy of the products are so much better than what Ipsy has to offer. Oh, one more thing, even if you cancel and ask (repeatedly) to be removed from the waiting list, you will probably still get the e-mails. No, I am not interested in re-subscribing, leave me alone.
Everyone always finds SOMETHING to complain about. Ipsy sends you a bag of beauty products for 10 dollars... only 10 dollars a month. The bag, plus one item ALONE, is worth that 10 dollars. You fill out a survey and they build your bag based on what your answers are. You are encouraged to retake your survey as often as you like, so it will change things up and/or come closer to what you want every month. It's a fabulous club/deal for a small fee.
As far as social media is concerned, once you rate the items you have the CHOICE to post on social media. Doing so does increase your points received. I, personally, wait until I receive my items in the mail, THEN I rate them. I allow Ipsy to post on my social media page, but I immediately go to my social media page and change the setting of who can view each individual post to "only me." This enables me to receive the full amount of points available but not flood everyone else's news feed with my silly, personal opinions on these products. So many points accumulated result in your choice of extra items you can "buy" with those points.
There are also products available for purchase at a tremendous discount. Every Tuesday, Wednesday, and Thursday at 9 a.m. (pacific time), Ipsy posts these deals and it's a first come, first serve basis. If these products sell out, which often times they do very quickly, there is a link to that product on the manufacturers website which also, often times, gives you a discount, just not as good of a deal as the Ipsy offer.
Ipsy is a fabulous thing and I'm very happy with my decision to join.
I'm reading reviews of people who clearly are mis-informing individuals about the subscription. After hearing some of my friends subscribed and were getting some interesting products in their bags I thought I would give it a try. When i first went to register is put me on a wait list. It does take all your information and confirms you will never be charged until you're off the wait list and will receive your first bag. You can get off the wait list by sharing them on social media or by just "waiting." I chose to wait and about 2 months later I received an email confirmation i was off the wait list and would receive my first bag.
I have now been subscribed for 6 months with no issues. I have had a bag or a few items here or there that i didn't like but they're great for re-gifting, or trading with friends, family, or online. You really do get quite a bit of full size items from the subscription which makes the value of them excellent. I am subscribed to a few other beauty subscriptions and this one is still by far one of my favorites. I change my survey after every bag I receive to modify it to my liking, and I review every product I get. They seem to be bang on with my selection on products and I feel that people who complain they're not getting what they want is probably because they haven't filled out the survey correctly.
You really can't just pick one category because if they happen not to have any products in your one selection they're going to guess the next best thing. I always select more then one option so that if my first choice isn't a product available at least maybe my second or third would be given.
I recommend people to give a try - and not to listen to people's bitter and impatient remarks/reviews on this site. I don't understand why people are complaining about sharing on social media, no one is making you share it but then you have to wait it's part of the game. You can always go back on social media and remove it once you post any ways what's the big deal? I waited - good things are worth waiting for.
I have been receiving Ipsy Glam Bags for several months now and have been completely satisfied. I look forward to trying out new products and it's fun to get that pink package in the mail every month. Along with your subscription comes offers for great savings on beauty products, all at a deeply discounted price. All of the products total far more than the $10 you spend on the bag, usually $40 and up. If a product arrives damaged/broken, simply email customer service and they will send you a replacement product. Recently, I had a face lotion come open in my bag - thankfully it was double bagged - so I emailed Ipsy. They sent me a cleansing face foam that retails for $55! (3lab) It's easy to "earn" points to get free products also. If you are unhappy with the items you are receiving, simply change the information in your profile and Ipsy alters your bag to fit your requirements. Products are full size or slightly smaller. What you won't get is tiny samples like other subscription boxes out there. This is money well spent if you like makeup and hair/skin care products.
Okay so I still stand by my absolute hatred over this companies polices. So here are a few points of why this company can go to a really warm place in my opinion:
1. Not everyone has all the social media requirements they want in order to skip ahead.
2. Have you seen the annoying postings that are posted if/when you do post on your social media. I had literally ten people on my facebook simultaneously post about ipsy. I mailed one of my friends and she apologized because apparently this stupid system posted the same post several times. In a row.
3. Yes you can wait if you want but to be pushed back two plus months is stupid. No other subscription service I have ever subscribed to made me wait before.
4. I will NOT post on social media because I am not a free walking advertisement. Seriously read the damn posting they put up on your social media pages. It praises ipsy. I won't praise or advertise until I am actually receiving the product and loving it.
5. Lastly their customer service sucks. They are extremely quick to apologize out of their rear if you threaten to cancel. I got a lengthy apology from one of their reps really quickly approx 3hrs after tearing them a new one. Unfortunately she did want conformation on my canceling saying some stupid thing about me being on the next months list and if I wanted she would bill me for the next months bag instead. I responded back telling her I was set on canceling and her response was about 2-3 days later. Funny how quickly they realize they actually want your money when you threaten cancellation, then when they are sure you can't be brought back in they either won't respond or delay the heck out of their response.
*And the only good note is that they didn't charge me for any bags. I think they know I someone you don't screw around with.
Firstly let me state I typically like 3 out of 4 items in my bag. This month however I received an eye shadow that is the same color they've sent me the last 3 months (dislike), I received a blush that is way too bright for anyone to wear especially if your like me and have pale to fair skin it's terrible (dislike), the lip gloss I got was great but they also sent a tinted lip balm along with it which I have no use for either so I thought lol as it does not work as a lip balm but it did tame my fly aways when I was on the go! I sent them an e-mail in regards to the blush and it made me a little upset when one of things said in the e-mail was to re-take the quiz or make sure everything is exactly how I like to prevent mistakes. Of course I went ahead and seen what I marked on the quiz and I definitely stated I had pale skin and the blush/bronzer selection was not even selected, So my complaint here is can they please check our skin tones before sending out products or somehow have a return policy for this type of stuff! I hate being wasteful... Thank you for reading.
I started out with a subscription with Ipsy(myglam) in 2013 and it was fine for a about 10 months. After that, I decided to cancel the subscription and emailed them. They did not cancel it and kept sending packages and charging me, so I called them several times and they said they would cancel and they never did. FINALLY I called the credit card company and blocked their account. I am going to contact the BBB and report them.
Ipsy does not send requested shades or colors from individual profiles. I requested darker lipsticks and I keep getting these ugly shades of pale pink or orange light colors. I requested eyeliners and I keep getting face masks and lotions. You do not refer back to what your customers are asking for.
So, they send me an email, guess because I looked into them and have other subscription boxes. To skip their wait list. Ok, I took the bait and have them my credit card. And THEN they said on 4 easy steps I skip the wait list! Scammers! They want me to faacebook them sell out everyone on every social media. Too bad I was looking forward to see what they had! Now I am one kissed consumer who needs to cancel a credit card!
They are not what they advertise. First off, I signed up and was wait listed unless I spam my friends with their promos. I refuse to send spam so I emailed to cancel the subscription right away. I got a response that if I would just try it for one month, they'd take me off the wait list. I was supposed to get March's bag but did not. Got April's bag and I can't use anything that's in it. As much as they claim to be personalized, it's anything but. They know your eye color, hair color, skin tone, and what products you like... yet they send stuff that doesn't go with your coloring and skin tone, and products that you did not select in the registration process.
Big waste of money.
Answer: To cancel your subscription, please log in to ipsy.com and click on your profile picture in the upper right corner, then go to the "Subscriptions & Purchases" section to find the cancel button. Youll receive a confirmation via email, so just make sure you're still logged into your account when you open that email and click the link inside to finalize your cancellation. If you have any trouble at all, just email [email protected] and we'd be happy to assist!
Answer: OK well it depends where you live because here in Canada it is $20ish dollars but if you live in the U.S. A then ya it's worth it. The products are really high quality and I havent had any bad products yet. But for me to live in Canada and pay almost $20 dollars, it's kind of pricey. So it really depends on you, where you live and your preferences. Hope this helped
Answer: We offer email support (help.ipsy.com), but if you'd prefer to call, you can leave a voicemail at (888) 769-4526 and a representative will call you back as soon as possible!
Answer: I want to cancel ipsy but my password doesnt work.
Answer: I don't want to use glam bag anymore can y'all please cancel it for me please. Thanks
Answer: Rosi, I have been a subscriber for several months. They send samples of many different brands but not Lime Crime. Here are some of the brands: City Color, trestique, NYX, Luxie brushes, Pacifica, star looks, Bella Pierre, Dermelect, be a bombshell, dls, hey honey, Marc Anthony, Eva nyc, MOR hand creme, Clarks botanicals, Avance, epice, belif creme, REN creme, and peek, and Trust Fund. During the ten months I have been a subscriber, I have only received a handful of high end makeup samples: the Balm, tarte, and smashbox. Some people love ipsy, but my experience has shown me that a lot of times they send me products that I don't like or ones that don't match my "beauty profile". So I will probably cancel soon. The products are not counterfeit, though. If I were you, I would not subscribe to ipsy. Hope that helps! -Heather
ipsy co-founder Michelle Phan has captivated countless viewers around the world through her beauty video tutorials on YouTube. She envisioned a vibrant community where women could be inspired to express their unique beauty, and ipsy is that community!
“ipsy” comes from the Latin word ipse, meaning “sense of self.” By celebrating beauty of all forms in the world, ipsy provides a platform for anyone to express both their inner and outer radiance. With videos from ipsy's well-loved YouTube stylists, including co-founder Michelle Phan, as well as from a devoted and engaged user community, ipsy is changing the way women learn about and experience beauty looks.
When you become a member, you can learn new beauty tricks, participate along with your favorite ipsy stylists in monthly looks, and connect with other ipsters who inspire you.

