Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
4 star
I love watches. It was a very pleasent experience looking at all of your watches.
Ok
I bought these watches to give as gifts. You just can't beat the prices they offer.
Took a looooooooong time for the watch to actually ship, over 2 weeks! That's unacceptable. Luckily it only took 2 days for FedEx to deliver it after it shipped. Makes it seem as if people are being penalized for taking advantage of the free shipping option. I do not feel comfortable ordering a watch from the site if I am purchasing it as a gift for someone else.
Excellent experience
The purchase was great. The shipping was slower than I expected. The package arrived intact and beautiful. I was disappointed an item I wanted was out of stock.
Quick and easy
Delivery took a month
Good items
I love their products. I love the detail of their watches. However shipping with Fedex is a mistake! Fedex would leave the product by the door and not even ring the bell. Fedex would also sign it as if I signed for it. I have to keep a look out to make sure my products doesn't get stolen. I Love Invicta, but their shipping partner sucks.
I placed the order and paid an extra $29 for 2 day shipping. However, it took over a month for me to receive my merchandise. There was no communication other than the order confirmation email and when I contacted customer service I received a generic reply. I will not order online anymore from Invicta. If I cannot deal with an in store sales associate I will have to take my business elsewhere.
It was my birthday gift and i loved it!
I love it!
Lo unico que no me gusta de Invicta Store es el tiempo que tardan en enviar la mercancia. Pienso que tardan lo mismo que una compra echa en WISH en China. Mejoren eso y me tendran como cliente ppr mucho tiempo ya que colecciono Relojes Invicta.
FedEx no good
Ve3ry Good
GREAT PRICES ON GREAT PRODUCTS, SO MENY STYLE I CAN'T STOP ORDERING WATCHES SO MUCH TO CHOOSE FROM." SEE YOU SOON." LOL
Very comfortable and easy
Very good
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

