Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Why was my order canceled? I have not received my order then when I looked it up it shows it was canceled
Great product and great service. The watch is beautiful. Shipping time was great. Will definitely be shopping here again.
Great. My husband's favorite watches.
Easy to order on line by selecting the overall width of the watch.
If I may be compensated with a new case...the Yellow case did not match the quality and class of the watch.
Please send a new box black preferably.
Thank You!
Excellent service, fast and secure. I'm so glad about you service and you can be sure, I'll buy again on your online stores.
The Greatest!
Awesome! THe quality exceeded my expectations. I purchased three for chirstmas gift and they were all in cases and looking great!
I ordered a black watch and received a steel grey one. The yellow box was torn and not really a presentable packaging. I feel like there may have been a bait and switch done in order to fulfill my order.
I LIKE THE WATCHES. I WAITED ON THE PHONE FOR A LONG TIME BEFORE I TALKED TO A EMPLOYEE. THE WATCHES I WANTED WERE ON SALE BUT WHEN I GOT HELP SHE SAID THE TIME WAS UP ON THE SALE. THEY WERE STILL ON SALE ON LINE BUT THE TIME WAS UP.IT COST ME MORE MONEY TO GET THE WATCHES THAT I WANTED. I TOLD HER THAT IF THE SALE WAS OVER THEY SHOULD TAKE IT OFF LINE SO PEOPLE DONT GET MAD. I ASKED TO TALK TO A MANAGER BUT SHE SAID HE WOULD WOULD NOT DROP THE PRICE. I AM VERY UPSET WITH THE CUST. SERVICE. WAITED ON PHONE FOR 20 MIN. THE SALE WAS OVER 5 MIN. BEFORE THEY PICKED UP THE PHONE.
Website view was complicated. Was not able to complete my purchase from computer. I had to do it from phone.
Watch was shipped quickly and is a besutiful time piece.I purvhased the abalone Lupah
Love them so I started my sons with there own collection
Purchased as a gift for my husband. Quality seems okay - looks slightly different in person than in online photo. In comparison to other invicta watches I have purchased for him before this one feels and looks like its made with cheaper material. But I paid under $100 on Black Friday. Will see how he likes it :)
Nice watch, received in a timely manner
Awsome
Fast, easy, product was very nice... the yellow box it was in was dirty but overall I'm pleased.
Love the watch!
Great quality!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

