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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Next time just tell me the real eta... i don't like being told "will send it tomorrow" and weeks later still nothing
Great product!
Could not reach Invicta customer support by phone, email follow up was delayed and delivery was not timely, I felt like my money was taken and had no idea when my order was in stock or would even arrive. This was not the Invicta customer service that I know.
I order 2 watches, i only received 1 of them, after almost a month waiting for my order to be process i receive an email saying one of the watches was not available
Great! I'm an Invicta fanatic!
I was given false info twice about delivery. Felt like company didn't care. I have a few Invicta watches, this time CS was terrible.
I HAVE A BEUTIFUL TIMEPIECE. INVICTA WATCH. WHAT I DONDT REALLY KNOW. HOW LONG WILL LAST THE BATERY.
I TAKE A BATH. PERFECT. THE ANSWER IS HOW MANY YEARS WILL KEEP THIS BELOVED WATCH.WITH ME.
Satisfied!
Better than I expected.
I do love your watches, but the delivery time and lack of any communication was less than acceptable.
Watch band broke on first day I wore it.
Good service but delayed order
I love the brand and the quality of the watches.
I was impress with the delivery time specially during the pandemic. I did try to order through FaceBook advertisement with different seller. I have to wait for more than two months to receive my order plus the product they sent me was damage. Thats why I decided to order it through the right source.
Very, very, wait that is too kind. Extremely, extremely poor customer service! You can not call as not a single person will answer the phone! I don't like talking to a computer with vague concerns. The only reason I got my order is because i threatened to cancel! Never again will I order from you on line!
Richard P. Hinkle
It was a nice experience
I want a refund! This watch doesn't work properly!
El producto llegó en buenas condiciones y estoy conforme pero se tardo casi un mes en llegar
Unhappy with shipping and delivery time
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members