Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Site was easy to navigate. Chose product for the style and color. Would like a people and gold watch.
The price was great and I love the watch
Love Invicta watches will be buying more very soon
Very good products, very poor delivery.
Obsessed with Invicta
Great experience, great service.
Great and easy!
Only two issues:
1) Time from order to shipment was about a month - longer than I expected.
2) Not Invicta stores fault; however, shipping via FedEx 'Signature Required' resulted in missed deliveries and ultimately placing a hold at FedEx location to acquire.
Otherwise, all else great!
Love the style and the price was excellent
Never had a problem before this. I did get the watch that I ordered and I am very happy with it.
I took way too long for delivery and when I called I got no answer once I got the tracking number it took a week for them to take it to FedEx
The watches that i ordered were a little pricey.But worth every penny. The weight and beauty of the watches were incredible. Thanks
Your customer at one time was very good! Now it is horrible!
Very solid watch. No cheap materials.
Awesome see y'all again soon
It took a very long time to get acknowledgement when I e-mailed, then after ordering it took several weeks before it shipped and then several weeks to arrive.
Site easy to shop.
I love the prices and styles
Everything was perfect except the shipping took to long.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

