Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy
The delivery time needs to be faster.
The only thing that bothered me was it took a long time for my order to be shipped out.
For whatever reason, your site would not let me buy the watch. Once I entered my payment information, and tried to continue, it would tell me there was an error. This happened multiple times on many different days. Finally, about two weeks later, I tried again and my order went through.
Super fast processing and delivery.
Awesome
Slow delivery due to corona but worth the wait. Great looking product
Good products, and at a fair price
Need to do better at communicating shipment time after order placement. I finally sent a note asking when it would ship and then got some feedback. Would have been better to know status as order to delivery was a few weeks - OK as long as I know it was in progress.
The waiting period for the product delivery is always long, not to mention customer service you really have to have lots of patience. But the quality of the product is always great
They gave me excellent service
Invicta always does you right.
It takes 3 weeks before I got my item. But other than that I love it and very affordable price.
I understand we are in a pandemic, but the fact that it takes 1-4 business days to "label" My order and another 2 weeks to get it is a bit much. My friends ordered from shopHQ and had their orders within 8 days (same ground shipping).
I love the product, but I'm not impressed with the shipping time.
Delivery time is very very long
Shipping time is extremely slow, beware.
A very up to date service,hope to get more
I like the fact that I can see how it would look in my wrist.
Shipping cost too high for not fast shipping. Incorrect box, Buyed a DC Comics wonder woman special edition watch and its arrive in the Marvel box, it's was dissapponting because it's provides from a dealer.
Other than the actual delay, everything else was cool. Definitely took about 2 weeks for the watch to even ship, but once shipped it arrived in 1 or 2 days.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

