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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Steven P.
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Easy
August 29, 2020

Easy

Date of experience: August 29, 2020
James C.
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The delivery time needs to be faster
August 29, 2020

The delivery time needs to be faster.

Date of experience: August 29, 2020
Andre M.
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The only thing that bothered me was it took a long time for my order to be shipped out.

Date of experience: August 29, 2020
Jonathan O.
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For whatever reason, your site would not let me buy the watch. Once I entered my payment information, and tried to continue, it would tell me there was an error. This happened multiple times on many different days. Finally, about two weeks later, I tried again and my order went through.

Date of experience: August 29, 2020
Angel F.
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Super fast processing and delivery
August 29, 2020

Super fast processing and delivery.

Date of experience: August 29, 2020
Melanie M.
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Awesome
August 29, 2020

Awesome

Date of experience: August 29, 2020
D M.
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Slow delivery due to corona but worth the wait
August 29, 2020

Slow delivery due to corona but worth the wait. Great looking product

Date of experience: August 29, 2020
Eduardo G.
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Good products, and at a fair price
August 29, 2020

Good products, and at a fair price

Date of experience: August 29, 2020
JOHN H.
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Need to do better at communicating shipment time after order placement. I finally sent a note asking when it would ship and then got some feedback. Would have been better to know status as order to delivery was a few weeks - OK as long as I know it was in progress.

Date of experience: August 29, 2020
Yuhan W.
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The waiting period for the product delivery is always long, not to mention customer service you really have to have lots of patience. But the quality of the product is always great

Date of experience: August 29, 2020
Milton M.
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They gave me excellent service
August 29, 2020

They gave me excellent service

Date of experience: August 29, 2020
Mitch N.
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Invicta always does you right
August 29, 2020

Invicta always does you right.

Date of experience: August 29, 2020
Christy G.
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It takes 3 weeks before I got my item
August 29, 2020

It takes 3 weeks before I got my item. But other than that I love it and very affordable price.

Date of experience: August 29, 2020
Genalyn M.
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I understand we are in a pandemic, but the fact that it takes 1-4 business days to "label" My order and another 2 weeks to get it is a bit much. My friends ordered from shopHQ and had their orders within 8 days (same ground shipping).

I love the product, but I'm not impressed with the shipping time.

Date of experience: August 29, 2020
Osvaldo E.
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Delivery time is very very long
August 29, 2020

Delivery time is very very long

Date of experience: August 29, 2020
TJanese Q.
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Shipping time is extremely slow, beware
August 29, 2020

Shipping time is extremely slow, beware.

Date of experience: August 29, 2020
Ken S.
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A very up to date service,hope to get more
August 29, 2020

A very up to date service,hope to get more

Date of experience: August 29, 2020
Cristian P.
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I like the fact that I can see how it would look in my wrist.

Date of experience: August 29, 2020
Demibori D.
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Shipping cost too high for not fast shipping
August 29, 2020

Shipping cost too high for not fast shipping. Incorrect box, Buyed a DC Comics wonder woman special edition watch and its arrive in the Marvel box, it's was dissapponting because it's provides from a dealer.

Date of experience: August 29, 2020
Natasha M.
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Other than the actual delay, everything else was cool. Definitely took about 2 weeks for the watch to even ship, but once shipped it arrived in 1 or 2 days.

Date of experience: August 29, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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