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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Easy and nice
I've made several purchases in last 2 weeks the prices and website seem great but after wondering where my packages are and trying to find out info basically I get tons of emails cut I signed up but I have no invoices to prove my purchases except from PayPal history and green dot history! It's been weeks and no watches have arrived I'm very worried as I am a brand new jewelry store owner and really need every item to try to get on my feet in this business, I didn't notice right away becuz I buy multiple items daily and receive items daily but I bought really expencive invictas off this site and dang I really hope they come. *******@gmail.com is my email can somebody let me know if im safe? Does this website take 3_4 weeks to deliver? I would ask the store I bought from but now it says I am using wrong sign in and im just so frustrated at this point and I feel burnt without even getting the invoices.
Bought 2 watches they send me order I received it and after I receive they send me credit saying one watch is not available and send me credit not before not when I order not before they sent out order a low level scumbag type move
I LOVE Invicta watches. I own 10 and my 1 year wedding anniversary with my wife if coming on February 8th. So on January 15th I ordered us watches for our anniversary. Their website says they will ship in 1 - 4 days. After 6 days I did not have tracking so I emailed them. They replied saying they have delays "Due to the Holidays". When I still did not have tracking after 8 days, I e-mailed and reminded them the holidays had been past for almost a month. I asked PLEASE ship. They then replied and said the delays are now because of COVID, then they sent a third e-mail and said it was "Due to the high volume of orders". First the "Holidays" then "COVID" now high volume of orders. So after 10 days I asked for tracking and they sent some, however all they did was generate a label and not actually ship the purchase. The e-mail saying the delay was due to "High Volume of orders" was sent AFTER they sent me tracking for the shipment, and the shipment still shows no movement on the tracking. It is now 2 weeks since I ordered, My anniversary is almost here and still they have not shipped. INSANE! Horrible customer service. Beware! I am sure the product will be fine, but do not expect them to keep their word on anything. Included the original email reply sayin 1 - 4 days to ship. NEVER did they mention Holiday, COVID or high volume of orders delays. They do not mention any of this on their site as well.
Paid for some time Just sitting in order processing. Will not do business again. Would be better service or shipping from outside of country.
Watch band is terrible and I don't think we can switch it to a metal one
I was absolutely blown away very nice collections love them all
Godo product
It's been 2 got damn weeks my order is still processing yalk took my $309 I paid for a watch and customer service keeps lying saying its shipping today they told me that same bull$#*! all week now my father cant get his watch for Christmas because you invicta stores are playing around. I'm pissed.
I have ordered watches from you guys before and love them. So thanks for the good work.
Spent over $260 On a watch that was never shipped. Called dozens of times and they kept telling me the watch was in stock and being prepared to be shipped. On the 24th day waiting called and waited for 2 hours for them to tell me its out of stock. Waste of time and money. No compensation by any means only offered a Refund. Don't know if the company is a scam; but I sure feel scammed. Order attached not a fake review...
Please help with my order that has not arrived
Desearia mi producto
The whole experience was great!
Me facina comprar por aqui
Toda la mercancía estuvo bien lo único que pague el envio de nex day y llego 2 semana más atarde entiendo que con lo del COVID-19 todo se atrasado pero si uno paga ese envio es justo que lo cumplan o devuelvan el dinero de ese envio.
Best watch Invicta produces!
The watches and the selection of choices are amazing and the value and quality they make a statement piece for any outfit
Like always, love it...
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

