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Invicta Stores

4.3

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Alex B.
0 reviews
0 helpful votes
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Easy and nice
April 4, 2021

Easy and nice

Date of experience: April 4, 2021
California
1 review
0 helpful votes
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I've made several purchases in last 2 weeks the prices and website seem great but after wondering where my packages are and trying to find out info basically I get tons of emails cut I signed up but I have no invoices to prove my purchases except from PayPal history and green dot history! It's been weeks and no watches have arrived I'm very worried as I am a brand new jewelry store owner and really need every item to try to get on my feet in this business, I didn't notice right away becuz I buy multiple items daily and receive items daily but I bought really expencive invictas off this site and dang I really hope they come. *******@gmail.com is my email can somebody let me know if im safe? Does this website take 3_4 weeks to deliver? I would ask the store I bought from but now it says I am using wrong sign in and im just so frustrated at this point and I feel burnt without even getting the invoices.

Date of experience: March 24, 2021
Georgia
1 review
0 helpful votes
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Bought 2 watches they send me order I received it and after I receive they send me credit saying one watch is not available and send me credit not before not when I order not before they sent out order a low level scumbag type move

Date of experience: March 3, 2021
Florida
1 review
1 helpful vote
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Nightmare Customer Service
January 31, 2021

I LOVE Invicta watches. I own 10 and my 1 year wedding anniversary with my wife if coming on February 8th. So on January 15th I ordered us watches for our anniversary. Their website says they will ship in 1 - 4 days. After 6 days I did not have tracking so I emailed them. They replied saying they have delays "Due to the Holidays". When I still did not have tracking after 8 days, I e-mailed and reminded them the holidays had been past for almost a month. I asked PLEASE ship. They then replied and said the delays are now because of COVID, then they sent a third e-mail and said it was "Due to the high volume of orders". First the "Holidays" then "COVID" now high volume of orders. So after 10 days I asked for tracking and they sent some, however all they did was generate a label and not actually ship the purchase. The e-mail saying the delay was due to "High Volume of orders" was sent AFTER they sent me tracking for the shipment, and the shipment still shows no movement on the tracking. It is now 2 weeks since I ordered, My anniversary is almost here and still they have not shipped. INSANE! Horrible customer service. Beware! I am sure the product will be fine, but do not expect them to keep their word on anything. Included the original email reply sayin 1 - 4 days to ship. NEVER did they mention Holiday, COVID or high volume of orders delays. They do not mention any of this on their site as well.

Date of experience: January 31, 2021
Louisiana
1 review
0 helpful votes
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Paid for some time Just sitting in order processing. Will not do business again. Would be better service or shipping from outside of country.

Date of experience: January 6, 2021
LISA B.
0 reviews
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Watch band is terrible and I don't think we can switch it to a metal one

Date of experience: January 1, 2021
Omar C.
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I was absolutely blown away very nice collections love them all

Date of experience: December 28, 2020
Yailisse M.
0 reviews
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Godo product
December 26, 2020

Godo product

Date of experience: December 25, 2020
New Jersey
1 review
0 helpful votes
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It's been 2 got damn weeks my order is still processing yalk took my $309 I paid for a watch and customer service keeps lying saying its shipping today they told me that same bull$#*! all week now my father cant get his watch for Christmas because you invicta stores are playing around. I'm pissed.

Date of experience: December 22, 2020
Denise F.
0 reviews
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I have ordered watches from you guys before and love them. So thanks for the good work.

Date of experience: December 19, 2020
Florida
1 review
4 helpful votes
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Horrible Experience
December 17, 2020

Spent over $260 On a watch that was never shipped. Called dozens of times and they kept telling me the watch was in stock and being prepared to be shipped. On the 24th day waiting called and waited for 2 hours for them to tell me its out of stock. Waste of time and money. No compensation by any means only offered a Refund. Don't know if the company is a scam; but I sure feel scammed. Order attached not a fake review...

Date of experience: December 17, 2020
Agripino J.
0 reviews
0 helpful votes
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Please help with my order that has not arrived
December 13, 2020

Please help with my order that has not arrived

Date of experience: December 13, 2020
jose a.
0 reviews
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Desearia mi producto
December 8, 2020

Desearia mi producto

Date of experience: December 7, 2020
Edward T.
0 reviews
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The whole experience was great!
December 1, 2020

The whole experience was great!

Date of experience: December 1, 2020
Nelson M.
0 reviews
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Me facina comprar por aqui
November 30, 2020

Me facina comprar por aqui

Date of experience: November 29, 2020
Amanda R.
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Toda la mercancía estuvo bien lo único que pague el envio de nex day y llego 2 semana más atarde entiendo que con lo del COVID-19 todo se atrasado pero si uno paga ese envio es justo que lo cumplan o devuelvan el dinero de ese envio.

Date of experience: November 22, 2020
Stan L.
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Best watch Invicta produces!
November 18, 2020

Best watch Invicta produces!

Date of experience: November 18, 2020
KJ P.
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The watches and the selection of choices are amazing and the value and quality they make a statement piece for any outfit

Date of experience: November 12, 2020
OMAR U.
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Like always, love it...
November 8, 2020

Like always, love it...

Date of experience: November 7, 2020
Mario V.
0 reviews
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...
November 7, 2020

Date of experience: November 7, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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