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Inspire Uplift Reviews Summary
The overall reputation of Inspire Uplift is significantly marred by persistent complaints regarding delayed payments and inadequate customer service, particularly from sellers who report long wait times for withdrawals and unresponsive support. Many customers express frustration over poor product quality, misleading return policies, and difficulties in obtaining refunds. While some reviews highlight the variety of products available, the negative experiences overwhelmingly suggest a lack of reliability and transparency. This pattern of dissatisfaction indicates a pressing need for the company to improve its customer service practices and ensure timely and fair treatment for both buyers and sellers.
This summary is generated by AI, based on text from customer reviews
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Easy process to order however delivery time was a bit delayed due to the current COBID-19 situation. I was happy it arrived though.
Thanks for the 10% discount. However, you added it to my total. Didn't deduct it.
Hey John,
Thank you for the feedback. We are really sorry for the inconvenience you've faced. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift.
My personal experience shopping has been just fine.
Hey Cyndi,
Thank you so much for the feedback. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift.
My personal experience shopping has been just fine.
I've placed an order on 2nd March and reached out to the customer service as I haven't received the order after the estimated delivery time of 7 to 10 business days.
The reply by "Amy"was supportive and came the next day (I knew why within the next days: automatically generated). I received a tracking link, indicating my parcel has been delivered - but: I didn't receive the package nor any note from the post shop. Since then, I have contacted the customer service, sent multiple emails... leading to the same result as of day 1: Pls find the tracking link below.
At no time, I was never offered a refund, or re-delivery of the goods (common business procedure for lost items if you'd ask me).
Summary: This purchase was a BIG MISTAKE, this customer service is a FAILURE itself.
You all use the Gildan brand T's, which experience has proven this brand will pill after several washes. I prefer to use the Bella Canvas brand for my T's. As far as the price is concerned, this shirt cost maybe $6-$7 to have printed up, while you all charge $25. What gives? These shouldn't be more than $19.95. It is nice that you cover the tax and shipping.
Hey Matthew,
Thank you so much for the feedback. We are really sorry for the inconvenience you've faced. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift.
Thanks for making ordering so simple.
So far so good... until I received the shirts not true to size
The T-shirt came in a timely manner and was of good quality, ran a little bit small but still fit fine
Hey Linda,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Hey keung,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
I paid for some lamps in November. They money was taken from my account and I thought, now the package is arriving. I wrote too complain in January, they told me sorry and they would send a new package.
Still haven't gotten my things, even though I paid
I purchased an incense burner and incense from them. It took over a month to receive. We burned it once in the house and ended up with severe respiratory infections. The incense left behind a weird black liquid. It was one of those waterfall incense burners where the smoke falls downward and that didn't work. They refused to offer a refund. Their site is misleading too, it shows all of their products are 5 stars unless you actually click into the product then you see the terrible reviews.
Hey Jessica,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
I placed an order on Dec. 13 for a Christmas gift. I'd seen the same thing on Amazon (product from China) for less, but thought, from the company name, and their location in the States, that I might get a quality product paying almost double. No such luck. They say 7-10 days. Nope. Received from China Jan. 6. Product didn't work. They sent an email asking for a review. Gave a negative one. Of course they didn't post it.
Contacted them about returning, but they said no because it was more than 25% off. I argued I only had a 10% discount, but their list price is 3x anyone else's price, which they then discount 40-50%. Took from Jan 9 until Jan 24 to finally get a store credit. It's now been a week and item still hasn't shipped (they say 1-3 days). I'd almost bet that these $40 scissors won't last long at all either.
Hey Nadine,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
This company should be avoided. It is dishonest and doesn't ship the items. It provides fake tracking numbers that aren't legitimate. Corey and Ian and other staff that answer emails are coached on what to say to clients who are owed money for goods not received. As well, goods are charged in USD and shipped from China. Inspire uplift takes your money and acts as a third party shipping company. Avoid!
Hey K V,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
First time shopper. Not happy with length of time it took to deliver. Did not realize price was in American currency until after transaction was posted on my credit card.
Hey Evelyn,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/contact) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Fraudulent company in China! Disappeared and closed down website on 12. 27. 19! Four weeks later popped up in a different web domain. They will steal your money and not respond to anything - no email, phone, online chat responses... nothing. They say "Satisfaction Guarantee" which is a LIE. They did not send half of my order- the other half came marked as "Damaged upon Arrival" at the local post office because they sent lights without any packaging material - all broken lights! No response from company for 6 weeks. Was forced to dispute through credit card AND will pursue through Better Business Bureau. Be warned: They just opened a NEW website on 12. 28. 19 that has a totally different disclaimer page and tries to tell consumers that they agree to have no recourse should they be unhappy with their orders! It is a ridiculous disclaimer page stating you give up all your rights when you buy from them. DON'T Buy from them. SAVE yourself time, energy and money. They are criminal
Hey Christine,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Horrible company. Orders take several weeks to arrive because THEY SHIP FROM FREAKIN CHINA though they won't tell you that. Then the sizing is WAY OFF so you have to return for a refund. Well they try to talk you out of a refund, and when you inisist THEY REFUSE TO REFUND. Nearly a month since I returned item, have contacted them and STILL WAITING FOR REFUND. I won't hesitate to take them to court.
Hey Joanna,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Have ordered item for Xmas, which arrived 12/31 which is more than 7/10 shipping day. Have returned item unpack on 12/31 even with tracking no. From USPS. To date 1/10/2020 still no refund. Tried contacting, to no avail. Bad business policy. No RMA, have to return mail by my own.
Hey Victor,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
I was sent a "product" that was damaged out of the box and EXTREMELY low quality. Their website is a sham and so is the company.
Hey Mitch,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Order placed 3/12/19 for Christmas presents. Part order arrived 16/12/19 and the balance arrived on 31/12/19 very disappointing, did not arrive within the 7 - 10 day delivery as advertised. Also Tracking was hard to follow as it was in Chinese.
Hey Jo,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
Hey Paul,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
I ordered two products from them in Oct. 2019. Still not heard anytrhing from them (jan 2020) in spite of sending numerous emails and contacting the chat line several times. My request for a refund has been ignored, They have insulted me. I now wonder if they are still in business. No updated website, only computer generated email responses, no tracking updates, no apologies etc. If they are still in business why aren't they responding. If they are not in business, not many consumers will be surprised - least of all me. Please warn everybody about using this company. They will only lose their money if they order anything.
Hey Tony,
Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Maria,
Thank you for the feedback. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift.