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Inspire Uplift

2.5

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Inspire Uplift Reviews Summary

The overall reputation of Inspire Uplift is significantly marred by persistent complaints regarding delayed payments and inadequate customer service, particularly from sellers who report long wait times for withdrawals and unresponsive support. Many customers express frustration over poor product quality, misleading return policies, and difficulties in obtaining refunds. While some reviews highlight the variety of products available, the negative experiences overwhelmingly suggest a lack of reliability and transparency. This pattern of dissatisfaction indicates a pressing need for the company to improve its customer service practices and ensure timely and fair treatment for both buyers and sellers.

This summary is generated by AI, based on text from customer reviews

service
248
value
651
shipping
708
returns
80
quality
705
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75,398 reviews

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Illinois
2 reviews
0 helpful votes
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Lids
January 7, 2020
Updated review

More frequent update on shipping time would be helpful, didnt think i was going to get product, but it arrived January 3,2020.

Date of experience: January 4, 2020
Inspire U. — Inspire Uplift Rep
over a year old

Hey Michael,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift


Lids
January 7, 2020
Previous review

More frequent update on shipping time would be helpful, didnt think i was going to get product, but it arrived January 3,2020.

Date of experience: January 4, 2020
Texas
1 review
1 helpful vote
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I would give 1/4 star if it was possible. Shopping with Uplift has been the worst experience. Everything from the delivery, the customer service, the quality of the product, and the return and refund process has been terrible. The only thing that was easy was them processing my credit cards. I placed two separate orders for a total of 3 heated vests and received confirmation on both orders stating delivery time would be 10-13 days. One arrived in 33 days the other in 31. I tried using the tracking numbers provided in the confirmation email but both were incorrect. I attempted to contact customer service using the 1-800 on the website but it turns out that number is just a recording that advises you must send an email. After sending four emails, I received the standard scripted response of apologies and Uplift stating the have no control of delivery times as they showed the packages sent. After more than a month of waiting, the first package arrived and one vest didn't work and both were grossly undersized. After 5 emails requesting return instructions, I was advised that my refund would be 25% less of the original purchase price. It does not matter if the item is broken or not as described, Uplift still keeps 25% of your money. They will gladly exchange it for the same piece of crap product. I'm have filed a complaint with my credit card company.

Date of experience: January 2, 2020
Inspire U. — Inspire Uplift Rep
over a year old

Hey Irma,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Kentucky
1 review
0 helpful votes
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Buyer Beware! I ordered from here after receiving a link from a family member of something she found she wanted for a family gift exchange. Order was place on 12/10/2019, as of the writing of this review, it has not only not arrived, but after NUMEROUS email, nobody can seem to tell me where it is or what carrier will be delivering it. I've asked twice for the order to be cancelled and my money refunded. I get a, "It's still on it's way" email reply. Christmas is over and I was forced to purchase an entirely different gift so they had something to open! This company is a straight up joke! Unbelievable!

Date of experience: January 2, 2020
Inspire U. — Inspire Uplift Rep
over a year old

Hey Kamela,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Pennsylvania
1 review
1 helpful vote
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I ordered four Items from Inspire Uplift two weeks prior to Christmas. After receiving nothing from them and getting close to Christmas I called and asked for the status. I also said these were Christmas presents and I wanted them before Christmas. I received two items on Christmas Eve and as of today, January 1st I STILL haven't received the other two items. What was the $13.00 shipping for? The items I received were over priced junk. Worst Online Vendor EVER.

Date of experience: January 1, 2020
Inspire U. — Inspire Uplift Rep
over a year old

Hey Robert,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

North Carolina
1 review
0 helpful votes
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Never got my purchases
January 2, 2020

Never received my order and now I can't get in touch with company because the site is down. I placed the order in early December. It was supposedly in LA on the 17th. Now it can't be tracked. I have family who didn't get presents because of this.

Date of experience: December 30, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Ginger,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

RU
1 review
0 helpful votes
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SCAM
January 1, 2020

Unfortunately had not read reviews before purchase
Very standard story - quick credit card processing and no order processing
No real person response and no response to emails
Site links for contacts and live chat all are broken
And yes, I know what will be the answer here
Sorry for inconvenience, we did not find your order, please send us email

Date of experience: December 28, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Alexander,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Texas
1 review
1 helpful vote
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Michael Roerig
Dec 26,8:50 PM EST

Order #*******

My husband and I placed our order on 12/10/19 for Christmas gifts for my daughter and her husband
Our gifts did not come for Christmas! My daughter and her husband had zero gifts for Christmas
I had signed up for tracking emails and Text messages I found that these were not useful. Most of the time you were unable to pull tracking info or information supplied was not current
Thru Text messages did get response from Holly T in customer service.
Had text today that order was out for delivery today 12/26. I placed orders for gifts online since we no longer live in same state as our family.
Just got off phone with my daughter told me umbrella arrived but not gift for my son in law. The Beer Chiller
My daughter also told me that umbrella is travel sized. On your site the umbrella appears large $24.97 seems to be expensive for travel sized
I am so far very disappointed with your company!
Where is the other gift?
Also if I knew that gifts were coming from China I doubt we would of placed order
Did get response from Customer Service with tracking # for item not received with tracking # looked at tracing says "in Transit"
Did not respond to size differences below is pictur of umbrella from website. To me appears to be large not travel size

Date of experience: December 27, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Maryann,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Hawaii
1 review
2 helpful votes
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Return of my items that were purchased.
December 30, 2019
Updated review

It took one month to receive my order and it was advertised 7 to 10 days.
When I finally received my purchase the quality was poor.
After that I can say I returned my purchase and your customer service department treated the problem quickly, courteously and with no hesitation to credit my account! Because of this I would try buying again from your company!
Customer service rep. Holy T. Thank you again!

Date of experience: December 27, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Sipprelle,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift


Return of my items that were purchased.
December 30, 2019
Previous review

It took one month to receive my order and it was advertised 7 to 10 days.
When I finally received my purchase the quality was poor.
After that I can say I returned my purchase and your customer service department treated the problem quickly, courteously and with no hesitation to credit my account! Because of this I would try buying again from your company!
Customer service rep. Holy T. Thank you again!

Date of experience: December 27, 2019

Easy
November 19, 2019
Previous review

Easy

Date of experience: November 18, 2019
Illinois
1 review
0 helpful votes
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A long time coming
December 28, 2019
Updated review

Easy to shop. Lot of choices.
The delivery time was 4 weeks.
The good news it came on Christmas Eve.

Date of experience: December 24, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Randa,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift


A long time coming
December 28, 2019
Previous review

Easy to shop. Lot of choices.
The delivery time was 4 weeks.
The good news it came on Christmas Eve.

Date of experience: December 24, 2019

Easy Shopping process
November 30, 2019
Previous review

Easy Shopping process

Date of experience: November 30, 2019
Australia
2 reviews
0 helpful votes
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Socks
December 24, 2019
Updated review

They Arrived later than the company had said they would. But still at least they arrived (about 4 days after they were supposed to)

Date of experience: December 23, 2019

Socks
December 24, 2019
Previous review

They Arrived later than the company had said they would. But still at least they arrived (about 4 days after they were supposed to)

Date of experience: December 23, 2019

Socks
December 24, 2019
Previous review

They Arrived later than the company had said they would. But still at least they arrived (about 4 days after they were supposed to)

Date of experience: December 23, 2019

First time...
December 1, 2019
Previous review

First time... all good so far...

Date of experience: December 1, 2019
Canada
1 review
3 helpful votes
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All of their products are drop shipped from Ali Express (China). DO NOT PURCHASE FROM THEM. Purchase directly from AliExpress.com and save yourself money.

Date of experience: December 23, 2019
Inspire U. — Inspire Uplift Rep
over a year old

Hey Jennifer,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Florida
1 review
0 helpful votes
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Disappointed
December 26, 2019
Updated review

It came damaged and not at all what I expected. All it is good for is throwing it out. It is not usable.

Date of experience: December 23, 2019

Stress free
November 28, 2019
Previous review

Stress free

Date of experience: November 28, 2019
Texas
1 review
0 helpful votes
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Item deliver time
December 26, 2019
Updated review

Quick and good checking out was fast but waiting on delivery was a while.

Date of experience: December 23, 2019

Quick and good checking out was fast
December 3, 2019
Previous review

Quick and good checking out was fast

Date of experience: December 3, 2019
Pennsylvania
1 review
0 helpful votes
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Good and bad
December 25, 2019
Updated review

Ordered two incense burners, ceramic, different colors. One is a lot nicer finish than the other. The one, the brown one, has seams showing in the finish and the finish is not nearly as nice as the blue one. Some of the incense cones were broken.

Date of experience: December 22, 2019

Fast and east
December 5, 2019
Previous review

Fast and east

Date of experience: December 5, 2019
Canada
1 review
0 helpful votes
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Cute and affordable
December 25, 2019
Updated review

This is my first time shopping this site. Delivery time was cutting it close, and I had to warp quickly for a gift, hence why the middle star seemed appropriate at the moment.

Date of experience: December 21, 2019

This is my first time shopping this site
December 9, 2019
Previous review

This is my first time shopping this site. Not sure if I'll get my package in good condition or not, hence why the middle star seemed appropriate at the moment.

Date of experience: December 5, 2019
Missouri
1 review
0 helpful votes
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Felt Christmas Tree with ornaments
December 25, 2019
Updated review

The time period that was given in the description was misleading. I ordered it
On Dec. For an event on Dec. 15. The description said that it would be 7-10
Days and shipped with in 1-3 days. I did not receive it until Dec. 18. I tried to
Use the chat line but they could not tell me anything and just referred me to an email which I used but no one responded.

Date of experience: December 21, 2019

Easy to do
December 2, 2019
Previous review

Easy to do.

Date of experience: December 1, 2019
1 review
0 helpful votes
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Satisfied
December 21, 2019
Updated review

It was good, lets see how quickly and accurately i get my stuff

Date of experience: December 21, 2019

It was good, lets see how quickly and accurately i...
December 6, 2019
Previous review

It was good, lets see how quickly and accurately i get my stuff

Date of experience: December 5, 2019
Canada
1 review
1 helpful vote
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The worse
December 24, 2019

The worse. Ordered my grand kids Christmas gifts from these people on December 2nd. It still did not arrive today, December 20th and the kids leave tomorrow for a month out of the country and they should have taken their presents with them. How can anything take 18 days to be delivered when Amazon does it next day. Never ever again.

Date of experience: December 20, 2019
Mississippi
1 review
0 helpful votes
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Overall experience was fairly good.
December 23, 2019
Updated review

Good website, good product, good price, but the shipping time was atrocious! Ordered early to be sure I would get it in time and it still hadn't arrived. Product shipped from mainland China.

Date of experience: December 20, 2019

Nice site, good price, free shipping
December 6, 2019
Previous review

Nice site, good price, free shipping. Love it!

Date of experience: December 5, 2019
Pennsylvania
1 review
0 helpful votes
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Kid Friendly Christmas Tree with Ornaments
December 20, 2019
Updated review

I took advantage of the sitewide sale plus an extra 10% off! The felt tree w/ ornaments is great. I hung it up and was playing with it myself. My 21 month old toddler grandson is having a lot of fun with it too! Really glad we let him discover it on his own, he's really into it! Love the size of the tree & ornaments, makes it really easy for both big & little hands to decorate... and undecorate!

Date of experience: December 20, 2019

Sitewide sale plus an extra 10% off!
December 3, 2019
Previous review

Sitewide sale plus an extra 10% off!

Date of experience: December 3, 2019

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inspireuplift.com
Doral, Florida, United States