Inspire UpliftReviews 2,034

Hello, I purchased a fitness ring on May 3,2020. I received an email on May 10 saying the fitness ring had been shipped. It is now July 1 - almost 8 weeks- and I still have not received the product. I have contacted customer service twice and I only received an email saying the product was in transit. I expected shipping delays due to covid, but this is ridiculous. I asked for my money to be returned and never received a response.

Could not get the website to accept either credit card or PayPal. Turned off ad-blocker and it finally accepted my PayPal account but still would not accept credit cards.

To be honest, waiting close to two months was not a happy experience. Having said that, the box it came in was only protected by a plastic bag, and was bent in many places. Anyone mailing this from china would have double boxed it.
My total experience has been less than satisfactory, but, I know this will go in deaf ears, as has been the entire time I have tried to communicate. No phone number to a live person, email is all a canned response. 435 complaints to the BBB with all similar situations, and each person unhappy with the "instore credit" only, as if they want to wait another 2 months for something.
The service you use for tracking did not ever tell us the date of delivery until the very day it arrived. Really, all the other services I use, which is many, give you the date of delivery. Yours went from LA, to China, to Shanghia, to sea, to LA, to Nevada, and never a date of delivery. It was a complete joke.
How you stay in business by fooling the public is beyond me.
Not happy. Will never buy from you again.

I have never received an item I have ordered. I have contacted customer services more than a dozen times. All replays from them a auto-messages. Regardless what you say in your message they only apologize for the delays and say that your package is on the way, but do not provide any days or delivery estimation. I tried t cancel mu order with them, but they refused to answer. I tried to escalate my case, but never was able to reach a human being or get any personal response. It is all automatic replays. I have disputed my purchase with my CC and field a complain against Inspired with BBB. Do not buy anything from them.

I ordered an item 2 months ago. Contacted them several times over the past 4 weeks with the same answer. Shipping is delayed Due to the pandemic. Considering I have done regular online purchases and only had 1 slight delay I say there are other issues here. They also refuse to refund money as they say the item is in transit. My tracking number says it hasn't been picked up yet. BUYERS BEWARE. Stay away unless you want to have them take your money and possibly never get your item

Easy to navigate, but it would have been appreciated to see the height if you had framed it better

I ordered a Pilates Ring from Inspire Uplift on May 6th. It has still NOT arrived. Many contacts to company and same excuse, blaming Coronavirus. However I have received many other packages from reputable companies using USPS, Fed Ex, and Amazon Prime on time. My package is definitely lost, stolen, and not arriving. Company is located 2 hours from my house. They are not stepping up with refund or sending another item overnight. Customers obviously DO NOT matter.

I knew I had seen this vacuum cleaner attachment somewhere and could not remember. I thought it was in a catalogue. I was so thrilled to see it and excited to receive it. It will save me hours in cleaning drawers. The paying was easy.

I did an order on 4/24/2020. I still haven't received it. I did receive a notification in May that it was delivered but it wasn't. They assured me it was just a mistake and a delay and that it was in route. The original location was China, then it went to Commerce, CA. It went from CA to Atlanta, GA in a day. But can't seem to make it from Atlanta, GA to TN in 3 weeks. I can't seem to get updates without sending a message. Then I get different tracking numbers, showing it was in Los Angeles, CA. I got a notification advising it was in Transit, but when I clicked on the "updated" tracking info it was from May 10, showing it was in Zhengzhou, China. I can't seem to get a straight answer. I don't even know if this is a legitimate company or not. I hope I get my order. But it will be the 1st and last one from me. How they have a 5 star rating is beyond me. I hope this keeps someone from making the same mistake I did!

Fast and easy. Love the free shipping looked at size chart and picked appropriate size but did not fit. Very sad about that

This company does not respond to all emails and when they do they ask for more information that was already given in the initial email. I get the whole delay in shipping because of Covid but its been nearly 2 months and they keep saying "its on its way". Theres no phone support, chat does basic functions all else goes to the escalation team. Literally 23 emails later with no resolution. I emailed the president and he blocks all outside emails that should tell you enough about this companies values. The president doesnt even want to hear from his own customers. Right Mr Aaron Wallace?