InfotracerReviews 29,981

Hello Joseph,

Thank you for your review. We sincerely apologize we could not provide the vehicle's owner information. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I forwarded a request for the vehicle's owner's information to one of our research specialists, who will look into this for you. You will receive an update today.

If you have any other concerns, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jake,

Thank you for your feedback. I'm sorry you've encountered a display and missing details on our site.

I tried to search for the information you needed, however, I could not find any additional information within our database. This may happen if the email address is under any of the following conditions:

(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.

Additionally, we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. We hope you understand. We are constantly working to improve. If you need further clarification, please feel free to reach out or send an email to [email protected]. We’re here to help. Have a nice day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jason,

We sincerely apologize we could not provide the owner's information of the vehicle you were searching for.

I ran the search on my end and was also unsuccessful. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I refunded the $9.95 fee for the Premium Report. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Holly,

Thank you for your review. We're glad to hear that you found our website easy to use. I’m sorry you did not find the information you were looking for. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Nicos,

I appreciate you leaving feedback, and I'm sorry we could not provide the vehicle's owner information. Please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.

I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Leticia,

Thank you for your feedback, and I'm sorry we could not provide the information you needed. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Mary,

Thank you so much for your kind words! We're thrilled you found the information you were looking for on our website. It's always our goal to make things as easy as possible for our customers, and we're glad we could help you find what you need. If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Shannon,

Thank you for your review. We sincerely apologize we could not provide the owner's information of the vehicle you were searching for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I canceled the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Gary,

Thank you for sharing your feedback, and I'm sorry our service did not meet your data needs. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Hailey,

Thank you for your feedback! We're glad our customer service representative made such a positive impact on you. We’re proud of the dedication and professionalism he brings to our team. We always aim to provide excellent service.

As for your suggestion regarding the website, I completely understand the importance of clarifying before confirming any charges. We'll ensure this is reviewed for possible implementation. Your input is invaluable in helping us improve the experience for all our customers.

If you need anything else or have further ideas, don’t hesitate to let us know. Have a wonderful day!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Rory,

Thank you for reaching out and providing your information regarding the incident. I’m sorry if the outcome of your search did not provide what you are looking for.

I also tried searching for the needed details but could not find them. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/.

In the meantime, I recommend filing a police report if you haven’t already and contacting your insurance provider, as they may be able to help. I know it’s not easy, but we’re here to support you however possible. You can always call or email us at [email protected] if you need further assistance. We’re here to help. Take care!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Dotty,

Thanks for sharing your feedback! We're delighted you had a great experience and that our representative was professional and knowledgeable and went above and beyond. Providing excellent service is our priority, and it's wonderful to know we met your expectations. Please don’t hesitate to reach out if you need further assistance—we’re here to help! Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Elliot,

Thank you for your feedback! We're glad you found the resource helpful! My apologies for the confusion. Please know that Premium Reports are optional add-on services separate from your subscription. You can exit the pop-up notification and continue the search without extra fees. We value your feedback and will consider your suggestion to improve clarity on our pricing structure.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Mitch,

Thank you for your positive feedback! We're thrilled you received all the information you needed promptly and without delay. We work hard to meet your expectations and are happy to hear we hit the mark for you.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Scot,

Thank you for your review. We sincerely apologize we could not provide the owner's information of the vehicle you were searching for.

I ran the search on my end, and we were able to find the owner's information. We will send the result to your email address. We source data from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Juan,

Thank you for your feedback. I’m sorry if the outcome of your search did not provide what you are looking for.

I tried searching for the information you needed but was also unsuccessful. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand. Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jessica,

Thank you for taking the time to share your thoughts about our app and I'm sorry for the confusion.

We’re glad you had a positive experience with our email support and that your inquiries were addressed promptly. We appreciate your feedback regarding the app’s complexity. Our team is committed to making improvements, and your insights will help us simplify the user experience. If you have any specific suggestions or features you’d like to see, please give us a call or send an email to [email protected].

Thanks again for your valuable input. We’re here to help if you need anything else. Have a wonderful day!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315