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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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My name shows up as Sharyl Prigge who is my Daughter! But my age is correct. My name is Sharon Prigge!
So far so good. We will see how I feel when I'm ready to cancel
I tried paying with a Cash app card, and it was declined for a false credit card. Everything was great, that was just very annoying. Thank you nonetheless.
I don't want to be automatically renewed. I'm suspicious of such ploys.
I had entered a single search, and now I must enter it again.
This is beginning to feel like a scam.
I was alarmed to see that I would be billed 19.00 a week from now even I was never specifically about this. I will contacting you with unhappiness.
I haven't done my search yet. I've just filled in your requested information.
I always anticipate a good experience. Sometimes I'm even right!
Not the first time we've used this service--it is great!
Good, comfortable.
This 7 day usage will be all I need. Please do not bill me for the $19 and cents.
Paul
Requires too much paperwork and i disagrer with some of the inf. I have received so far.
Wondering if I'm going to receive the information I need
You know the bait and switch marketing is really not too cool. Therefore, 3 stars.
..
I am confused about the second billing just need information on one person
Not expensive. Great deal of information in value.
You are wisely asking the appropriate questions which I am glad to answer
I wanted a one time report for 3.99 not ongoing or monthly. This was not disclose at the beginning
Well I haven't even seen my report yet so not much to say.
The information I have received so is accurate
I can't wait to read the full report.
Called number to ask if CT license plate owner available and was told don't know
I don't know if it's going to give me the information I'm looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members