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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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SO many things to fill out and still haven't received any information that i've requested.
You are asking for a rating without providing any service
Not great yet. You are asking before showing me the reported I ordered.
It been ok so far if this don't work I'll.be flipping Hot
First looked up myself, knowing I have a lien on my mortgage and a marriage certificate. Neither report showed any results so I started looking up other members that I know have results with no reports generating their information. Waste of money!
I may have rated higher but, was not given the chance to test the application
Quisiera una corfirmacion, sobre mi madte, pienso que la he encontrado, debo leer la información gracias
So far I like, the best one yet, this app proves it's information and goes deeper than any other app out there..
I'm seeing the information I need. Thank you and your company
We must be sure our daughter is safe with her new boyfriend
Your site offered free reports but then I had to pay. I paid but now I cannot find the report.
Did not realize I would be signed up automatically
I just want to use it once.
I was at another site but both of my credit cards were declined. Both are good cards. I called customer service and I was told to use this site. I am here and so far I haven't seen any information.
So far quick easy and very informative with payments
I'm not done, but the process to this point has been fine.
Hidden fees appear after I entered my card info, nowhere was said that I would have to pay 19$ until I entered my card info
Easy to access and timely and accurate information.
It looks like I am going to be auto-billed in 7 days for an additional $20. This was not clear at all until after I paid for the initial fee. This is underhanded and shady. I'm sure many people (like myself) only want one report. I have no intention of continued use of your service and your devious attempt at continued billing is not appreciated.
I'm hoping to be able to obtain the report that I am requesting and to cancel before the auto renewal date
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members