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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Didn't know service was continued. Called customer Service to have account removed. Representative was most helpful and informative
Haven't done anything to have an opinion about yet. Let me into your site!
I havent even got to see the results yet ill let you know
A little confusing as to reasons, but otherwise quick!
I thought I would have payed just 3.99 for the report, not that it was a subscription.
How can I immediately cancel?
False advertisement site said it was free an charged me 3.99 for 7 days
Have not been able to use service due to pop ups such as this one asking for a rating
Very simple to use. Hopefully I'll get a lot of helpful information.
Service is too sneaky. Be upfront about charging people
I need the name of the woman who drive this car October31st 2019. Between 5:07 p. M to 6:00 p. M possibly later
I was told your site accepts discover card for payment. Still 7 hours later, it still dosent work. I called 6 times. I was hung up on twice, told they cant help me, try later, they dont take payment over phone, they wont email me to let me know when site is fixed.
Primarily is says "one report found". But, finally, there is nothing (no any report). I don't know what this mean
I requested a report and was told it was complete, then after paying via paypal, and creating a password as directed, it said "You have not created any reports."
I would rather voice my opinion after I've received reports
These people are crooks. I signed up for a $3.99 pass and they charged me the $3.99 the same day and the $19.02 a week later. It says nothing anywhere on there site that I could find that this was going to happen. I have disputed this charge. Beware
Not happy to have to go through the cancellation process when I have a one time need... if things are great customers don't mind signing up for the monthly AFTER the trial period
It's hard to believe that I could have a lot of money.It would explain why God has kept me around this long though. I know a lot of people change when the get wealth. Although the scripture clear states. It is easier for a Camel to get through the eye of a needle. Than it is for a rich man to get to Heaven. I refuse to be in that group of folks having a rough path to God. My life I will live for God and Help as many people as Our Heavenly Father allows. God Bless America
Ran report then sign up now no report. You asked for my overall experience so far. If after running another report it has what i want will be glad to change rating
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members