On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I submitted license plate number, but haven't received any information yet.
Well it seems pretty easy to handle and very quick results Thank you. A.
I searched you gave me is it just except the results but now you want me to start the search over again that's a zero star rating is far as I'm concerned. It's just that I get complete access but now at Access if it hasn't even done a search yet I'm afraid I'm gonna end up at having to pay more to get the real end product that you falsely told me that I'm going to get I hope I'm not right
It was very good if the information to be provided is as accurate.
Just waiting to see if this website will give me the info I'm looking for
So far I have just signed up haven't done anything yet.
Don't know but I hope it isn't one that keeps asking for more money.
Just started and already bugging me for my opinion?
It says free, yet to see the file you get charged! False advertisment
I'm just trying to find out the truth about somebody please it would make it so much easier if people didn't have to go through so much to get serious information
Why did it say my next billing will be automatic. I paid for one day access.
So far things are working well, it's better than other sites.
After paying for the report, it comes up that I haven't run any reports yet
Let me use it a little bit... plus you lies it's not free
So far it's easy. Haven't read the report yet though...
I don't want a subscription. I want a one time fee.
You are asking to soon I have not even looked at anything yet
No disclosure about monthly fee. Thought it was a one time fee
I think it is a dirty shame that you are keeping me from my account making playstore disappear from my page and not allowing me to open pearls peril anymore. I have accessed my games through Google for years and now you are charging me to recover my account?
After completing the $1 trial period I tried to login using the address provided for my membership and it says wrong password and when I go to change it it says my email cannot be found but I'm still immediately charged for it.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members