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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I put in an order to search for the owner of an auto tag and paid for it and have not gotten and results
Great experience so far really enjoyed the experience
This website is so easy to use and the information obtained is priceless!
Thank you!
I do not understand the renewal agreement as it flashed by on the screen without my being able to read it. Not good.
Apparently I somehow signed up to have additional billings in the future. I only want one report for 14.95. I will check on this and cancel any future billings for reports I do not need.
This advertises as free. Then you pay 3.99. Then you find out they'll charge you 20.00 in 7 days. It's not clear how to get out of it at this point. I am not happy.
Wow I really hope that you can find out what has happened to my stolen RISING plates! I haven't heard anything about them in 13 months
It asks for five vins vehicle. Wont allow you to add additional car.
Would be much easier if you could input more information.
Survey popped up before I could investigate notification about next payment: $19.00.
I can't even start using it because pop ups keep appearing. I'll let you know when and if they stop how good it is
Seems to be the most extensive and best priced search tool available.
Just started will let you know once I actually access... well I was really amazed at the response of this company. I could actually say they went that extra mile for me... thank you guys for actually being reputable on ya honest web site
Just started will let you know once I actually access
Worked like finely sharpened knife getting right to the info I needed
It's a bummer to have to pay for info that should be easily accessed by consumers.
I just want to pay for a one time thing i dont care for a subscription
Haven't even been onto the site yet! I'm sure once I get to I'll love it!
So far it sounds good but you haven't given me enough time to try it
Straightforward, easy to navigate. Feel is is absolutely a travesty that you ACTUALLY make people pay to find out what was literally the worst experience of their life. And the fact that a lot of women AND men can't recall where it happened due to a multitude of reasons, most if not all of them heartbreaking.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members