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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I was under the impression I would get results Immediately
Quicker and easier than others and the price is right
It said my password was incorrect after I made it, then moved on
I really haven't experienced anything other than making a purchase so far.
So far so good. See If the information comes up right
Where's the report I paid for? Do I need to run it again now? Guess I'll find out?
So far its ok i haven't had a chance to use anything yet
The report only provided what I could get from a VIN search on an existing car. No special information. Not even the recall information available when doing a generic FREE search on the VIN. I feel like I've been ripped off. I believe I should receive a refund.
Easy so far. But i don't really like having to sign up with auto paying unless i cancil.
I did not get the correct info asked for 1st time that i pd for. All i want is a cooy of my Divorce Decree to get married in the future. I'm having to pay more 2nd time around. Not pleased at all with site.
Does not work took multiple times and found false information
A little long winded, but overall, good/great so far.
I have only used this site once. Time will tell if I continue.
I am paying for a 7 day pass with one report. Not 19 99 a month
Well just started and so far their is for sure no problem with the, give n money part. So that's normal lol I'll have to up date when I use it. Thx
I have already paid 3 different times and then they are not giving me any info I know that he has an extensive record he is a very dangerous man..
Im being asked before even knowing any info. So cant rate yet.
I agreed to a one time bill, with no reoccurring charges, and lo and behold, you've got me slated for another payment. Not acceptable
Excellent but have not received report to give it 5 stars
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members