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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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This site is a joke! Leading folks on and then never have the info promised. If I could leave ZERO stars I would. Don't bother wasting your money.
Pretty good except this review page keeps popping up!
Very disappointed. The information was very vague. Not one of my searches gave me information on the person's.
Initially the system said I had a report ready, but now says I have to start over.
Misleading information! Fee and trial fees don't show any pertinent information and it's an up charge to see. Don't waste your money
Very little information on VINs. Nothing I couldn't get if I used a totally free vin check.
Searched myself and my husband. You gave faulty information. Nothing seems accurate on here id like my money back
I just check records on myself and you have no corect info about me. :) you shall not scam people
I am unable to access the info that I wanted. Your website lied.
Just started the process but so far quick and easy
I feel I was mislead, info that I requested was provided until a made payment then no info was found....
Completely worthless. I search myself and the provided information is not worth a dime.
Report had absolutely no information in it. Nothing on there was information about the vehicle which can't be found in Google... like where it was made.
So far so good, except I wish I was not signing up for future charges.
It asked about my experience before you even experience the app.
When I bought the subscription, it said there were court records ready for the person I was searching for. After paying, suddenly there were no court records found. This is a scam.
You make it look like if you pay the $4.95 trial subscription you will get information. It didn't even tell me my subject was a registered sex offender. I got robbed of five bucks! Very deceitful
All programs where you are enrolled in a self-renewing subscription are unfair. Some are very, very difficult to cancel. We will see if this is one of them.
Doesn't give full information on background horrible waste of money. Poorly put together site
I was able to contact my relatives. Thank you so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members