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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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You didn't say anything about having to pay 1995 after your 5 day trial. Seems like a little bit of and unhonest advertisin already
Trying to run a check on a VIN, already paid the $15 for the service and THEN it pops up saying there is no report available for that VIN... AFTER I PAID FOR THE REPORT.
I was told that I would be giving information regarding the phone number I have if this is a real phone number and there is no information provided to me I would really like to know what am I paying for so far I've got nothing
It's useless, I want my money back, but can't find out how!
Wrong information does not give name of who owns plate
Gives me only property information then wants more money for anything else. This site sucks!
Looking for someone and when I thought I found him, your site gave me the same person plus mixed with others. Also, it stated there were bankruptcy, divorces and everything else. There is not when you pay. Bull$#*! site
I want to cancel my membership. You don't have any clear way to do that.
Finding lots of information has never been easier but accessing it. Not so.
Looked up 2 current license plates and found no information
Not a very good experience. Most of the data is listed as premium and I have to pay to access it. I am done trying to get anything done. Hoped this would work better.
This stupid thing kept coming up so I'm giving it a one star.
How many $#*!ing times do you have to ask the sAME $#*!ING QUESTION EVERYTIME i CLICK ON SOMETHING its $#*!ing awful
It's not showing me what I want to see and that's not letting me click on what I want to see
I looked up myself but it was somebody else. This site is a scam.
I order one back ground check and dont have the report and you keep try to get me to upgrade
Could not get any assistance from the chat feature. I needed help on getting a tax ID number on someone to send him a 1099. He won't give it to me! So this was worthless.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!

