On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
LOVE THE EASE WITH ORDERING AND CANCEL INFORMATION FULLY PROVIDED PRIOR TO ORDERING. QUICK AND PAINLESS INFORMATION CHECKING.
I just want to know if he still with us. Have not heard from him about 15 years.
Yes i don't think that this could of been done any faster
I'm Waiting On Some Information From This Service Para a, Client Para Marketing Purposes Some Calendars I'm Putting Out So Far So Good
It was easy, but I don't know what the product actually is.
So far very quick and easy! Now I'm ready to receive information. Thank You
Works great for business numbers but hasn't found a single personal number yet
Ill let you know after i get my report so far all you have done is take my money
Natashia is my daughter. I have only paid service to correct the wrong that this website has created. I have never known Any of the other charachters you have placed as part of my personal information. These are LIES. This information is giving people ideas that we are relatives and we do Not know who these people ARE.
\
You had name right, clicked on the 8 criminal records--which is what I was looking for--and paid the $3.95--and you're already asking how well I like it? I haven't even looked at the report yet!
If I can get my email back on my phone with the email icon I will be very happy.
Y'all just made me pay 2 times for the same service and didn't give me any information
Just started. Had to pay before I could see anything so not sure how it's going
Pleasant, easy, A quick look forward to using my trial.
Too soon to know. I am still trying to pay, and it covered my screen. Needs worked on. Thx
You gave just enough info to pique interest but then the sales pitch, the old bait, and switch. It feels like a trick. You should offer 1 free detailed report and then upsell or 3 informative short reports and upsell. You're doing like all those deceptive sites, lure us in, pay to stay, you MAKE IT SEEM LIKE YOU FOUND THE HOLY GRAILthen TAKE OUR MONEY and nothing worth paying for. "MAY CONTAIN" IS SHADY. People would appreciate the help, trust your site and remain loyal. Check URL repeat searchers and block to keep it fair. Thats good business
Easy process when you put in the right info. Lol. I had the wrong zipcode.
I would like my sister Sara Jones death records and social security no
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members