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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I appreciate how secure and easy to deal with the sight is
Wanted money, didn't show anything. It just took my money and enrolled me for monthly plan. Better look elsewhere. I will also comment if they try to get back to me to resolve as I see in comments.
Ive paid for 2 plate look ups that promised to provide owner info and neither have produced such results.
I'm still waiting to view the value of my purchase
I am searching a phone number making threatening calls! I paid for the info and now I'm back at a generic search screen! This is BS!
Please ask me after I have used the website--not before
It's misleading 1. Google Search says click for free lookup
2. Charge is $3.95, then after making purchase it says $19.95 monthly.
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Very good site fast and easy and gives the correct info needed
Quick, straight forward prompts to get the information you need to get your task completed.
Free searched showed consistent results that I had to pay to acess. So I did but after getting the money the results showed empty!
After a few days I was charged more $19 for monthly plan you have to sign. $23 spent in total and zero results to my inquiry. Free searched had a not of information that were hidden after I paid. Scam!
Very easy to use and great information on the reports!
I had a little trouble find the verification box to click in.
The Google Search advertises Infotracer as a Free Search. Understandably, anyone using a search system advertised as free would expect the need to pay for something.
Must pay before verifying report is of the correct person.
Unsure. Just signed up. Will revise if information requested provided or not
So far so good so far soo good so far so good so far
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members