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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Signed up to get info on one car. Paid - kicks me back to start over. No time for such marketing bull$#*!!
I asked for 1 report. You are including charges per month I had no idea of and will dispute. STOP.
I don't like the loading bars and obnoxious efforts to feed off desperate people.
Really wish y would give me the chance to look at the info before putting this review up I mean come on really
I just started my 7 days I'll let you know more later
So why did you tell me my next bill is $19,. I am happty to pay 3.99 for this report but I do not want recurring expenses, and will block this site from accessing my card, not sure iwhat is going on with that
Need a licence plate number fir one of my trucks hope i can find it
I just need the date of my divorce... and i will be cancelling asap
It's been pretty quick so far I haven't got the report yet but we'll see
Just starting a free trial run but I am hopeful this app will give me just the "leverage" I need
I ran a check, paid for it and now it is not showing up. What a rip off.
It took forever to search the email address that was given. Now that info has disappeared!
Very good service. Please Note: This opinion being solicited prior to the delivery of the search info requested.
HAVENT READ A REPORT YET HOPE MY HACKERS NOT IN HERE SHE BLOCKED THE CSR TAG AND HAS GOT IN EVERY OTHER ONE
Paid and site states I haven't run any reports yet (not true). Feedback cancels if 1 or 2 stars unless I explain.
Cancel any future billing. Do not want to subscribe. One time only
My experience so far has been good, site is quick and easy to use
I just paid for a report. I am then sent to a screen that says no reports available at this time?!?!? What the hell I have been scammed by running a report about being scammed. You guys are rotten! I am NOT HAPPY!
Takes too long, had to repeat log in info too many times.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members