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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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You have not provided any info, you are asking for feedback l, you snuck in reoccurring payments in fine print, and now I appear to have to repeat my search now that I have paid(meaning the first search was fake).
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So far so good haven't tried you yet. The price was fair.
My report was ready... As soon as you process the payment, you direct me to a completely different page where I have to do the search all over again. Once I'm done I am cancelling. The tricks used to get people to sign up is unfair
I'm searching my own accounts bc I have pictures I would like to have Google and iCloud and Microsoft livevi believe. These are pics from the last few years and they are very important and sentimental to myself and my children.
I just paid for the county be nice if you let me view my report
The application, rules and agreements are easy to understand and straightforward. When it starts off like that, you know that you are working with professionals!
Misleading click bait too difficult to get information and you're having. Me give a rating before I even see the results.
I don't appreciate the auto-billing ploy. Yes, you're upfront about it, but we all know you're counting on people to forget and get billed extra cycles. It's a nasty trick. I only want a one-time trace and I will cancel as soon as I get my info.
So far? I have agreed to the $3.95 and received no info at all! Was told free, paid $3.95 and got a notice I would be billed $19.+ on April 25? What the heck? You get a big fat ZERO (0) so far
Tried to use PayPal and nothing happened. Better not be charged twice.
Thus far, my experience has been good. I like this site because, I found what I was looking for in just a few minutes, it is very easy to navigate thru, and also, making my payment was real simple. I was surprisingly successful in finding an old friend of mine too, so, yay for that!:)
Oh, btw, my $0.10 is free... I just spent my last dime, and since I can't seem to find a nickel anywhere, well, Lad's & Gent's, here it is, SO, without further a due, I give you. MY NOTORIOUSLY, NOTORIOUS, TWO CENTS...
If anyone is interested in enhancing a users first time experience on this site, and are in high hopes of receiving nothing but positive feedback, within a 5 star review, from just about every single user browsing on this site, well, here's my recommended recommendations. So, I would suggest, at a first time users request for a full report on a person, that was found in the results from the search engine, on this site, that they be generously granted, with a complimentary, "one time only," full report, or at least a portion of it. Just as a courtesy, or a thank you for browsing/using this site. I truly believe that this would productively, promote, a users return to, and possible recommendation of this site again, increasing the chance at them being a lot more satisfied, in their purchase of having to pay for a 7day trial, than I am right now. Anyhow, that's all I got so, Thank you for listening, I just hope you hear me though! So, have a nice day! GoodBye.
-Kiwi
Slow response with an unexpected transferred to info tracer
Too complicated a process. Had no idea I was signing up for more than one search! Want to cancel! HELP
So far good. I need my divorce date from Michael Oldham in August 1984.
So far so good let's see the report though I mean me.
What's the point of apparently creating a search and taking money to have to start all over again. Absolute sort this site.
Signed up to get info on one car. Paid - kicks me back to start over. No time for such marketing bull$#*!!
I asked for 1 report. You are including charges per month I had no idea of and will dispute. STOP.
I don't like the loading bars and obnoxious efforts to feed off desperate people.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members